Relief Crisis Counselor
GENERAL QUALIFICATIONS
1. Communicate effectively, both orally and in writing, with people of various ages, cultures and backgrounds.
2. Maintain effective working relationships and be a team player.
3. Demonstrate excellent customer service skills on the phone, in person and on-line.
4. Assume individual responsibility and work collaboratively.
5. Utilize good organizational and multi-tasking skills and be able to handle multiple priority tasks using independent judgment.
6. Perform all duties in compliance with the laws and regulations of the State of Hawai`i and the United States government.
SPECIFIC QUALIFICATIONS
1. A combination of education, professional experience and/or life experience which will enable the provision of educational services regarding sexual assault (SA) and Domestic Violence (DV).
2. Capable of empathic response to sexual assault and/or domestic violence victims, who identify themselves at community presentations.
3. Knowledge of feminist issues, sexual assault and domestic violence preferred.
EDUCATION & TECHNICAL SKILLS
1. Preferrred - Bachelor's Degree from an accredited college or university in one or a combination of the following fields: Education, Counseling, Social Work, Women's Studies and Communications or Associates Degree with relevant experience.
FUNCTION
1. Assist with coordination and delivery of crisis intervention services for both SA & DV.
2. Report services delivered as required.
3. Help assure coordination of services among all agencies and organizations involved in providing sexual assault services utilizing a victim centered approach.
4. Coordinate issues related to administration of services.
5. Represent the YWCA in a professional manner.
RESPONSIBILITIES
1. Provide crisis intervention and follow up services including case management and legal advocacy activities on weekends, holidays and at other times to cover for staff on vacation.
2. Participate in, as needed, initial, ongoing and system-wide training for all staff whose duties are related (direct & indirect) to crisis services.
3. Assist with administrative functions for Sexual Assault Treatment Services; facility, clerical support.
4. Provide Family Violence Shelter crisis phone coverage as required.
5. Obtain educational and promotional material for distribution via the media and brochures for clients.
6. Ensure that SANE waiting room is fully equipped with up to date materials for Relief Crisis Counselors and food/drink/clothes/toys for clients.
7. Work with program evaluation tools collecting and processing data for all reports as required.
8. Assist with establishing and maintaining liaison with community groups and agencies in order to promote SART and encourage utilization of SATP services.
9. Perform other functions as needed or assigned.
ADDITIONAL REQUIREMENTS
1. Valid driver's license, vehicle and proof of insurance.
2. Current First Aid and CPR certification.
3. Willing and able to travel around the island for meetings.
4. Willing and able to travel off-island for training and meetings.
5. Willing and able to work nights, weekends, overnights and holidays.
Application DEADLINE: NONE (continuous recruitment)
Applications need to be received in the administrative offices of the YWCA of Kaua`i at 3094 Elua Street, Lihue, HI 96766. You may deliver in person, by mail, by fax or by e-mail at hr@ywcakauai.org
Interested applicants may come by our administrative offices to fill out and submit an application in person. In-person applicants are encouraged to attach a resume. A cover letter and a resume may be submitted in place of an application. Applicants who choose to submit by mail, fax or e-mail must include a resume with complete job history and work or volunteer experience.
