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Showing posts with label engagement. Show all posts
Showing posts with label engagement. Show all posts

Friday, May 17, 2013

Director of Communications & Engagement, Every Mother Counts, Boston, MA

Director of Communications and Engagement

Posted on: May 15, 2013
Posted by: Every Mother Counts

DESCRIPTION

Every Mother Counts (EMC) is a campaign to end preventable deaths caused by pregnancy and childbirth around the world. Every Mother Counts informs, engages, and mobilizes new audiences to take action to improve the health and well being of girls and women worldwide. Every Mother Counts is still a very small organization but has offices in both New York and Washington, DC and is currently establishing an office in Boston, MA. This position will work out of our Boston location, under the supervision of the Executive Director.

PRINCIPAL DUTIES AND RESPONSIBILITIES

EMC is looking for a Director of Communications and Engagement with proven experience in communications strategy, as well as the ability to build and nurture a community dedicated to supporting EMC's mission and goals.

The Director of Communications and Engagement will drive engagement across stakeholder groups (e.g. partners, community, influencers, consumers, activists) using a holistic strategy that encompasses digital, communications, and special project/events. This person will create and implement the strategy and marketing plans around key campaign moments, ensuring scalability and metrics for success measurement. This person will also lead research and analysis for EMC that measures the health and impact of the organization and depth of engagement and awareness and develop tools and case studies demonstrating EMC's value to partners. This person will focus on each of these areas, with the goal of increasing awareness of the Every Mother Counts campaign amongst the general public, increasing web and social media traffic, driving activity around key campaigns, outreach efforts and managing the strategy for maintaining the Every Mother Counts website. The position will work in close collaboration with EMC leadership, social media, and partnerships staff.

Specific responsibilities include:
  • Developing a holistic "engagement strategy" (encompassing creative, communications and marketing strategies and campaigns) to generate and increase awareness about EMC and its mission/messaging and assess the most effective ways to reach EMC's target audience.
  • Mobilizing EMC's constituents to take action through meaningful engagements across a variety of media.
  • Utilizing EMC's digital presence to attract new supporters, grow EMC's audience and implement EMC's campaigns online.
  • Managing the relationships with EMC's communications and digital personnel and agencies.
  • Overseeing the day-to-day communications activities (including digital).
  • Setting the strategy for and leading the maintenance of the EMC website both in terms of design and content.
  • Setting the strategy for the editorial calendar as per the organization's goals.
  • Overseeing the PR agency, all EMC media materials, press materials (releases, kits, etc.) and approving all external press releases and speaking points.
  • Working in concert with the PR agency for traditional media and digital placements, increasing and retaining media relationships and proactively pitching EMC.
  • Developing new ideas for feature stories, placement and new media relationships.
  • Managing EMC's presence in social networking sites including Facebook, Twitter, and other similar community sites, posting on relevant blogs, seeding content into social applications as needed and encouraging dialogue amongst the community.
  • In collaboration with the Partnerships Manager, working closely with corporate partners and their functions to engage employees in supporting EMC's efforts and achieve media coverage of cause-marketing campaigns.
  • Arranging public appearances, lectures, contests, or exhibits to increase awareness of maternal health issues.
  • Responding to deadline driven press inquiries, setting up interviews, and responding to information requests.
  • Pitching media at EMC branded events including securing celebrities or other notable figures to enhance EMC press opportunities.
  • Monitoring all EMC coverage and providing regular reports of all EMC coverage, impressions and contacts.
  • Developing monitoring and evaluation metrics to measure success in outreach efforts.
  • Planning and directing the development and communication of EMC's accomplishments to supporters.
KNOWLEDGE, SKILL & EXPERIENCE
  • Master's degree in Communications, Marketing, Digital Media or a related field required
  • At least 7-10 years experience working on internet-based campaigns, particularly for corporate or issue advocacy
  • Strong project management and ability to self motivate and direct
  • In-depth knowledge and understanding of social media platforms and their respective participants and how they can be deployed in different scenarios
  • Strong knowledge of blogging ecosystem relevant to maternal and child health and enthusiasm to engage and build relationships within the community
  • Superior writing and editing skills
  • Superior critical thinking, communication, and relationship-building skills
  • Ability to produce under pressure and tight deadlines
  • Passion and collaborative spirit to maintain a creative team
  • Basic knowledge of HTML and comfort with internet-based applications
  • Self-motivated and results-oriented
  • A record for being reliable, utilizing sound judgment and responding well to adversity
  • Entrepreneurial spirit
  • Knowledge of international development issues a plus
  • General interest and dedication to the mission of EMC
HOW TO APPLY

Applications including a cover letter describing your interest and qualifications, your resume (in Word format), salary history, and where you learned of the position should be sent to the EMC HR Director, Kristen Kirkland at kristen@everymothercounts.org.

Monday, April 8, 2013

Manager of Online Advocacy & Engagement, Center for Reproductive Rights, New York, NY

Manager of Online Advocacy & Engagement

Posted on: April 8, 2013
Application deadline: May 3, 2013
Posted by: Center for Reproductive Rights

CENTER BACKGROUND
Founded in 1992, the Center for Reproductive Rights is a non-profit organization that promotes women's equality worldwide by securing reproductive rights in constitutional and international human rights law. Its mission is straightforward and ambitious: to advance reproductive freedom as a fundamental right that all governments are legally obligated to protect, respect and fulfill. The Center is unmatched as a reproductive rights organization in its expertise on US constitutional law, comparative law and international human rights law.
The Center works across the globe on issues including access to life-saving obstetrics care, contraception, abortion services and comprehensive sexuality information, as well as the prevention of forced sterilization and child marriage. It has brought groundbreaking cases before national courts, UN committees and regional human rights bodies. It has built the legal capacity of women's rights advocates in more than 50 countries.
In addition to a headquarters in New York City, the Center has offices in: Washington D.C.; Bogotá, Colombia; Kathmandu, Nepal; Nairobi, Kenya; and Geneva, Switzerland. It employs more than 100 professionals from Chile, Colombia, Croatia, Kenya, Korea, Nepal, Nigeria, the Philippines, Slovakia, Sweden and the US.
DESCRIPTION
The Center for Reproductive Rights' Manager of Online Advocacy and Engagement is a dynamic, self-motivated individual with a passion for global human rights working as a key member of an ambitious and enterprising Communications Department that has recently expanded its reach significantly online and in the media through the launch of a major national engagement and public awareness campaign called Draw the Line. The Manager of Online Advocacy and Engagement is the lead individual in developing and executing a highly effective and data-driven online advocacy program designed to increase the number of supporters on the Center's email list, expand the size of the Center's online community through social media, and to ultimately, convert online users into Center advocates, and in collaboration with the Development team, into donors. S/he reports directly to the Director of Communications Operations; works closely with Senior Digital Producer and Project Manager, Senior Writer/Editor, and the Senior Creative and Designer on the team; and shares management of the online communications assistant with the Senior Digital Producer and Project Manager. S/he is also a crucial partner to the Center's Manager of Direct Response, a member of the Development Department reporting to the Director of Individual Gifts.
RESPONSIBILITIES
  • Create effective online communications strategies that utilize web, email, and social media channels to expand the Center's online community; promote the Center's profile and work; drive email list growth; increase the number of supporters on social media.
  • Identify potential online advocacy opportunities within the Draw the Line campaign, Center litigation and federal and state advocacy, current legislative issues, and news developments, and write and edit email alerts and social media posts, obtaining approvals when necessary from content stakeholders and collaborating with the Communications team to ensure an integrated approach that connects online content and media placements.
  • Support the Manager of Direct Response in meeting monthly and annual online fundraising goals through the development of effective fundraising emails and strategic use of the Center's supporter data. (Performance evaluation will be directly tied to the strength of the Manager of Online Advocacy and Engagement's support in achieving these goals.)
  • In close partnership with the Center's direct response consultants and the Manager of Direct Response, write all fundraising emails (excluding renewals and year-end messaging, content development for which will be led by the Manager of Direct Response).
  • In cooperation with the Manager of Direct Response, collaborate with the Center's direct response consultants on ensuring effective, coordinated strategies for supporter engagement and conversion.
  • Collaborate with the Manager of Direct Response to design and implement online strategies for donor/activist acquisition.
  • Work closely with the Manager of Direct Response and the Development Department to develop the narrative arc for the Center's integrated, multi-channel campaigns, including audience engagement plans, content creation, and timelines with ultimate goal of converting activists into donors and cultivating individual activists with the potential to become contributors to the Center.
  • Develop and produce a monthly e-newsletter, ReproWrites.
  • Implement and monitor test plans, campaign metrics, and analysis of online email engagement and website to report outcomes to supervisor and make recommendations to advance strategies and bolster the impact of the Center's work.
  • Manage and maintain the Center's Customer Relationship Management system (Convio), including tracking data; ensuring the integrity of groups within Convio, that Convio and the Center's fundraising software, Raiser's Edge, are properly synced, and that the Center develops maximum flexibility and sophistication in using Convio as an engagement and fundraising tool (through development of segmentation strategies, etc.)
  • Analyze current events and political environments to ensure that the Center is keeping up with rapidly shifting online discussions and traditional news and political cycles.
KNOWLEDGE, SKILLS & ABILITIES
  • 5-7 years' experience working in online fundraising, advocacy, marketing, communications, and strategy, including: developing written content for email and the web; technical skills in web publishing and advanced knowledge of online content management systems (CRM and CMS) and HTML; and experience with producing web analytics.
  • A clear grasp of donor and activist engagement strategies and their relationship to building a robust resource for online giving and advocacy; demonstrated experience in strategic online communications, positioning, problem-solving, and creative thinking.
  • Strong writing, editing and proofreading skills; demonstrated ability to research, write, fact-check and edit a variety of communication pieces for target audiences with a minimal amount of supervision.
  • Demonstrated ability to meet tight deadlines, work under pressure, handle simultaneous assignments and work within a team setting; and a strong commitment to reproductive rights and human rights.
  • Commitment to the Center's mission, purpose, and values. Experience need not be in reproductive rights specifically although a background in health and/or legal advocacy is helpful.
  • A bachelor's degree is required; an advanced degree in communications, journalism, or new media is highly desirable.
COMPENSATION
The Center offers a competitive salary commensurate with experience and a comprehensive benefits program.
HOW TO APPLY
Send cover letter, résumé, one writing sample and contact information for three references to (email preferred) 
Note: Applicants must indicate "Manager of Online Advocacy and Engagement, their last name, and code 174" as the subject of emailed applications. Cover letter, résumé and writing samples should be sent as attachments. Please mention in your cover letter, where you saw this opportunity.
Mailing address:
Center for Reproductive Rights
Attn.: Manager of Online Advocacy and Engagement Code 174
120 Wall Street, 14th Floor
New York, NY 10005
The Center for Reproductive Rights is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply.