Web and Technology Associate
Posted on:
March 21, 2013
Posted by:
YWCA
DESCRIPTION
Reports to:Web & Technology Manager, YWCA USA
Primary Purpose:To provide technical expertise to the Information Technology Department, ensuring efficient operations of all YWCA digital resources.
Organization History and Impact:The YWCA is one of the oldest and largest multicultural women's organizations in the United States with more than 2 million participants in 1,300 locations throughout the U.S. Worldwide, the YWCA serves more than 25 million women and girls in 125 countries.
As a voice for every woman, the YWCA is a grassroots organization that provides programs, services and advocacy to respond to and address the critical needs in the community. For over a century, the YWCA has been a powerful advocate for women and girls
BASIC DUTIES
The Web & Technology Associate will provide support to and coordination for the Information Technology Department for the YWCA USA. This position requires excellent technical skills with the ability to think through issues and make recommendations to management. Additional responsibilities will include assisting with various webmaster duties and most importantly, the ability to successfully manage multiple concurrent projects is essential.
PRIMARY RESPONSIBILITIES
The Web & Technology Associate will:
- Assist with the build-out and ongoing web duties and support of the YWCA intranet website and serve as backup support to the other public websites for web development and content management, including updating existing content, creating new pages and culling older content as necessary.
- Under the direction of the Web & Technology Manager, assist in building and maintaining the YWCA Resource Library, part of the YWCA intranet.
- Assist in the implementation and completion of computer/network projects.
- Provide support as directed by the Web & Technology manager for ongoing digital communications/IT capacity building activities for the local YWCA associations.Assist in general troubleshooting and employee instruction of PC/network system operations.
- Assist with the set up and termination of e-mail accounts/passwords.
- Assist the Web & Technology Manager in the use of web analytic tools to produce reports to drive organizational decisions.
- Identify opportunities for expanded website features and functions, including the implementation of new technologies and trends.
- Other duties as assigned by the Web & Technology Manager
PROFESSIONAL QUALIFICATIONS
- Associate's degree (A. A.) or equivalent from two-year college or technical school and/or two years related experience, preferably with an membership-based non-profit organization
- Experience implementing and maintaining websites using content management systems (Blackbaud Sphere CMS knowledge preferred)
- Strong knowledge of and skill in HTML and a familiarity with CSS
- Proven experience with Microsoft Office 365, particularly SharePoint, is strongly preferred. Strong knowledge of membership database management
- Excellent organizational, time management, communication skills
- Knowledge of website development standards
- Proficient with office productivity suites, especially Microsoft Office and familiarity with a graphics editing program, such as Adobe Photoshop, is recommended
- Ability to effectively present information and respond to questions from YWCA national and local association staff
- Ability to work collegially in a fast paced team environment and adapt to change as necessary
- Ability to interface both with tech-savvy and non-tech savvy individuals with respect and skill
PERSONAL QUALIFICATIONS
The selected candidate must be passionate about the mission and vision of the YWCA. S/he must have a track record of success and capacity to assist with the development and support of a sophisticated content management system and related digital communications tools
The successful candidate will bring strong organizational skills and will have the ability to multi-task while keeping track of detailed information.
HOW TO APPLY
