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Showing posts with label Crisis Line. Show all posts
Showing posts with label Crisis Line. Show all posts

Sunday, October 12, 2014

Domestic Violence Children's Advocate, Domestic Abuse Women's Network, Tukwila, WA

Domestic Violence Children's Advocate

Posted on: October 6, 2014
Posted by: Domestic Abuse Women's Network

DAWN is a comprehensive provider of domestic violence services, including a 24-hour Advocacy & Crisis Line, emergency confidential shelter, survivor support groups, immigration and legal support, youth prevention work, and children's programming. Our mission is to lead and support efforts in South King County communities to end domestic violence by providing the critical services and education for survivors to make informed choices about their future and engaging communities to raise awareness and take action.
OVERVIEW OF POSITION
The Children's Advocate is responsible for developing and implementing trauma-informed children's programming, services, and advocacy for children and families at DAWN. This involves individual empowerment-based advocacy and case management, as well as small group work, with children and families. Individual advocacy work is primarily offered to residents of DAWN's Emergency Shelter. Group-based work takes place at both the Shelter and our Community Program Office.
DUTIES & RESPONSIBILITIES
1. Provide advocacy, support, and coordination of services to children, youth and families who have experienced Intimate Partner Violence, based in developmentally appropriate and trauma-informed practice. 
2. Develop and coordinate on and off-site activities that encourage relationship-building between children and peers as well as between parent and child. 
3. Develop and implement trauma-informed and empowerment-focused children's programming for use in child care groups. Facilitate 2-3 of these groups per week. 
4. Assist Housing and Community Advocates in coordinating supportive services for children and parents in Shelter and Community programs. 
5. Collaborate and network with a broad base of stake holders, including local schools, community-based organizations, child welfare agencies, and physical or mental health providers to ensure appropriate services for children and families. 
6. Work with Prevention Program Manager to develop trauma-informed parenting program for implementation at DAWN's Shelter and Community Programs. 
7. Support/mentor volunteers who are working in the Children's Program. 
8. Provide advocacy-based counseling on DAWN's 24-Hour Advocacy and Crisis Line, facilitate modules as part of DAWN's Advocacy Trainings, and engage in mentoring DAWN's volunteers in advocacy roles. 
9. Coordinate and maintain ongoing inventory of age appropriate children's and parenting items. 
10. Maintain accurate records including up-to-date client files and case notes, Salesforce data entry, and submit reports and program evaluations, adhering to established timelines.
QUALIFICATIONS
1. Bachelor's degree in social work or related field. Relevant work experience can be substituted. 
2. Familiarity with anti-oppression principles and practices. 
3. Experience bringing a trauma-informed approach to working with children, including caregiving, advocacy, and curriculum-based programming. 
4. Experience providing advocacy-based counseling for survivors of Intimate Partner Violence. 
5. Experience and/or interest in developing trauma-informed parenting programming. 
6. Bi-lingual skills that represent languages predominately spoken by survivors in South King County, such as Spanish, Russian, Somali, French, etc. 
7. A minimum of 20 hours of basic training covering theory and implementation of advocacy-based counseling and domestic violence issues. 
8. Proficiency in data collection and Microsoft Office programs. Experience with InfoNet and Salesforce helpful. 
9. Ability to work in a confidential manner and in a confidential setting. 
10. Strong commitment to providing culturally appropriate services to those we work with. 
11. Excellent written and verbal communication skills. 
12. Strong time management, problem solving and organizational skills; ability to work well both independently and in a team environment. 
13. Own or have access to reliable transportation, including a valid Washington State driver's license and proof of auto insurance (if applicable). 
14. Current CPR/First Aid, and HIV/AIDS training or able to secure within one month of employment.

Compensation: $16.40/hour,
plus an excellent benefits package including medical, dental, vacation, and sick leave
Hours: 40 Hours/Week, including at least two evenings and possible weekends
Starting Immediately

HOW TO APPLY

Send resume and cover letter to Briana@dawnonline.org, detailing your unique interest and qualifications for this position.
DAWN is an equal opportunity employer. We do not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, gender identity, sexual orientation, or any protected status.
As part of our standard hiring process for new employees, employment with DAWN will be contingent upon successful completion of a background check.

Monday, July 1, 2013

Transitional Housing Economic Empowerment Advocate, Asian Women's Shelter, San Francisco, CA

Transitional Housing Economic Empowerment Advocate

Posted on: June 30, 2013
Application deadline: July 20, 2013
Posted by: Asian Women's Shelter

ORGANIZATION

Founded in 1988, Asian Women's Shelter (AWS) is a dynamic non-profit organization dedicated to ending domestic violence and human trafficking and promoting the social, economic and political self-determination of women. AWS provides comprehensive programs and services in over forty languages through its Direct Service (DS) programs, including a 24-hour shelter program and crisis line, Multilingual Access Model, and Queer Asian Women and Transgender Support Program. AWS's Community Building (CB) programs change values, practices, systems, and policies through grassroots mobilization, systems reform, and inter-organizational community and capacity building. Support of Communities and Services (SOCS) programs empower community members and engage them in AWS as trained volunteers and multi-lingual, multi-cultural advocates and agents for change.

AWS upholds all program areas with an organizational foundation comprised of 1) dedicated board, staff, volunteers, on-call language advocates, and community members; 2) sound fiscal, personnel and administrative management via its Grants, Reporting, and Finance, Fundraising team (GRAFF); and 3) its Organizational Development (OD) work area, which includes strategic planning, evaluation and enhancement of programs and staff, shared leadership development, anti-oppression framework, movement-building and community partnerships, and commitment to personal and organizational integrity. More information can be found at www.sfaws.org.

THE POSITION

The AWS Transitional Housing Economic Empowerment (THEE) Advocate provides AWS clients participating in the Transitional Housing Program with financial literacy, economic planning, and achieving self-sufficiency during residency in the AWS shelter and the transition (post-shelter) period for the duration of clients' participation in the AWS Transitional Housing Program. The THEE Advocate builds a network of appropriate housing and employment opportunities to assist clients in transitioning out of shelter to safe, sustainable independence. This is a temporary position for an initial period of two years.

ESSENTIAL JOB DUTIES

Support for Case Management
  • Establish rapport with all residents and maintain working relationship during shelter residency and participation in Transitional Housing Program
  • Work in conjunction with Woman's Advocate (Case Manager) to coordinate a continuum of services before and after transition out of the shelter
  • With resident, develop transitional action plan, including housing, vocational training or job placement, and other appropriate services
  • Provide or arrange essential language access through multilingual language advocates for transitional services
  • Provide emotional support and advocacy following transition out of the shelter
  • Maintain regular contact and follow-up with clients throughout their participation in the AWS Transitional Housing Program
  • Participate in weekly case meetings of the Direct Services Team
Financial Literacy and Transition Readiness
  • With input from other Direct Services staff, develop and maintain curriculum of basic financial literacy for residents
  • Plan and implement financial literacy and economic empowerment workshops within the shelter
  • Coordinate and support participation of AWS clients in job readiness program provided by AWS partner agency.
Transitional Services (Housing)
  • Build network of housing opportunities, both in transitional housing programs and private housing
  • Assist residents in finding, applying for, and negotiating appropriate permanent or transitional housing
  • Coordinate site visits for residents to view housing and meet landowners; facilitate all necessary communication and documentation with landowners
  • Help residents during move to new housing
Transitional Services (Employment)
  • Build network of employment opportunities
  • Assist residents and former residents in finding and applying for appropriate training or employment
  • Support residents and former residents throughout their participation in the Transitional Housing Program
General Responsibilities Shared by Full Time Staff
  • Participate in committees for AWS annual benefit and annual holiday party for residents
  • Following completion of AWS training, share responsibility for crisis line, answering office phones, shelter emergency coverage, and mail pick-up
  • Contribute to general upkeep of office and shelter space and house maintenance
  • Actively participate in quarterly staff retreat and weekly staff meetings
  • Contribute to expanding public awareness and organizational visibility
  • Contribute to development and implementation of team and agency work plans and strategic planning
  • Respond if needed to shelter emergencies
QUALIFICATIONS
  • Experience working across diverse communities (e.g. across ethnicity, sexual orientation, ability, age, gender identity, race, class, education, and immigration status)
  • Experience in direct service or case management
  • Experience providing training to non-English speakers
  • Excellence in verbal and written communication skills in English
  • Computer proficiency (Microsoft Excel, Word); Mac preferred
  • Ability to set timelines, prioritize tasks, and meet deadlines
  • Excellent attention to detail and organizational skills
  • Demonstrated ability to take initiative, work independently, and participate in a team
  • Experience working with non-profits or CBO's, particularly in Asian, immigrant, and/or refugee communities
  • Commitment to the practice of non-violence, feminism, anti-homo/bi/transphobia, and anti-oppression
  • Commitment to direct communication, consensus-building, constructive and self-reflective conflict resolution, and practice of AWS values
  • Positive attitude towards problem solving and learning
  • Ability to work collaboratively and positively represent AWS with other organizations
  • Ability to deal with crisis situations effectively and calmly
  • Bilingual/bicultural preferred
Hours: 40 hours/week
Salary: $38-42,000, depending on experience
Benefits: Full health, dental, vision, life insurance
Duration: This position is funded for 2 years; continuation is dependent on funding.

HOW TO APPLY

Please send a resume and a cover letter to: THEEsearch@sfaws.org
Please write "THEE Advocate Application- [Your Last Name]" in the subject line.
No phone calls, please.

Asian Women's Shelter is an equal opportunity employer and does not discriminate on the basis of race, color, religious creed, ancestry, national origin, age, sex, gender identity, marital status, sexual orientation, medical condition, or disability and denial of family medical leave and pregnancy leave.

Saturday, April 13, 2013

Crisis Line & Intake Coordinator, Battered Women's Support Services, Vancouver, BC

Crisis Line and Intake Coordinator

Posted on: April 11, 2013
Application deadline: April 26, 2013
Posted by: Battered Women's Support Services

DESCRIPTION

The purpose of this position is to address gender inequalities and ultimately to end violence against girls and women through working from a feminist decolonizing, intersectional approach. Within this position, emotional support, information, crisis intervention, advocacy and referrals will be provided.

RESPONSIBILITIES
  • Delivers direct services in accordance with BWSS statement of philosophy and in accordance with the Provincial Government program standards for Community Based-Victim Service Programs
  • Provides individual emotional support, co-facilitation of specialized support groups, program intake, assessment, safety planning, referrals, and advocacy for social justice as well as attends networking meetings, interagency and system liaison meetings
  • Organizes and schedules Intake/Crisis Line coverage with the Crisis Team Staff members and Intake/Crisis Volunteers such as, recruiting, selecting, scheduling, training, orientating, supervising, evaluating and dismissing women volunteers
  • Provides direct services during peak periods and provides coverage where needed
  • Works in collaboration with the BWSS Crisis Team and the Manager of Direct Service and Clinical Practice to design and develop specialized support groups for girls and women who have experienced abuse and violence
  • Supports the Women's Safety and Outreach Program through responding and coordinating assisted referrals from collateral agencies
  • Formulates program policies and procedures and evaluates the Crisis Line and Intake volunteer program
  • Co-facilitates Volunteer Training Program with Manager of Direct Service and Clinical Practice and other team members minimum of twice yearly
  • Coordinates a monthly training and volunteer networking meetings as well as the annual special events for volunteers
  • Promotes public awareness and supports the BWSS Crisis Line and Intake Volunteer Program by producing promotional materials as well as develops applicable handouts for women accessing BWSS training
  • Assists with debriefing and case consultation with BWSS staff
  • Prepares related reports and compiles statistics on program operation
  • Solicits and responds to requests for public education and speaking engagements and relevant community committees on violence against women
  • Participates in debriefing and case consultation with BWSS Crisis Team, BWSS Counseling Team and the Manager of Direct Services and Clinical Practice
  • Participates in individual and group supervision with the Manager of Direct Services and Clinical Practice
  • Works in collaboration with the Executive Director and/or our Communication's team to routinely prepare written communication as it relates to social justice and as per our communication strategy
QUALIFICATIONS
  • Minimum three years of recent experience working in related field
  • Minimum three years recent coordinating and administrative experience
  • Minimum three years recent experience managing volunteers
  • Previous experience with multi-disciplinary team
  • Proven ability to make and sustain excellent interpersonal relationships
  • Strong crisis intervention skills
  • Strong group facilitation skills
  • Feminist leadership skills
  • Strong feminist analysis of violence against girls and women
  • Strong anti-oppression commitment, awareness and analysis and demonstrated ability to apply analysis
  • Knowledge and experience working with survivors of historic racism and the impact of colonization and residential school
  • Demonstrated cultural competency including awareness of diverse marginalized communities in the Lower Mainland and ability to work with women from various cultural communities
  • Strong conflict resolution skills and demonstrated ability to work as a member of a team
  • Satisfactory criminal record check
This positions requires union membership

Part-Time position 32 hours a week at $18.55 per hour plus benefits

Hours of work will be from 9am to 5pm Tuesday through Friday,

With a 12pm to 8pm rotation on Wednesdays (other evenings are required)

HOW TO APPLY

Send cover letter and resume detailing how you meet or exceed these qualifications to:

Rosa Elena Arteaga

P.O. Box 21503 1424 Commercial Dr., Vancouver, BC, V5L 5G2

Fax: 604-687-1864, Email: rosa@bwss.org 

No telephone calls, please