South Asian Advocate/Case Manager, Asian Task Force Against Domestic Violence, Boston, MA

South Asian Advocate/Case Manager

Posted on: December 17, 2014
Posted by: Asian Task Force Against Domestic Violence

South Asian Case Manager/ Advocate 

(Full Time Position, 35 hours/week)

Position is within our Community Based Services Program located in Boston and primarily serves local clients; thought services extend throughout Massachusetts to provide needed services to victims, survivors and their children. Hours are typically weekdays, 9:00 a.m. - 5:00 p.m. with possible after hours and weekend work. This position reports to the Community Based Services Manager.

ATASK's mission is to prevent domestic violence in Asian families and communities and to provide hope to survivors. The ideal candidate will be a passionate advocate for victims, survivors and their children and will work as a team member of ATASK to provide comprehensive services to the Asian and general community.

DUTIES & RESPONSIBILITIES

• Provide culturally competent, trauma informed services to victims or domestic violence
• Provide direct services to clients: including safety planning, crisis intervention, case management, and advocacy
• Assist and accompany clients (and their children) to court, legal appointments, health care, public benefits, social/community agencies relative to client short, and long-term stabilization goals
• Provide service and supportive counseling in client's native language as needed
• Accurately and effectively, provide translation and interpretation on clients (and children's) behalf as needed
• Make referrals, network, and directly advocate with other agencies to assist clients in achieving safety and stabilization goals
• Conduct intake, assessment, and goal planning with clients
• Maintain current and accurate records of services update database and prepare periodic reports
• Attend staff meetings, supervision, case meetings, and trainings
• Answer hot line calls: ascertain caller's needs; provide supportive listening, crisis intervention, safety planning, information about domestic violence, resources and inter-agency and external referrals
• Participate in the Silk Road Gala and other fundraising events as needed
• Represent agency at meetings with community collaborators and other community events as needed
• Perform other duties as assigned

QUALIFICATIONS

• Fluency (speaking, reading and writing) in English and Nepali .
• Be understanding, sensitive to, and have empathy for victims of domestic violence and sexual assault
• At least two years of prior case management experience
• Bachelor's Degree in related field preferred, but not required
• Experience working with domestic violence, sexual assault, or trauma preferred
• Knowledge of health care, legal, education, work force development, mental health, and child systems preferred
• Ability to work with survivors and/or their children in crisis situations
• Committed to ending a culture of domestic violence
• Ability to work both independently and as a team
• Working knowledge or MS office suite
• Valid driver's license preferred, and access to a vehicle, not required

HOW TO APPLY

FAX or email your resume and cover letter to:

Rukmini Karki, BA. LLB, MA

CBS Program Manager & Legal Advocacy Services

P.O. Box 120108 Boston, MA 02112
Fax: (617) 338-2352 ext 221
Email: rkarki@atask.org

Salary will commensurate with education and experience. The Asian Task Force Against Domestic Violence Inc. is an equal opportunity employer.

SAFEPLAN Advocate, Health Imperatives, Brockton, MA

SAFEPLAN Advocate

Posted on: November 19, 2014
Application deadline: December 5, 2014
Posted by: Health Imperatives

ABOUT THE AGENCY

Health Imperatives is a non-profit community-based agency, predominantly serving families and individuals in Southeastern, MA. Our mission is to improve the health and wellbeing of low-income or vulnerable families and individuals in Southeastern Massachusetts. We accomplish this mission through administering both health and violence intervention and prevention programs and services.

RESPONSIBILITIES

• Provide legal advocacy to victims of domestic and sexual violence;
• Assist victims with safety planning
• Explain legal process and assist victims in obtaining restraining and harassment orders;
• Participate in clinical supervision
• Maintain up-to-date client files, statistical data, billing information and monthly reports.

• Conduct in-depth needs assessments including but not limited to; financial, legal, and mental health,substance abuse, education andemployment, health care resources and services as well as access to emergency and permanent affordable housing.
• Provide supportive referrals to access resources and services.
• Monitor, track and follow up with referrals.
• Assist clients with skill development and/or other logistics to access resources and/or services including but not limited to; application completion, accompany clients to legal, housing or health services, transportation and educate clients on financial literacy, utility assistance and other resources.
• Make home visits as needed and/or requested.

• Any other duties as assigned.

QUALIFICATIONS

• Ability to maintain flexible schedule in accordance with program needs; i.e. some evenings and/or weekend emergency responses may be required.
• Trauma informed care experience preferred.

• Demonstrated understanding of the dynamics of sexual violence and relationship violence.
• Experience with crisis intervention regarding issues such as homelessness, mental health, substance abuse.
• Experience assisting clients with housing and economic stabilization barriers including legal, financial, and psychological.
• Knowledge and experience or willingness to learn MA State service systems including but not limited to; Department of Housing and Community Development, Department of Transitional Assistance and the Department of Children and Families preferred;
• Self starter with a strong ability to work both independently and as part of a team.
• Strong written and verbal communication skills required.
• Bachelor's Degree in Education, Psychology, Counseling or Human Services required or equivalent experience.

Physical Requirements:

• Ability to lift up to 20 pounds of program materials and supplies

HOURS: Full-time

SALARY: $16.00 per hour

BENEFITS: Medical, dental, holiday, paid earned leave, retirement, etc.

HOW TO APPLY

To apply online: http://healthimperatives.org/employment-opportunities or Fax to 508-583-9809 or Mail cover letter and resume to:

Human ResourcesHealth Imperatives, Inc.
Human Resources
Health Imperatives, Inc.

942 West Chestnut Street

Brockton, MA 02301

Please indicate on your cover letter the position you are applying for. Please note that resumes submitted without a cover letter will not be considered.

To apply online: http://healthimperatives.org/employment-opportunities or Fax to 508-583-9809 or Mail cover letter and resume to:

942 West Chestnut Street

Brockton, MA 02301

HEALTH IMPERATIVES ENCOURAGES MULTI-CULTURAL AND MULTI-LINGUAL DIVERSITY IN ALL OF ITS PROGRAMS

AFFIRMATIVE ACTION EQUAL OPPORTUNITY EMPLOYER M/F/D/V

Relief Crisis Counselor, YWCA, Kaua'i, Hawaii

Relief Crisis Counselor

Posted on: October 24, 2014

Posted by: YWCA of Kauai

GENERAL QUALIFICATIONS

In alignment with our mission; "the YWCA of Kaua`i is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all", the ideal candidate will be able to contribute to a work environment that values diversity, creativity and mutual respect, as well as. . .

1. Communicate effectively, both orally and in writing, with people of various ages, cultures and backgrounds.
2. Maintain effective working relationships and be a team player.
3. Demonstrate excellent customer service skills on the phone, in person and on-line.
4. Assume individual responsibility and work collaboratively.
5. Utilize good organizational and multi-tasking skills and be able to handle multiple priority tasks using independent judgment.
6. Perform all duties in compliance with the laws and regulations of the State of Hawai`i and the United States government.

SPECIFIC QUALIFICATIONS

1. A combination of education, professional experience and/or life experience which will enable the provision of educational services regarding sexual assault (SA) and Domestic Violence (DV).
2. Capable of empathic response to sexual assault and/or domestic violence victims, who identify themselves at community presentations.
3. Knowledge of feminist issues, sexual assault and domestic violence preferred.  

EDUCATION & TECHNICAL SKILLS

1. Preferrred - Bachelor's Degree from an accredited college or university in one or a combination of the following fields: Education, Counseling, Social Work, Women's Studies and Communications or Associates Degree with relevant experience.

FUNCTION

1. Assist with coordination and delivery of crisis intervention services for both SA & DV.
2. Report services delivered as required.
3. Help assure coordination of services among all agencies and organizations involved in providing sexual assault services utilizing a victim centered approach.
4. Coordinate issues related to administration of services.
5. Represent the YWCA in a professional manner.

RESPONSIBILITIES

1. Provide crisis intervention and follow up services including case management and legal advocacy activities on weekends, holidays and at other times to cover for staff on vacation.
2. Participate in, as needed, initial, ongoing and system-wide training for all staff whose duties are related (direct & indirect) to crisis services.
3. Assist with administrative functions for Sexual Assault Treatment Services; facility, clerical support.
4. Provide Family Violence Shelter crisis phone coverage as required.
5. Obtain educational and promotional material for distribution via the media and brochures for clients.
6. Ensure that SANE waiting room is fully equipped with up to date materials for Relief Crisis Counselors and food/drink/clothes/toys for clients.
7. Work with program evaluation tools collecting and processing data for all reports as required.
8. Assist with establishing and maintaining liaison with community groups and agencies in order to promote SART and encourage utilization of SATP services.
9. Perform other functions as needed or assigned.

ADDITIONAL REQUIREMENTS

1. Valid driver's license, vehicle and proof of insurance.
2. Current First Aid and CPR certification.
3. Willing and able to travel around the island for meetings.
4. Willing and able to travel off-island for training and meetings.
5. Willing and able to work nights, weekends, overnights and holidays.

HOW TO APPLY

Application DEADLINE: NONE (continuous recruitment)

Visit http://ywcakauai.org/jobs-on-kauai/

Applications need to be received in the administrative offices of the YWCA of Kaua`i at 3094 Elua Street, Lihue, HI 96766. You may deliver in person, by mail, by fax or by e-mail at hr@ywcakauai.org

Interested applicants may come by our administrative offices to fill out and submit an application in person. In-person applicants are encouraged to attach a resume. A cover letter and a resume may be submitted in place of an application. Applicants who choose to submit by mail, fax or e-mail must include a resume with complete job history and work or volunteer experience.

Bilingual Hotline Advocate, National Domestic Violence Hotline, Austin, TX

Bilingual Hotline Advocate

Posted on: August 26, 2014
Posted by: National Domestic Violence Hotline

The PT Bilingual Hotline Advocate is a member of the National Domestic Violence Hotline (NDVH) Program Team and is supervised by the Manager of Hotline Services.

The PT Bilingual Hotline Advocate is scheduled for a 16 hour week Friday-Saturday 2:45 PM to 11:15 PM. Required meetings may necessitate attendance during hours outside of the Hotline Advocate's regular schedule. The PT Bilingual Hotline Advocate responds to incoming calls on the NDVH from victims, advocates, general public and service providers and provides crisis intervention, referrals, information and problem solving to all callers.

Due to NDVH's 24/7, 365 days per year operation, the PT Bilingual Hotline Advocate will be required to work night, weekend, and holidays. This position requires a high level of empathy and sensitivity to all incoming inquiries.

DUTIES & RESPONSIBILITIES

• Provide crisis intervention, safety planning, education, advocacy and referrals to caller's as appropriate.
• Collects demographic information on all calls (including TTY calls), enters caller's needs and caller's situations into caller application and documents referrals given to callers;
• Refers unresolved problems between service providers and the NDVH callers to Hotline Coordinator.
• Assist program administration in keeping the database system updated by reporting all changes to be made in service provider information.
• Respond to caller's requests for domestic violence materials (i.e. Brochures, flyers, posters, handouts and other promotional materials).
• Assist in overall office administration and maintenance, including answering the phone and maintaining common areas as necessary.
• Accepts calls from victims and/or the general public. Provides referrals to local services; provides information/education about domestic violence.
• Accepts calls from service providers; networks with service providers; receives updated service directory information from service providers.
• Places out-going conference telephone calls to service providers to advocate for NDVH callers' needs; refers unresolved problems between service providers and NDVH callers to Hotline Coordinator; documents contacts and results.
• Advocates shall maintain standards of conduct that are empowerment-based and nonjudgmental; Advocates shall respond to all calls in a professional manner with a tone of calmness, sensitivity, empathy and non-judgment; Advocates shall respond to all calls with accurate information; Advocates shall make effective and efficient use of time and information for each NDVH call.
• Participates in monthly in-services, team meetings and supervision with management.
• Adheres to the NDVH's Crisis Intervention Model and Guiding Principles

This description only includes essential functions of the job and does not imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow and any other job-related instruction and to perform any other job-related duties requested by his or her supervisor or management.

JOB REQUIREMENTS & RESPONSIBILITIES

• High school diploma or equivalent required. College degree in social work or related field preferred or equivalent. Professional and personal experience may substitute for educational requirements.
• Nine months experience in direct services to victims of domestic violence or similar human services program. Volunteer experience counts as work experience.
• Willingness to participate in extensive training program.
• Six months experience in providing crisis intervention.
• A minimum of 60% of Hotline Advocate positions requires fluency in conversational Spanish.
• Experience/familiarity with computers. Knowledge of Word for Windows and Access preferred.
• Ability to work shifts which will provide coverage of the NDVH 24 hours per day, 365 days per year, including weekends and holidays.
• Ability to attend required meetings (including, but not limited to, Program Team and Advocate Team meetings), which may be scheduled during hours outside of the Advocate's regular schedule.
• Demonstrated ability to manage high stress situations.
• Ability to work as a team member, providing support and constructive feedback in interpersonal interaction.
• Commitment to feminist and nonviolent perspective and behavior and willingness to work in such an environment.
• Ability to adjust work hours to requirements of the organization including occasional overtime as needed.
• Commitment to concept of local, community, volunteer-based delivery of human services by domestic violence shelters.
• Commitment to NDVH program philosophy.
• Experience with membership/nonprofit organizations.
• Understanding of an empowerment-based advocacy model of services.
• Recognition of the dynamics of domestic violence and societal factors that contribute to the continuation of violence against women and children.

• Ability to read, write and converse in English; Spanish required.
• Availability to travel overnight occasionally.
• Must have emotional and physical stamina to tolerate prolonged sitting or standing to deal with a variety of stressful situations, including responses to complaints, difficult requests from programs and individuals in crisis, and internal and external interactions, to effectively work long and at times odd hours, while maintaining a sense of humor.
• Works in a normal office environment, except while traveling, with minimum exposure to dust, noise, or temperature extremes. Requires bending, stooping, lifting and carrying objects up to 25 pounds, with or without accommodations.

The above statements are intended to describe the general nature and minimum level of work being performed. They are not intended to be construed as exhaustive of all duties, responsibilities and skills required for the position. The employee will be required to perform any other job-related duties as required by the job objectives of NDVH. This description does not modify any employee's at-will-status and is not a contract for continued employment of any duration.

HOW TO APPLY

To see full job description, please visit www.thehotline.org/jobs . To apply, download an application and complete in its entirety. Please email the completed application along with a copy of your resume to mcontreras@ndvh.org or fax to 512.306.9887. A resume without an application will not be accepted.

We are an equal opportunity employer

Overnight Set Shift Relief Advocate, National Domestic Violence Hotline, Austin, TX

Overnight Set Shift Relief Advocate

Posted on: November 6, 2013
Application deadline: November 13, 2013
Posted by: National Domestic Violence Hotline

DESCRIPTION

The LIR Overnight Set Shift Relief Advocate (Temporary) is a member of the Love is Respect Helpline and is supervised by the Helpline Shift Lead.
The term of employment is limited to a 1 year agreement.

The LIR Overnight Set Shift Relief Advocate (Temporary) is responsible for responding to incoming calls, chats and texts on the LIR website from victims, advocates, general public and service providers and provides crisis intervention, safety planning, referrals, information and problem solving to all callers.

The LIR Overnight Set Shift Relief Advocate (Temporary) position is scheduled on a set schedule. Available shifts are:
1) Sun/Mon/Tue - 11:45 pm – 8:00 am (Overnight)

Due to LIR's 24/7, 365 days per year operation, the LIR Overnight Set Shift Relief Advocate (Temporary) will be required to work night, weekend, and holidays. This position requires a high level of empathy and sensitivity to all incoming inquiries.

DUTIES & RESPONSIBILITIES

• Accepts calls and chats from victims and/or the general public. Provides referrals to local services; provides information/education about domestic violence.
• Accepts calls and chats from service providers; networks with service providers; receives updated service directory information from service providers.
• Places out-going conference telephone calls to service providers to advocate for LIR callers' needs; refers unresolved problems between service providers and LIR callers to Helpline Shift Leads; documents contacts and results.
• Advocates shall maintain standards of conduct that are empowerment-based and nonjudgmental; Advocates shall respond to all calls and chats in a professional manner with a tone of calmness, sensitivity, empathy and non-judgment; Advocates shall respond to all calls and chats with accurate information; Advocates shall make effective and efficient use of time and information for each LIR call and chat session.
• Collects demographic information on all calls (including TTY calls), enters caller's needs and options discussed into computer program; documents referrals given to callers; maintains data entry records for worker activity codes.
• Respond to caller's requests for domestic violence materials (i.e. Brochures, flyers, posters, handouts and other promotional materials).

REQUIREMENTS

• High school diploma or equivalent preferred. Professional and personal experience may substitute for educational requirements.
• Willingness to participate in extensive training program.
• Experience/familiarity with computers. Knowledge of Word for Windows and Access preferred.
• Ability to work shifts which will provide coverage for Love is Respect Helpline during operational hours 24/7 hours, 365 days per year including holidays.
• Ability to attend required meetings (including, but not limited to, Program Team and In-Service trainings), which may be scheduled during hours outside of the Advocate's regular schedule.
• Ability to manage time and complete multiple activities within a time frame.
• Demonstrated ability to manage high stress situations.
• Ability to work as a team member, providing support and constructive feedback in interpersonal interaction.
• Commitment to feminist and nonviolent perspective and behavior and willingness to work in such an environment.
• Demonstrates initiative and the ability to be flexible and creative.
• Ability to work with people from a variety of backgrounds and experiences.
• Ability to adjust work hours to requirements of the organization including occasional overtime as needed.
• Ability to respond with empathy and support to victims in crisis situations and with sensitivity and awareness to diverse cultural, ethnic and social backgrounds, values, attitudes and languages.
• Commitment to concept of local, community, volunteer-based delivery of human services by domestic violence shelters and teen dating abuse agencies.
• Commitment to LIR program philosophy.

• Ability to read, write and converse in English, available to travel overnight occasionally

and tolerate prolonged sitting or standing. Requires bending, stooping, lifting, and carrying objects up to 25 pounds, with or without accommodations and to effectively work long and at times odd hours while maintaining a sense of humor.

• Must have emotional and physical stamina to deal with a variety of stressful situations, including responses to complaints and internal and external interactions. Availability for local, state, national and international travel.

HOW TO APPLY

Visit www.thehotline.org/jobs and download a full job description and an application and complete in its entirety. It can be emailed to dsethumadhavan@ndvh.org or faxed to 512.306.9887. A resume without an application will not be accepted.

We are an equal opportunity employer.

Temporary Training Project Assistant/Relief Advocate, National Domestic Violence Hotline, Austin, TX

Temporary Training Project Assistant/Relief Advocate

Posted on: July 30, 2013

Application deadline: August 18, 2013

Posted by: National Domestic Violence Hotline

DESCRIPTION

The temporary Training Project Assistant & Relief Advocate is a member of Love is Respect and is supervised by LIR Shift Leads and the Volunteer and Training Manager.

The temporary Training Project Assistant/Relief Advocate will assist the Volunteer & Training Manager with projects as needed such as developing dating and domestic violence curriculum, creating Power Points and presentations, facilitating domestic and dating violence training, and facilitating webinars to a national audience. The temporary Training Project Assistant & Relief Advocate will also provide crisis intervention, referrals, information and solutions to incoming calls and chats through the loveisrespect.org website. This position requires a high level of empathy and sensitivity to all incoming inquiries. This position is a 25 hour per week position.

Minimum of six months of training, public outreach or community education required.

Minimum of six months of program/project development or research required.

LIR is a 24/7, 365 days of the year operation. Some positions require night, weekend, and holiday scheduling. This position is a temporary part-time position.

DUTIES & RESPONSIBILITIES

TRAINING

•Train new and existing advocates -- must be available some weeknights and Saturdays to help conduct trainings •Help develop new trainings •Must be dynamic and engaging & must be able to train large groups of people •Able to create visually appealing PowerPoints •Must have good writing skills and be able to create facilitator guides and develop new trainings •Needs to be able to learn technical aspects of training, including projector and laptop set-up, and facilitating webinars through iLinc to a national audience

RELIEF

•Accepts calls and chats from victims and/or the general public. Provides referrals to local services; provides information/education about domestic violence. •Accepts calls and chats from service providers; networks with service providers; receives updated service directory information from service providers. •Places out-going conference telephone calls to service providers to advocate for LIR callers' needs; refers unresolved problems between service providers and LIR callers to Helpline Shift Leads; documents contacts and results. •Advocates shall maintain standards of conduct that are empowerment-based and nonjudgmental; Advocates shall respond to all calls and chats in a professional manner with a tone of calmness, sensitivity, empathy and non-judgment; Advocates shall respond to all calls and chats with accurate information; Advocates shall make effective and efficient use of time and information for each LIR call and chat session. •Collects demographic information on all calls (including TTY calls), enters caller's needs and options discussed into computer program; documents referrals given to callers; maintains data entry records for worker activity codes. •Respond to caller's requests for domestic violence materials (i.e. Brochures, flyers, posters, handouts and other promotional materials). •Other duties as assigned.

This description only includes essential functions of the job and does not imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow and any other job-related instruction and to perform any other job-related duties requested by his or her supervisor or management.

REQUIREMENTS

•High school diploma or equivalent preferred. Professional and personal experience may substitute for educational requirements. •Six months of training, public outreach or community education required. •Six months of program/project development or research required. •Willingness to participate in extensive training program. •Experience/familiarity with computers. Knowledge of Word for Windows and Access preferred. •Ability to work shifts which will provide coverage for loveisrespect during operational hours24/7 hours, 365 days per year including holidays. •Ability to attend required meetings (including, but not limited to, Program Team and In-Service trainings), which may be scheduled during hours outside of the Advocate's regular schedule. •Ability to manage time and complete multiple activities within a time frame. •Demonstrated ability to manage high stress situations. •Ability to work as a team member, providing support and constructive feedback in interpersonal interaction. •Commitment to feminist and nonviolent perspective and behavior and willingness to work in such an environment. •Demonstrates initiative and the ability to be flexible and creative. •Ability to work with people from a variety of backgrounds and experiences. •Ability to adjust work hours to requirements of the organization including occasional overtime as needed. •Ability to respond with empathy and support to victims in crisis situations and with sensitivity and awareness to diverse cultural, ethnic and social backgrounds, values, attitudes and languages. •Commitment to concept of local, community, volunteer-based delivery of human services by domestic violence shelters and teen dating abuse agencies. •Commitment to LIR program philosophy.

•Ability to read, write and converse in English, available to travel overnight occasionally and tolerate prolonged sitting or standing. Requires bending, stooping, lifting, and carrying objects up to 25 pounds, with or without accommodations and to effectively work long and at times odd hours while maintaining a sense of humor. •Must have emotional and physical stamina to deal with a variety of stressful situations, including responses to complaints and internal and external interactions. Availability for local, state, national and international travel.

The above statements are intended to describe the general nature and minimum level of work being performed. They are not intended to be construed as exhaustive of all duties, responsibilities and skills required for the position. The employee will be required to perform any other job-related duties as required by the job objectives, management and Mission and philosophy of LIR. This description does not modify any employee's at-will status and is not a contract for continued employment of any duration.

HOW TO APPLY

Visit http://www.loveisrespect.org/employment and download a full job description and an application and complete in its entirety. Application, cover letter and resume can be emailed to employment@tcfv.org or faxed to 512.306.9887. Please be sure to include a cover letter, completed application and resume. An application without a cover letter and resume will not be accepted.

Shelter Night Residential Manager, Children & Family Services Center, Charlotte, NC

Shelter Night Residential Manager

Posted on: July 12, 2013
Posted by: Children & Family Services Center

DESCRIPTION

Safe Alliance (formerly United Family Services) is a non-profit agency based in Charlotte, North Carolina with additional facilities in the Charlotte and the surrounding area, including Union and Cabarrus Counties. We are dedicated to providing hope and healing to survivors of domestic and sexual violence, child abuse and helping adults and children build safe, healthy relationships.

This full-time (37.5 hours/week) position reports to the Shelter Operations Manager at Safe Alliance. He/she promotes the well-being and development of women and their children who are in danger of violence from the woman's intimate partner by managing the night time operation of the Shelter and coordinating evening volunteers.

ESSENTIAL DUTIES

• Delivers client services by providing intake and crisis intervention and case management, screening and admitting clients and by referring ineligible clients to appropriate resources. Answer crisis line and provide crisis intervention, intake and/or referral as needed.

• Maintains a safe and stable night time environment for clients by supervising all housekeeping functions, by enforcing Shelter policies, and by handling emergency situations effectively. Also, assists with donations by sorting, organizing or disseminating donations to clients as needed.

• Promotes and maintains professional working relationships with agency staff and community agencies by participating in activities that promote the agency and by keeping daytime staff well informed about evening activities.

• Assists with Shelter functioning by participating in training of relief staff and volunteers.

• Ensures the availability of quality division services by supervising volunteer events in the evening. Greet volunteers scheduled for evening projects and provide volunteers with any needed supplies/materials.

• Contributes to quality services by staying informed of developments and trends in the areas of domestic violence, residential services and volunteer management.

• Contributes to the accuracy of direct service information by maintaining accurate, up-to-date client, volunteer, division and agency records.

• Contributes to agency effectiveness by performing other agency duties as required.

EDUCATION and/or EXPERIENCE

• B.S. in human services, counseling, education, BSW or Criminal Justice or equivalent degree from an accredited university or college and 4 years related experience.
• MSW or MA in counseling, psychology, social work or equivalent degree from an accredited college or university.
• Able to work overnight week and weekend shifts, as applicable.

OTHER REQUIREMENTS

• Must possess excellent written and verbal communication skills.
• Proficient in Microsoft Office products.
• Valid driver's license and insurance required.
• Reliable transportation required.
• Pre-employment background check required.

HOW TO APPLY

To apply, send cover letter and resume to careers@childrenfamily.org.

Bilingual Counselor Advocate, Laurel House, Norristown, PA

Bilingual Counselor Advocate

Posted on: July 22, 2013
Application deadline: August 9, 2013
Posted by: Laurel House


POSITION SUMMARY

This position provides counseling, supportive services and advocacy to adults who have experienced domestic violence. Services are typically provided within a housing setting.

RESPONSIBILITIES

1. Provides hotline callers with crisis and supportive counseling, information and referrals, and assistance with safety planning

1. Screens and admits hotline callers seeking shelter for domestic violence, properly documenting relevant information

1. Orients new residents to communal living and shelter life; sees that paperwork to be completed and/or signed by residents is done so properly

1. Conducts intakes of women in shelter, properly documenting each

1. Provides women in shelter with one-on-one supportive/options counseling in such areas as goal planning, domestic violence education, safety planning, etc., assisting them in working towards their goals by providing them with information on available resources and services; for example, housing, finances, health care, etc., and properly documenting each meeting

1. Facilitates house meetings (as applicable)

1. Facilitates process by which women exit the shelter, including checking rooms for readiness for the next woman and conducting exit interviews

1. Communicates/reviews each woman's activities at every shift change

1. Takes responsibility for the security of the shelter, its contents and the well-being of the women and their children

1. Conducts intakes within 48 hours of admission (or delegates to another counselor)

1. Ensures that resident service plan is updated and signed by resident on a weekly basis

1. Some Fiscal and Community Outreach Responsibilities

1. Management responsibility for a portion of the shelter caseload and directs follow-up activities for part-time relief advocates, volunteers and interns

1. Works with counseling department and shelter manager to plan and oversee programming for daily resident group meetings

1. Primary point of contact for any Spanish speaking clients and hotline callers if bilingual

1. Responsible for the overall appearance of the shelter including office space.

1. Responsible for greeting donors and ensuring the paperwork is complete

1. Responsible organizing and putting away donations 

REQUIRED SKILLS & EXPERIENCE

1. Proficient in Microsoft Word, Excel, PowerPoint

2. CPR/First Aide (may be completed upon hire)

3. Criminal check and child abuse clearances will be required

4. Associates required BA/BS preferred

5. PCADV approved domestic violence training certificate (may be completed upon hire)

6. 2 years residential and/or experience working with domestic violence survivors

As with all other Laurel House employees, this position is held to the standards outlined in the Laurel House Personnel Manual. The Conflict of Interest policy outlined in the agency Personnel Manual will apply. Laurel House will not discriminate against a staff member because of race, disability, color, creed, religion, sex, age, sexual orientation, national origin, ancestry, citizenship, veteran status, martial status, political belief or non-job related factors in hiring, promoting, demoting, training, benefits, transfers, lay-offs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all staff based on qualifications and job requirements.

HOW TO APPLY

Please send resume and cover letter to Erinn Fortson, Shelter Manager at efortson@laurel-house.orgbefore August 9, 2013

Love is Respect Relief Advocate, Texas Council on Family Violence, Austin, TX

Love is Respect Relief Advocate

Posted on: July 18, 2013
Application deadline: August 7, 2013
Posted by: Texas Council on Family Violence

DESCRIPTION

The LIR Relief Advocate is responsible for responding to incoming calls, chats and texts on the LIR website from victims, advocates, general public and service providers and provides crisis intervention, safety planning, referrals, information and problem solving to all callers.

Due to LIR's 24/7, 365 days per year operation, the LIR Relief Advocate will be required to work night, weekend, and holidays. This position requires a high level of empathy and sensitivity to all incoming inquiries.

DUTIES & RESPONSIBILITIES

Serves as role model of work and behavior standards for LIR in and outside of the work place including social media profiles and blog. Accepts calls and chats from victims and/or the general public. Provides referrals to local services; provides information/education about domestic violence. Accepts calls and chats from service providers; networks with service providers; receives updated service directory information from service providers. Places out-going conference telephone calls to service providers to advocate for LIR callers' needs; refers unresolved problems between service providers and LIR callers to Helpline Shift Leads; documents contacts and results. Advocates shall maintain standards of conduct that are empowerment-based and nonjudgmental; Advocates shall respond to all calls and chats in a professional manner with a tone of calmness, sensitivity, empathy and non-judgment; Advocates shall respond to all calls and chats with accurate information; Advocates shall make effective and efficient use of time and information for each LIR call and chat session. Collects demographic information on all calls (including TTY calls), enters caller's needs and options discussed into computer program; documents referrals given to callers; maintains data entry records for worker activity codes. Respond to caller's requests for domestic violence materials (i.e. Brochures, flyers, posters, handouts and other promotional materials).

This description only includes essential functions of the job and does not imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow and any other job-related instruction and to perform any other job-related duties requested by his or her supervisor or management.

REQUIREMENTS & RESPONSIBILITIES

High school diploma or equivalent preferred. Professional and personal experience may substitute for educational requirements.
Must work a minimum of 12 hours per month.
Willingness to participate in extensive training program.
Experience/familiarity with computers. Knowledge of Word for Windows and Access preferred.
Ability to work shifts which will provide coverage for Love is Respect Helpline during operational hours 24/7 hours, 365 days per year including holidays.
Ability to attend required meetings (including, but not limited to, Program Team and In-Service trainings), which may be scheduled during hours outside of the Advocate's regular schedule.
Ability to manage time and complete multiple activities within a time frame.
Demonstrated ability to manage high stress situations.
Ability to work as a team member, providing support and constructive feedback in interpersonal interaction.
Commitment to feminist and nonviolent perspective and behavior and willingness to work in such an environment.
Demonstrates initiative and the ability to be flexible and creative.
Ability to work with people from a variety of backgrounds and experiences.
Ability to adjust work hours to requirements of the organization including occasional overtime as needed.
Ability to respond with empathy and support to victims in crisis situations and with sensitivity and awareness to diverse cultural, ethnic and social backgrounds, values, attitudes and languages.
Commitment to concept of local, community, volunteer-based delivery of human services by domestic violence shelters and teen dating abuse agencies.
Commitment to LIR program philosophy.

Ability to read, write and converse in English, available to travel overnight occasionally and tolerate prolonged sitting or standing. Requires bending, stooping, lifting, and carrying objects up to 25 pounds, with or without accommodations and to effectively work long and at times odd hours while maintaining a sense of humor. Must have emotional and physical stamina to deal with a variety of stressful situations, including responses to complaints and internal and external interactions. Availability for local, state, national and international travel.

The above statements are intended to describe the general nature and minimum level of work being performed. They are not intended to be construed as exhaustive of all duties, responsibilities and skills required for the position. The employee will be required to perform any other job-related duties as required by the job objectives, the management, and mission and philosophy of LIR. This description does not modify any employee's at-will-status and is not a contract for continued employment of any duration.

HOW TO APPLY

Visit http://www.loveisrespect.org/employment and download a full job description and an application and complete in its entirety. It can be emailed to employment@tcfv.org or faxed to 512.306.9887. A resume without an application will not be accepted.

Ethnic Community Outreach Project Coordinator, Calgary Communities Against Sexual Abuse, Alberta, Canada

Ethnic Community Outreach Project Coordinator

Posted on: May 13, 2013
Application deadline: May 21, 2013
Posted by: Calgary Communities Against Sexual Abuse

DESCRIPTION

Calgary Communities Against Sexual Abuse is offering a one year position (with the possibility of extension) as a Project Coordinator in the Education and Training Program, with specific emphasis on a project the agency is undertaking with the Canadian Sikh Network. Although employed by CCASA this dynamic individual will also report to the Project Advisory Committee and will be accountable to a project plan that focuses on four areas related to addressing sexual abuse and sexual assault in ethnic communities: 1) increasing community engagement; 2) increasing awareness; 3) building capacity for safe healing; and 4) prevention.

RESPONSIBILITIES

Undertaking a formal and informal literature review and service scan related to the project

• Community development and outreach within the Sikh and other communities in Calgary

• Program development of new programs or adapting existing programs to meet Sikh community needs

• Public speaking to children, youth and adult groups

• Crisis intervention and advocacy within the medical, legal, and social service systems

• Supporting and participating in community events to raise CCASA profile

• Working within a team concept and in diverse environments

• Dealing effectively with disclosures, questions, and challenging audience members within the context of a presentation

• Responding to disclosures of abuse/assault in a professional, supportive manner, including assessing and informing children/youth of obligations to report to authorities when required

• Participating in creative and effective outreach activities to parents and parent serving organizations

• Delivery of CCASA's other community and professional education programs

• Successful candidates may be required to work some evenings and weekends.

QUALIFICATIONS

• Knowledge of the Sikh and other ethnic communities in Calgary
• A degree in social/human services
• Possesses an anti-oppressive/feminist analysis of sexual violence
• Managing interpersonal relationships with same and multi-disciplinary professionals and community volunteers
• Public speaking, program development and project management skills
• Flexibility and adaptability to changing demands and client groups
• An understanding and comfort with issues related to sexual violence and sexuality
• Crisis intervention and assessment skills
• Professional registration

HOW TO APPLY

Please visit our website at www.calgarycasa.com for more information about our programs.
CCASA is an equal opportunity employer and encourages applicants from diverse groups to apply.
Email, mail or fax resumes by noon, May 21, 2013 to:
CCASA Executive Director
910 – 7th Avenue SW (Northland Building)
Calgary, AB T2P-3N8
Fax: (403) 264-8355
Email: info@calgarycasa.com
No Phone Calls Please
Thank you for your interest, only those selected for an interview will be contacted.

Creative Arts Therapist, Brooklyn Community Services, Brooklyn, NY

Creative Arts Therapist

Posted on: April 29, 2013
Posted by: Brooklyn Community Services

DESCRIPTION

Brooklyn Community Services is one of Brooklyn's largest and oldest non-sectarian social services agencies. Serving more than 10,000 individuals annually, BCS provides a broad and diverse range of services including prevention of foster care placement; crisis intervention; early childhood and after school education; vocational training, job placement, and clinical services to adults with physical and developmental disabilities, and histories of mental illness.

BCS's Transitional Living Community is a 40 bed section of the Brooklyn Women's Shelter in East New York, Brooklyn. TLC provides homeless, low-income, mentally ill women with temporary shelter and assistance to secure permanent housing. TLC recruits its clients primarily from the assessment unit of the Brooklyn Women's Shelter. Staff conduct comprehensive assessments to identify women with severe and persistent mental illness, many also having serious personal, social, medical and economic problems. A principle feature of the TLC program is the "milieu treatment" in which women are helped to practice the skills they will need to live successfully outside the shelter system, including pre-vocational preparation.

RESPONSIBILITIES

Provide group and individual therapy which facilitates insight or behavioral change and supports residents' progress toward health and housing.

Assess clients, and determine goals for appropriate methods of treatment within the context of TLC's purpose of attaining mental health stability and obtaining housing.

Create and maintain relevant group structures, milieu activities, trips, and projects to encourage client participation in the therapeutic and housing process and to foster a sense of community and support.

Serve as a member of an interdisciplinary team to include participation in client treatment planning, weekly case conference, and staff meetings.

Write progress notes which document the types of activities in which client participates, patterns of attendance, interpersonal behavior, response to modalities, and progress towards goals. Maintain Daily Activity Sheets and Client Activity Records.

Educate other staff about the rationale, methodology, and goals of Art Therapy, through in-services, informal contacts and role modeling.

Perform other duties as assigned by Program Director.

REQUIREMENTS

Masters in Creative Arts Therapy required; ATR-BC and LCAT required. Experience working with mentally ill and/or homeless populations preferred.

HOW TO APPLY

Email cover letter and resume to Adrienne Terry, Program Director, TLC: aterry@WeAreBCS.org

PT Call Center Staffer, RAINN, Washington, DC

Part-time Call Center Staffer

Posted on: April 29, 2013

Application deadline: May 15, 2013

Posted by: Rape, Abuse, and Incest National Network (RAINN)

DESCRIPTION

The Rape, Abuse & Incest National Network is the nation's largest anti-sexual assault organization. RAINN operates the National Sexual Assault Hotline at 1.800.656.HOPE and the Online Hotline at rainn.org and publicizes the hotline's free, confidential services; educates the public about sexual assault; and leads national efforts to prevent sexual assault, improve services to survivors and ensure that rapists are brought to justice. The DoD Sexual Assault Prevention and Response Office (SAPRO) launched the DoD Safe Helpline, operated by RAINN, which focuses on serving the DoD community.

The Rape, Abuse & Incest National Network has openings for Safe Helpline staffer positions. All hotline shifts will be completed from our office in downtown DC. 

RESPONSIBILITIES

- Answer crisis calls routed through online and telephone Safe Helpline services

- Provide compassionate and accurate crisis support and referral services to the DoD community

- Knowledgeable on eligibility requirements for Veteran Affairs

- Utilize crisis intervention best practices including safety planning, brainstorming and listening skills

- Enter non-personally identifying call information into helpline database

- Complete end of shift reports

- Working at least two holidays a year

REQUIRED QUALIFICATIONS

- Must possess excellent communications skills (both oral and written)

- Must be familiar with instant messaging

- Must have basic computer and database proficiency

- Must be 18 years of age or older

- Must be able to attend an in-person training

- Must be comfortable discussing issues surrounding sexual violence

- Must pass a criminal background check (administered by RAINN)

DESIRED QUALIFICATIONS

- Veterans, prior Veterans Affairs employees, and prior MST Coordinators will be given priority

- Crisis hotline/intervention experience

- Bachelors degree in social work, psychology or related field

- Experience with military populations

SHIFTS

Part-time staff must be able to take at least 2 shifts a month. Also must be able to attend the monthly staff meetings.

The shifts are 7am-1pm, 1pm-7pm, 7pm-11pm/8pm-midnight, and 11pm-7am – 7 days a week.

Part-time, hourly

Salary: $11/hour

HOW TO APPLY

Please submit a resume, cover letter and 2 references to Lindsy Gundrum at lindsyg@rainn.org.Incomplete applications will not be considered. In your cover letter please include whether or not you are willing to complete an overnight shift in addition to what shifts you would be available for.