Administrative Assistant, Crittenton Women's Union, Brighton, MA

Administrative Assistant

Posted on: October 24, 2014
Posted by: Crittenton Women's Union

WHO WE ARE

As a leading nonprofit innovator that combines program delivery, independent research, and public advocacy to help lift low-income women and their families out of poverty, Crittenton Women's Union (CWU) offers a wide range of rewarding career opportunities. When you join CWU, you become part of deeply committed team that serves between 1,100 and 1,500 people annually through its mobility mentoring, housing, education, and workforce development programs.

Crittenton Women's Union is a high-performing and innovative organization whose work is achieved through the fundamental values of inclusiveness and diversity, mutual respect, support, and learning.

Position: Administrative Assistant for Supportive Housing and STEPS Scattered Sites Program

Hours: Monday-Friday, 8am-4pm

DUTIES & RESPONSIBILITIES

The Administrative Assistant is responsible for administering all activities required to maintain and enhance the operations of the Supportive Housing and STEPS Scattered Sites programs. Responsibilities include, but are not limited to: establishing and maintaining relationships with property managers/landlords regarding maintenance of apartments, maintaining leases, overseeing furniture and apartment supplies; and, providing administrative support to the management team such as, assisting with housing search activities, development of and participation in workshops/groups that promote focus on guest well-being and self-sufficiency, data management, and general clerical work. The goal of this position is to ensure efficient operations in order to obtain program and organizational goals. This position is non-exempt.

KNOWLEDGE, SKILLS, ABILITIES

• Strong computer and Microsoft Suite skills; Word, Excel, and Powerpoint.
• Strong organization skills and attention to details.
• Strong verbal and written skills.
• Ability to work effectively with others in a diverse environment with a focus on quality customer service.
• Strong problem solving skills and decision making.
• Ability to work independently with assignments achieving timely completion.

EDUCATIONAL QUALIFICATIONS

• High School or GED is required; some college is preferred.
• At least two years of full time or equivalent part time, secratarial experience with a strong knowledge of Microsoft Office Suite.
• Ability to perform simple arithmetic functions.
• Access to a reliable car.

PHYSICAL DEMANDS/WORKING CONDITIONS

• Requires prolonged sitting, some bending, stooping and stretching and ability to lift up to 25 pounds. 
• Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. 
• Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. 
• Work is performed in the community and in an office environment. 
• Work may be stressful at times.

HOW TO APPLY

To be considered an applicant for this position, please complete the online employment application:

https://home.eease.adp.com/recruit2/?id=1594761&t=1

Stabilization Mentor, Crittenton Women's Union, Brighton, MA

Stabilization Mentor

Posted on: July 23, 2013
Posted by: Crittenton Women's Union

WHO WE ARE

As a leading nonprofit innovator that combines program delivery, independent research, and public advocacy to help lift low-income women and their families out of poverty, Crittenton Women's Union (CWU) offers a wide range of rewarding career opportunities. When you join CWU, you become part of a deeply committed team that serves between 1,100 and 1,500 people annually through its mobility mentoring, housing, and workforce development programs.

Crittenton Women's Union is a high-performing and innovative organization whose work is achieved through the fundamental values of inclusiveness and diversity, mutual respect, support, and learning.

DUTIES

Work as part of a team that assists each family to develop a stabilization plan that enables the family to remain stably housed and make progress toward economic self-sufficiency.

Conduct office and home visits to support families in implementing their stabilization plans. Provide interventions to assist the families with problems solving, including family meetings when appropriate.

Assist families with all aspects of managing their tenancy, including collaborating with landlords. Provide advocacy training, consumer education, and crisis management when necessary to prevent housing disruption.

Develop relationships with community organizations and resources in order to strengthen referral base for families entering sustainable housing.

Help families establish and maintain residential stability and connection to the neighborhood.

Help families make or strengthen connections to schools, employment services, medical providers and other resources as needed. Assist families with access to benefits as appropriate.

Monitor families' movement toward self-sufficiency goals and document progress in writing and electronically.

Participate in all departmental staff and team meetings.

Participate in supervision and professional development.

Assume other responsibilities as requested by supervisor.

KNOWLEDGE, SKILLS & ABILITIES

Ability to provide services in both English and Spanish

Ability to communicate effectively; both written and verbal

Ability to drive, have a valid Mass License and a vehicle for transportation; home visits, community meetings.

Strong mediation, negotiation, oral, written skills

Strong computer skills with Microsoft Outlook, Windows 2010 Efforts to Outcome (ETO)

Ability to handle a variety of assignment and have the flexibility to work some evenings, if necessary

Knowledge of HomeBASE short-term assistance program and other permanent subsidies such as MRVP, BHA and Project Based Section 8

EDUCATIONAL & OTHER REQUIREMENTS

Strong bilingual (Spanish/English) required.

BA preferred, with experience in the human and/or social services field

Demonstrated ability to work in an office and field-based setting with diverse population.

Hours: Monday to Friday; 9am to 5pm, occasional 12pm to 8pm

PHYSICAL DEMANDS & WORKING CONDITIONS

Requires prolonged sitting, data entry, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Work is performed in an office and field environment, client apartments and various other locations as needed. Work can be stressful and very fast paced at times.

HOW TO APPLY

Visit https://home.eease.adp.com/recruit/?id=1764401

Administrative Assistant, Crittenton Women's Union, Brighton, MA

Administrative Assistant

Posted on: July 23, 2013
Posted by: Crittenton Women's Union

GENERAL SUMMARY OF DUTIES

The Administrative Assistant for the Healthy Families Program is responsible for administering activities required to maintain and enhance program operations. Responsibilities include but are not limited to: administrative and program support, service coordination, and data and office management. The goal of this position is to ensure efficient operations in order to maintain program and organizational goals.

ESSENTIAL DUTIES OF THE POSITION

ADMINISTRATIVE SUPPORT: Provide administrative support to the Healthy Families team including special and routine projects, which include, but is not limited to: data collection, recordkeeping, data entry, photocopying, file organization and maintenance, processing of invoices, and other clerical work as needed. Assists with phone surveys, written participant satisfaction surveys, and participant focus group. Collects and aggregates data based on feedback from program participants. Reviews and updates immunization records for children in the HF program. Assists with putting together advocacy materials.

SERVICE COORDINATION: Serves as primary contact for referral sources and new referrals, including: Reaching out to new referrals by phone, mail, and email; Keeping a contact log; Maintaining communication with referral sources. Researches resources for participants' referral needs and ensures timely follow up with participants.

DATA MANAGEMENT: Manages and improves data collection systems and procedures to insure timely reporting for internal and external use; reviews data to identify issues and trends which affect program operations, service delivery and marketing; maintains departmental databases and other resources.

OFFICE MANAGEMENT: Organizes the Healthy Families office to insure optimal utilization of space and resources; Processes donations and purchases; Manages and monitors equipment maintenance and training to insure cost effective, quality operations and service delivery; Ensures that the office is always kept clean, orderly, and well-functioning.

MISCELLANEOUS: Performs other tasks as required to support and maximize the programs and services of the Crittenton Women's Union.

KNOWLEDGE, SKILLS & ABILITIES

1. Ability to work independently, being proactive in identifying problems and finding solutions.
2. Ability to communicate effectively, both orally and in writing with co-workers, participants, and CWU Partner organizations.
3. Strong organization skills.
4. Ability to understand and follow specific instructions or multi-step procedures, perform simple mathematical computations, and code or complete routine documents and forms. Attention to detail is a must.
5. Ability to create, compose, and edit simple written materials.
6. Word processing and data processing skills.
7. Ability to maintain confidentiality of records and information.
8. Records maintenance and filing skills.
9. Receptionist skills including a pleasant phone manner.
10. Skill in the use of basic office equipment.

EDUCATIONAL AND OTHER REQUIREMENTS

A High School Diploma required; Associates degree preferred; 1-3 years of administrative assistant experience preferred; ability to type at least 40 words per minute; good understanding of Microsoft Office suite; bilingual in English and Spanish a plus.

PHYSICAL DEMANDS/WORKING CONDITIONS

Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in an office environment. Work may be stressful and fast paced at times.

HOW TO APPLY

Visit https://home.eease.adp.com/recruit/?id=1177281