Program Director, Supportive Housing for Transition-Age Youth, Fred Finch Youth Center, Oakland, CA

Program Director - Supportive Housing for Transition-Age Youth

Posted on: January 7, 2015
Posted by: Fred Finch Youth Center

What is the STAY Program?

The Supportive Housing for Transition Age Youth (STAY) program provides community-based mental health services to 18 – 25 year olds that are struggling with persistent and severe mental illness as well as homelessness. The primary objective of the STAY program is to support our Participants to become more stable in the community, which includes providing hands on assistance with accessing stable housing; developing effective life management skills and managing their mental health symptoms. Services are provided primarily in the Participants' natural environments, which can include communities such as East Oakland, Hayward, Berkeley, and San Leandro. The population served is diverse and includes African American, Caucasian, Latino, and Asian Pacific Islander young adults.

POSITION SUMMARY

The Program Director is responsible for the program's daily operations, including program oversight; coordination of training, hiring, termination, and direct or indirect supervision of all program staff, and interfacing with funders, governmental agencies, and community providers.

RESPONSIBILITIES & DUTIES

Program Development: 1) Assumes responsibility for every aspect of the daily operations of the program; 2) encourages staff commitment to program values of a comprehensive team approach, which provides individualized, strength-based, culturally competent, needs-driven planning and services for participants and their families 3) establishes mechanisms to assure the quality of the program including documentation, standards of practice, and compliance with external regulatory agencies; 4) responsible for developing, implementing, and insuring compliance with program standards including but not limited to: outreach, intake, discharge, staff productivity, Medi-Cal, Utilization Review/Chart Review, MHSA, and other clinical best practice standards; 5) responsible for developing and managing budgets.

Community Development: 1) Acts as a liaison with community service providers in assuring that program conducts effective outreach and remains responsive to the community's needs without compromise to program intent; 2) facilitates meetings as needed with other agencies; 3) works closely with other TAY/youth-serving agencies to build and maintain relationships and to ensure quality of care with participants; 4) attends county oversight meetings and works collaboratively with DSS, probation, county behavioral health staff, and/or other relevant governmental agencies.

Supervision: 1) Directly or indirectly supervises clinical and paraprofessional staff in program; 2) provides one hour of formal supervision weekly for each supervisee, in addition to informal supervision and consultation as needed; 3) facilitates weekly group supervision; 4) employs strength-based supervision that integrates a co-occurring, family-focused, and trauma-informed approach; 5) works with supervisees to address financial issues that families present; 6) encourages the use of community resources and natural resources in developing participant/family supports; 7) teaches supervisees how to partner with participants and families.

Documentation: Reviews and signs all treatment plans, progress notes, and reports written by supervisees. Prepares all program reports for submission to the funder(s).

Team Leadership: 1) Provides leadership to program team; 2) works with all program staff to ensure program participants receive quality services and program attains fiscal and contract outcomes.

Training: 1) Recruits, hires, and trains program staff; for contracted positions, works cooperatively with leadership staff of collaborative agency partners to hire program staff; 2) facilitates staff meetings and develops and presents clinical trainings.

Direct Services: 1) Provides direct services to participants as needed (i.e., when a supervisee is out) including assessment, therapy and case management; 2) facilitates Participant Partnership Team meetings as needed.

Other Duties: 1) Provides on-call training and consultation for clinicians; 2) is available as back-up support to the clinician on call; 3) other duties as assigned.

QUALIFICATIONS

1. MA/MSW required LCSW or MFT Required; two years post-licensure experience also required if supervising staff who are pursuing licensure with the BBS.
2. At least one year of supervisory required or program management experience strongly preferred.
3. At least one year of residential, community-based, or wraparound experience preferred.
4. At least one year post-graduate school experience with program target population preferred (Example: intellectually disabled, homeless, teens or young adults, SED); at least one year experience with program modality (example: school-based, residential, mobile/community-based, assertive community treatment, wraparound, etc.) Preferred
5. Preferred: demonstrated ability to assess, triage and organize work.
6. Preferred: Uses a strength-based, culturally competent approach to supervision, participant and community service.
7. Preferred: Experience with relevant evidence-based practices (e.g., CBT, DBT, trauma-informed approaches).
8. Preferred: Demonstrated ability to work effectively with diverse families and communities.
9. Preferred: Has strong behavioral, crisis management and family/individual/group therapy skills.
10. Preferred: (sometimes Required): Fluency in prevailing language(s) of the community services.
11. Must have access to dependable transportation available and personal car insurance, unless using agency vehicle

ABOUT THE ORGANIZATION

For over a century, Fred Finch Youth Center has brought hope and healing to vulnerable youth and their families. Our clients are children, teens, and young adults diagnosed with developmental disabilities or emotional disorders that may be transitioning from foster care or homelessness, recovering from abuse, or underserved by traditional service providers. We provide over 3,000 youth each year with residential care, special education, vocational training, transitional housing, homeless youth programs, school-based counseling, and in-home support on residential campuses in Oakland and San Diego and in homes, schools, and communities in over several counties throughout California. Join us in making a difference in the lives of others.

HOW TO APPLY

To apply, please go to:  https://www.appone.com/MainInfoReq.asp?R_ID=977052

Single Room Occupancy Families Mission Neighborhood Coordinator, Dolores Street Community Services, San Francisco, CA

Single Room Occupancy Families Mission Neighborhood Coordinator

Posted on: October 6, 2014
Application deadline: October 15, 2014
Posted by: Dolores Street Community Services

ABOUT THE ORGANIZATION

Dolores Street Community Services (DSCS) nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society.

As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs (addressing homelessness, affordable housing, and immigrant rights) to meet the diverse needs of our communities and collectively address the root causes of suffering and injustice.

PROGRAM & POSITION SUMMARY

The Mission SRO Collaborative works to improve living conditions and empower tenants in Single Room Occupancy (SRO) hotels in the Mission District of San Francisco. Program components include outreach, tenant stabilization services, and community programs—including educational and leadership development workshops on topics such as fire prevention, disaster preparedness, tenant rights, and housing justice issues.

We are also part of the SRO Families United Collaborative (SROFU), a citywide collaboration of community-based organizations in Chinatown, South of Market, the Tenderloin, and the Mission to serve families with children who live in hotels. The SROFU works to link families to needed services, as well as advocating and organizing with them for more appropriate housing options.

The SRO Families Neighborhood Coordinator will take a lead role in planning and overseeing our work with families in SROs in the Mission.

RESPONSIBILITIES

• Oversee all aspects of the SROFU work in the Mission to ensure implementation of program activities
• Supervise 2 peer outreach staff members (promotoras)
• Maintain communication and coordination between SROFU and MSROC to promote collaboration between programming for individuals and families in Mission based SROs
• Coordination of regular community events and activities, working closely with other SROFU member organizations toward our common goals of organizing families living in hotels.
• Represent Dolores Street Community Services/ MSROC in program meetings of the SROFU Collaborative
• Create and facilitate educational workshops on issues related to housing, tenant rights, health, employment and other relevant issues for families
• Engage in community organizing efforts affecting Families in SROs in the Mission and Citywide

• Holding meetings with tenants to identify and prioritize issues
• Serving as a resource and referral source for SRO tenants, SRO managers/owners, and other agencies on issues related to accessing services and stabilizing SRO hotels
• Serve as liaison with city agencies on issues relating to SRO Families in the Mission
• Participating in regular meetings with representatives from Collaborative agencies.
• Maintaining familiarity and working relationships with City agencies, community and neighborhood groups, and social service organizations that work with SRO tenants.
• Generating reports, collecting data, and assisting with program administration.
• Other duties as assigned

QUALIFICATIONS

• Bilingual Spanish/English verbal and written fluency
• Knowledge of issues facing homeless and low-income families in San Francisco
• Strong organizational & communication skills
• Ability to work effectively both independently and as a member of a team
• Staff supervision experience
• Strong facilitation skills
• Ability to work with people from diverse backgrounds
• Willingness to work flexible hours
• Commitment to racial and economic justice issues

Compensation: $19/hr ($37,050 FTE annually)

Schedule: Full-time, 37.5 hours/week, generally Mon-Fri.10 a.m.-6 p.m., with some evening and weekend hours as needed to implement program activities

Dolores Street Community Services is an equal-opportunity employer and seeks applicants of the greatest diversity possible, including women, people of color, lesbian/gay/bisexual/transgendered individuals, and persons with disabilities.

HOW TO APPLY

Please send resume and cover letter detailing why you are interested in the position and how you meet the qualifications to: Jadma Noronha, MSROC Program Manager: jadma@dscs.org

Philanthropy Administrator, Imagine Housing, Kirkland, WA

Philanthropy Administrator

Posted on: August 6, 2014
Posted by: Imagine Housing
Employment type: Full-time
Job location: Kirkland, WA
Salary range: 33,280 - 43,680
Benefits: paid holidays, sick and vacation leave, company-paid medical, dental and life insurance and 401(k) matching contribution

Who is Imagine Housing?

Imagine Housing is the primary developer of permanent affordable rental housing in East King County, Washington. We are a leader in providing person-centered, strengths-based supportive services ranging from early childhood and after-school programs to case management and community building events at our properties.

Our organization is sensitive to the needs of diverse communities and is committed to cross-cultural competence. Imagine Housing empowers individuals and families, supports diversity and strengthens communities. We make it possible for veterans, seniors, survivors of domestic violence, young adults aging out of foster care and low-income working families to live in and thrive on the Eastside.

Job Summary

Imagine Housing seeks an organized, detail-oriented and motivated individual to join the Imagine Housing Philanthropy Team. The Philanthropy Administrator will be the main "keeper of information" and database administrator. The Philanthropy Administrator's dedicated support will enable Imagine Housing to build authentic, meaningful and lasting relationships with Imagine Housing's supporters. The Philanthropy Administrator also will offer critical administrative support to the Annual Fund Manager, Director of Philanthropy and Executive Director.

The position reports to the Director of Philanthropy, with the potential for growth and leadership in this nimble and ever-growing organization. This position also offers a tremendous opportunity for the right person to join our staff, Board, and over 150 volunteers in building and preserving high quality affordable housing and delivering supportive services to low-income individuals and families in East King County.

Primary Duties

Database Management (50%):

• Input, track and update donor information in Raiser's Edge.
• Enter and process all gifts received and ensure they are coded correctly.
• Work with, train and support the Philanthropy Team and Executive Director in entering notes, actions, and tracking relationships and proposals.
• Conduct quarterly maintenance within Raiser's Edge to ensure data integrity.
• Create reports and complex queries as requested to support fundraising goals.
• Create and manage mailings and mailing lists for all invitations, save the dates and mailing campaigns throughout the year.
• Manage the Philanthropy Policies and Procedures manual and update as changes happen.
• Work with the Finance team to reconcile accounts and sync systems.
• Import all gifts and information from Greater Giving to Raiser's Edge in a timely manner after all events. Track invitees, attendees and gifts in Raiser's Edge.
• Be the point-person for all Raiser's Edge questions and troubleshooting.
• Assist in the development of new database processes to meet current and future fundraising goals.

Administrative Support (25%):

• Prepare materials for all upcoming donor and outreach meetings, including having informational packets prepared for unexpected meetings that arise.
• Schedule meetings for Philanthropy Team members and send meeting invites and reminders.
• Conduct internal (database) and external (web) donor research.
• Keep all department files maintained and organized.

• Collect notes from team members' donor meetings and enter information into Raiser's Edge.
• Draft accurate, personalized and timely donor recognition for gifts; ensure thank you notes go out within 48 hours.

• Take lead role in collecting volunteer hours from Department Directors and Supportive Services Team and inputting into the donor database.
• Perform other administrative support duties as assigned.

Event Support (Seasonal):

• Provide administrative, logistical and event support for Imagine Housing's annual Auction, Opening Doors Breakfast, house parties and other smaller events as they arise.
• Create and send e-invitations and e-save the dates via Constant Contact.
• Coordinate volunteer management for the Auction and Opening Doors Breakfast.
• Own the procurement process for the Auction, including managing relationships with Board members and tracking all procurement using Greater Giving.
• Support the Annual Fund Manager as necessary.

Communications (10%):

• Keep Imagine Housing's website up to date (WordPress platform).
• Oversee social media, giving Imagine Housing a daily presence on Twitter and Facebook and utilizing LinkedIn, YouTube and other platforms as necessary.
• Collect and post weekly blog articles, providing reminders to staff and volunteers to submit their articles on time for posting.
• Compile and send monthly or quarterly e-newsletters via Constant Contact.
• Keep updated on current housing news and events to promote via social media.

• Manage Imagine Housing's online giving pages via NetCommunity and Greater Giving.

Capital Campaign (10%):

• Manage pledges and billings, including invoicing, billing and receipting of gifts.
• Prepare packets and information for donor meetings.
• Support the public phase of the Capital Campaign through social media, e-mails, website updates, and more.
• Manage ever-changing donor prospect lists and transfer information into database. 

Secondary Duties (5%):

• Assist with coordinating community outreach presentations and events throughout the year.
• Order name tags for staff twice a year.
• Order branded merchandise for events and programs as necessary.
• Other duties as assigned.  

Desired Traits

• Highly organized and efficient.
• Detail and systems oriented.
• Proactive – able to anticipate arising needs and take ownership over activities.
• Problem solver that is able to synthesize big picture ideas into solid steps.
• Resourceful – able to find solutions using various sources.
• Able to track and prioritize multiple projects at a given time.
• Easy to work with in a collaborative team environment. 

Minimum Qualifications

• Bachelors or a two-year degree with two years of related experience in a business or non-profit setting required.
• 1-2 years of experience with Raiser's Edge or similar Customer Relationship Management software.
• Proficiency in the Microsoft Office Suite with particular proficiency working with Excel and mail merge.
• Experience working with WordPress or another website platform or knowledge of HTML.
• Familiarity with social media platforms, including Facebook, Twitter, LinkedIn and YouTube. 

Work Schedule

Position is a full time (40 hours per week), hourly, non-exempt position. Hours worked will be weekdays between 8:00 a.m. and 5:00 p.m, or a mutually agreed-upon schedule. Occasional overtime, evening and/or weekend work also may be required.

Salary and Benefits

Hourly range is from $16 - $21/hour, with actual hourly rate determined based on experience. Benefits include paid holidays, sick and vacation leave, company-paid medical, dental and life insurance and 401(k) matching contribution.

Equal Employment Opportunity 

Imagine Housing is committed to a policy of equal opportunity for all applicants and employees regardless of race, religion, national origin, gender, marital status, age, the presence of a disability, or any other basis protected by applicable federal, state or local laws.

Our equal opportunity policy applies to all phases of employment, including recruiting, hiring, job assignment, supervision, training, upgrading, transfer, compensation, benefits, promotion, education and recreation, layoff and termination.

How to Apply 

Please email a resume and cover letter to hesterw@imaginehousing.org. Include in your cover letter how you learned of this position, a description of specifically why you are an ideal candidate, your salary history and salary expectations. If you have any questions, please call Hester Winn at (425) 576-5190, ext. 10. Position is open until filled.

For more information on Imagine Housing, go to www.imaginehousing.org.

Bilingual Community Advocate, On The Rise, Cambridge, MA

Bilingual Community Advocate

Posted on: November 26, 2013
Posted by: On the Rise

DESCRIPTION

On The Rise, Inc. (OTR) is a dynamic, Cambridge, MA-based non-profit founded in 1995 that serves women in crisis and homelessness throughout the region. Our Safe Haven Program's innovative approach has unprecedented success with women who are unable to make full use of other community programs for reasons that may include their histories (trauma, violence and abuse are ubiquitous) and present conditions (many women are coping with multiple issues, from physical and mental health concerns, to addiction, criminal histories, and more). In the face of these obstacles, women who participate in OTR's programs leverage their initiative and core strengths to find safety and discover new possibilities.

This full-time exempt position reports directly to the Program Director. One position on the 6-person Advocacy Team is currently open. The position may be filled by an experienced individual with high school diploma or GED who has at least three years' direct service experience with trauma survivors, substance users, people with mental health issues and/or homelessness. Relevant life experience will also be strongly considered for the position. FLEUNCY IN SPANISH IS REQUIRED.

An advocate's responsibilities begin at the Safe Haven, a daytime program where women experiencing trauma and homelessness may address some basic human needs such as food, clothing, rest and hygiene. At the Safe Haven Community Advocates spend both casual and intensive time with individual women, many of whom are trauma survivors, struggle with mental and physical health issues, and substance use/abuse.

The Advocacy Team builds relationships with the women in this environment, and these relationships are the basis for long-term, broad-based support both inside and outside the Safe Haven. Such support may take the form of assistance in using other programs through accompaniment and advocacy; support may relate to a wide range of issues, including housing, drug and alcohol treatment, domestic violence, sexual assault, childhood and adult trauma, legal and criminal issues, parenting issues, physical and mental health issues, applying for public benefits, budgeting, sexual identity and orientation, and more.

Hours: OTR's normal business hours are 8-4 on weekdays. The Safe Haven is also open on most Saturdays and most holidays. In order to ensure adequate staffing during all the Safe Haven's scheduled operations, Community Advocates schedules may include one Saturday monthly and occasional holidays and exclude occasional weekdays.

RESPONSIBILITIES

• Direct service to women: 
  • Providing broad-based, long-term emotional and general support to women in the Safe Haven, with other programs and offsite (at the hospital, in court, at other community programs, etc.)
  • Working with women to help them articulate their needs, supporting them in meeting these needs, helping them work through issues including housing, drug and alcohol abuse and treatment, domestic violence, sexual assault, childhood and adult trauma, legal and criminal issues, parenting issues, physical and mental health concerns, benefits, budgeting, sexual identity and orientation, and more
  • Facilitating women's access to other programs including information and referral, accompaniment to and advocacy at other agencies and programs, coordinating follow-up care and assistance
  • Crisis intervention and harm reduction, including assessment of danger and risk

• Collaboration:
  • Collaboration within the Advocacy Team to provide a safety net of support for women at OTR that is not wholly dependent on particular staff members, and to leverage the diverse skills of different team members in complex, multi-layered problem-solving
  • Strengthening professional relationships within the continuum of service providers, enhancing the success and effectiveness of referrals between OTR and other programs, and providing a smoother integration for women into and through the system – in keeping with OTR's "mortar between the bricks" philosophy
  • Acting as occasional "ambassador" of OTR to community members, donors, and other interested parties at site visits, open houses, and other organizational events

• Organization:
  • Regular exercise of independent judgment and discretion
  • Participation in maintaining a safe, clean, healthy physical environment, adequate supplies, etc.
  • Certain aspects of day-to-day program management, e.g. meetings, scheduling
  • Recordkeeping and reporting
  • Active participation in program development and evaluation, identification of service gaps, etc.

• Other: 
• Like all OTR employees, Community Advocates will be flexible and open to "pitching in" as needed with other duties that arise in the course of a 13-employee organization's day-to-day operations
• Like all OTR employees, Community Advocates are expected to strive to continuously increase skills and competence, e.g. taking advantage of opportunities for professional networking and continuing education

What We Are Looking For

On The Rise enjoys an excellent reputation within the support of a committed and diverse community. We are looking for a person who can build on our strong history and excellent programming, to continue to increase the quality and positive impact of our programs on women in crisis and homelessness.

The ideal candidate has:

• Personal experience with the issues facing the women who use our services (homelessness, trauma, substance use/abuse, domestic violence, physical/mental health issues, etc.)
• Exceptional commitment to the mission of On The Rise and to furthering this mission through direct service to women
• Demonstrated interest in or prior work with trauma, substance abuse, mental health, homelessness
• Understanding of and/or prior work using harm reduction and relational approaches, and to using these approaches to achieve social justice aims through direct service
• Knowledge of human service agencies and programs throughout Greater Boston
• Commitment and tact in contributing to the work of a multi-disciplinary team and assisting a diverse population, while maintaining personal standards and performance
• Desire to keep learning and stretching
• Determination to "meet each woman where she is" using creative, professional approaches
• Strength and self-knowledge in maintaining personal/professional boundaries, acknowledging personal limitations
• Judgment and experience in helping women prioritize competing, often conflicting, needs
• Rapport and discretion in dealing with sensitive, confidential matters
• Sense of humor
• Ability to work in a diverse and fast-paced environment; open to new ideas
• Microsoft Office literacy and internet savvy
• FLUENCY IN SPANISH IS REQUIRED

A valid driver's license and a personal vehicle are required for light to moderate use for employment purposes.

Salary commensurate with experience plus great benefits.

On The Rise is partially supported by MOVA through the 1984 VOCA grant from the Office of Victims of Crime, Office of Justice Programs, and the U.S. Department of Justice.

On The Rise recognizes the importance and benefits of diversity in the workplace and the community. We are an AA/EOE, and we strongly encourage people of color to apply. Individuals who have experienced homelessness or overcome other significant life challenges are strongly encouraged to apply.

HOW TO APPLY

Please send your resume and a cover letter addressing the questions below:

1. What excites you about On The Rise's mission?
2. What are your strongest skills and qualifications that will help you in this position?

Please submit your materials online to:
charyti.reiter@ontherise.org with "Community Advocate " in the subject line.

Clinic Internship, St. John's Shelter for Women and Children, Sacramento, CA

Clinic Internship

Posted on: April 17, 2013
Posted by: St. John's Shelter for Women and Children

DESCRIPTION

Under the supervision of the program director and clinical psychologist, interns work with clients receiving services through St. John's Shelter for Women and Children. St. John's is a multi-faceted 3-tiered program providing participants a 120-day shelter program, employment training and job placement, supportive housing and aftercare services to assist women in moving along the continuum from crisis to self-sustainability over a period of up to 18 months.

Clinic interns work though the psychology clinic at the Shelter to provide mental health services to shelter clients. Interns are afforded opportunities to practice and further develop their skills assisting clients in addressing effects of homelessness, trauma, behavioral and social difficulties, chronic mental illness and other mental health issues. Experience is afforded in areas of case management, individual therapy, psychoeducation and crisis intervention. Interns receive weekly formal individual and group supervision (2 hrs.) as well as ongoing interaction and contact with other members of the St. John's team. 

Candidates must have completed their Masters in Social Work, Counseling or Psychology and be eligible for ACSW, MFTI, or PCCI, or post-doctoral registration prior to beginning internship.

Internship terms and schedules are variable. Interns are expected to commit to working a minimum of 20 hours per week for a minimum of 12 months. The next internship cohort will begin in June 2013. This is an unpaid internship.

HOW TO APPLY
To apply, please submit a cover letter and resume outlining your education, experience and professional interests to:

sbarron@stjohnsshelter.org
Susan Barron, Ph.D.
Director of Integrated Health Services
St John's Shelter for Women and Children

Overnight Residential Coordinator, My Sister's Place, Washington, DC

Overnight Residential Coordinator

Posted on: April 8, 2013
Posted by: My Sister's Place

DESCRIPTION

My Sister's Place, Inc. (MSP) is a community-based non-profit organization that provides comprehensive and holistic direct services via intervention, prevention, educational programs and services to battered women and their children. The Residential Coordinator provides on-site residential management for MSP's 9,000 sq ft 45-bed shelter facilty and coverage to the MSP crisis hotline. This position is for the overnight (11 pm - 7 am) shift Sun/Mon - Thurs/Fri.

Under general direction, the Residential Coordinator will respond to client inquiries on the 24-hour crisis hotline and, using provided assessment tools, will determine courses of action to include, but not limited to, referrals, counseling options and safety planning. Through primarily administrative means, the Residential Coordinator will complete general intake forms, maintain record keeping of residential data and actively monitor the environment by performing front office and property administration duties.

ESSENTIAL FUNCTIONS

• Actively respond to phone calls on MSP's 24-hour crisis hotline.
• Determine best referral opportunities based on client inquiries from a menu of options provided by MSP.
• Conduct immediate yet narrow crisis intervention with caller when needed.
• Assess risk to client and discuss plan for safety. Refer to appropriate crisis programming when necessary.
• Complete the Contact Log on every caller by interviewing client and obtaining personal and demographic identifiers.

• Using a pre-determined set of parameters, screen potential clients for acceptance into program by completing hotline assessment forms.
• When necessary, consign client to a domestic violence consultation.
• Accurately and completely document all shift activities and incidents in log book and other documentation binders.
• Pro-actively communicate with case managers and other staff using forms, email, telephone and meetings.

SECONDARY DUTIES

• Thoroughly clean and set up rooms for new residents.
• Respond to general inquiries from residents.
• Conduct regular and routine room inspections when assigned.
• Consult with case manager prior to addressing inspection results with residents.
• Address issues with clients through verbal and written warnings when violations occur.
• Actively monitor close-captioned video system to ensure the general order and that safety procedures within the residential facility are being maintained. Contact appropriate authorities or managerial staff members when violations occur or when emergencies arise.
• Attend and participate in organization meetings when requested by manager.
• Display at all times a sensitivity to and awareness of the confidential nature of client information.
• Duties may include other administrative tasks as assigned.

KNOWLEDGE, SKILLS AND COMPETENCIES REQUIRED

• A demonstrated aptitude for working with clients who bring sensitive and confidential issues to the facility.

• Ability to maintain client records and information in an accurate, timely and confidential manner.

• Work requires professional written and verbal communications and interpersonal talents.
• Strong ability to work independently, as well as part of a team.
• Must be able to demonstrate at minimum an intermediate level of proficiency in Microsoft Office products to include Word and Excel.
• Display excellent time management and multi-tasking capabilities.
• Must be engaged and remain flexible in responding to often changing priorities, organizational needs and administrative deadlines.
• Those candidates who possess a professional proficiency in both English and Spanish are strongly preferred.

EXPERIENCE AND BACKGROUND

• Experience within a shelter or equivalent residential-care facility.
• A Bachelor's Degree in Social Work, Women's Studies, Psychology, or other related field is required. Will consider candidates that have obtained the equivalent knowledge level through a combination of on-the-job training and applicable work experience beyond the Bachelor's Degree if degree obtained is not within the fields cited herein.
• A general working knowledge of situations related to domestic violence and women's issues usually obtained through general exposure to a working environment where victims of domestic violence are clients.
• Experience working with an ethnically, culturally and racially diverse work staff and client base is highly preferred.

ENVIRONMENT

All of the essential job functions will be performed under working conditions that are normal for an office environment.

HOW TO APPLY

Submit cover letter and resume to jobs@mysistersplacedc.org