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Monday, February 2, 2015

Child Care Site Supervisor, YWCA Silicon Valley, San Jose, CA

Child Care Site Supervisor

Posted on: January 30, 2015
Start date: February 16, 2015
Posted by: YWCA Silicon Valley

Accountability Framework
Responsible for being in compliance with child care licensing policies and procedures, corporate policies and procedures, and recommends improvements/changes to existing corporate policies to Director of Child Care. Follows operational procedures within area of work, and provides feedback on same to Director of Child Care. Receives support and supervision from Director of Child Care to ensure achievement of work in area of responsibility.

Purpose of Position
To ensure YWCA Silicon Valley delivers a high quality child care program through the delivery of high quality, culturally competent, research based STEAM curriculum.
A YWCA Child Care Site Supervisor must not fail to:
  • Adhere to all licensing rules and regulations to ensure the safety and well-being of all children.
  • To deliver care and curriculum in a safe and supportive environment.
  • Participate in all training sessions
  • Follow program and agency procedures and policies to maintain an organized and positive classroom experience for children.
  • To be on-time and ready to engage with students in a timely and well-organized manner.

Integrity & Accountability
Cultural Awareness
Team Work
Self-Awareness & Emotional Intelligence
Client-Centered Service
Commitment to Learning

Essential Functions and Responsibilities
Client Service:
Child-related responsibilities:
• Treats each child with respect and interacts with children in a caring, nurturing, and positive manner, including assisting with child cleanliness.
• Provides positive reinforcement and encouragement for children.
• Disciplines children in a fair and positive manner.
• Conducts and documents health, safety, and emergency activities.
• Assesses and monitors children's needs, and works to support positive development of each child.
Parent-Related Responsibilities:
• Informs parents of child's daily behavior, activities, growth, etc.
• Works cooperatively with parents and teachers to support needs of each child.
• Greets and treats each parent with professionalism.
Standards of Performance:
  • Self-evaluation and performance appraisal is completed on time within a 10 month period.
  • Adheres to service schedule as set up by Child Care Director
  • Attends all related training, orientations, and professional development delivered by the YWCA. Can demonstrate compliance with and application of information delivered at training and orientation sessions.
  • Attendance at all Child Care Team meetings
  • Ensures that all services/programs are delivered and documented in an appropriate manner.
Program Administration:
  • Plans, implements, and supervises delivery of a quality child care program in accordance with the philosophy, policies, and procedures of the YWCA of Silicon Valley and the State of California Department of Community Care Licensing.
  • Has primary responsibility for the following administrative functions:
- Developing and maintaining center budget with Child Care Director in accordance with YWCA goals and center capacity.
- Collecting, receipting, accounting, and banking all parent fees.
- Purchasing center supplies.
- Completing all documentation and accounting of center income and expenditures, including monthly financial reports
- Developing and implementing an annual marketing plan with Child Care Director.
- Anticipating enrollment patterns and conducting marketing to maintain enrollment.
- Writing and distributing and monthly parent newsletter.
- Conducting professional marketing via telephone and walk-in contacts.
- Conducting center tours.
- Maintaining a current waiting list.
- Conducting parent orientations.
- Enrolling children.
- Maintaining complete enrollment records for all children.
- Establishing and maintaining an age and developmentally appropriate center environment.
- Maintaining appropriate materials and equipment to conduct program.
- Conducting annual inventory and developing annual purchasing plans.
- Maintaining center cleanliness and maintenance.
- Working with staff, parents, and children to develop an age and developmentally appropriate center program.
- Working directly with children as needed.
- Supervising center staff in delivery of child care services.
- Maintaining center health and safety procedures.
- Maintaining appropriate child management techniques.
- Conducting annual evaluation of program.
- Conducting regular staff meetings at a minimum of one meeting per month.
- Working with staff to plan and carry out the center program.
- Conducting appropriate coaching, counseling and documentation of performance problems along with Child Care Director
- Scheduling staff to meet YWCA and licensing requirements.
- Working with staff to develop annual and monthly performance objectives along with Child Care Director.
- Working with staff to create individual staff development plans along with Child care Director.
- Completing required documentation for all staff.
Customer Service
- Communicating regularly and effectively with parents.
- Maintaining positive working relationships with parents, landlord, schools, parent advisory groups, staff and colleagues.
- Providing services which meet parents' and families' needs.
- Providing information on additional resources that may assist families.
Parent Involvement
  • Provides leadership for parent involvement through parents group, family events, fundraising, participation in program activities with children and other appropriate activities as directed by Child Care Director.
  • Participates in management team meetings.
Professional Leadership
  • Demonstrates professionalism in leadership and management of center and in program implementation.
  • Continues education through participation in a minimum of one conference, training, seminar or course related to child care program and/or center management each year, in addition to YWCA training's.
Standards of Performance
  • Responds to emails within one business day (YWCA assigned email account)
  • Completes weekly/monthly enrollment updates
  • Ensures that student information management, Licensing, agency and programs standards, policies and procedures are followed without fail.
Additional Duties:
  • Advance the mission, vision and values of YWCA Silicon Valley
  • Identify and pursue opportunities for personal and professional development
  • Supervises staff as necessary.
  • Interfaces with public in a professional manner.
  • Deals with immediate Center problems and issues including but not limited to:
  1. Parent Concerns.
  2. Answering and returning phone calls
  3. Health and Medical emergencies
  4. Dealings with Child Care Licensing
  • Purchasing Center Supplies with Director approval.
  • Other duties as assigned.
Knowledge, Skills, and Abilities
  • 15 semester units (or equivalent quarter units) in ECE/CD, which must include:
    • Child Growth & Development
    • Child, Family & Community
    • Curriculum
    • Infant/Toddler Care & Development (3 units minimum)
    • Administration/Supervision (3 units minimum)
  • 4 years' experience with children under the age of five.
  • Willingness to become certified in First Aid and CPR
  • 15 semester units (or equivalent quarter units) in ECE/CD, which must include:
    • Child Growth & Development
    • Child, Family & Community
    • Curriculum
    • Administration/Supervision (3 units minimum)
  • 4 years' experience in a child care center
  • Willingness to become certified in First Aid and CPR
School Age: 
  • 15 semester units (or equivalent quarter units) in ECE/CD and related fields, which must include
    • 3 units minimum in ECE/CD
    • 9 units may be in recreation, P.E., human services, psychology, or elementary education
    • Administration/Supervision (3 units minimum)
  • 4 years' experience in a child care center
Willingness to become certified in First Aid and CPR
Desirable Qualifications:
  • Demonstrated commitment and passion for YWCA Silicon Valley mission
  • Demonstrated understanding of client-centric practices, anti-oppression and feminist-based approaches and cultural humility.
Working Conditions:
  • Ability to lift/carry 30 pounds.
  • Ability to drive self/supplies/equipment to school sites
Special Conditions of Employment-Employee must have:
  • Valid TB Test
  • Valid CPR/First Aid Certification (or ability to become certified)
  • Fingerprint and background check
  • Ability to be certified in all mandated association training including but not limited to: child abuse prevention, blood born pathogen, and mandated reporting.


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