Overnight Supervisor, The Samaritan Woman, Baltimore, MD

Overnight Supervisor

Posted on: December 26, 2014
Start date: January 12, 2015
Posted by: The Samaritan Woman

BACKGROUND

The Samaritan Women Residence is a Christian therapeutic and life skills program for survivors of domestic human trafficking. Our women have endured significant trauma and need structure, support and encouragement as they work to rebuild their lives. The Residential Overnight Supervisor is the constant presence within the household during the evening hours, and ensures safety and harmony, as well as adherence to the schedule.

The Overnight Supervisor will be given a private room and bed, and is expected to be attentive to any activity in the home and serve as the first response to any issue in the house, including emergencies.

We seek an emotionally-balanced, no nonsense woman with a discerning maternal instinct, and strong faith conviction. 

RESPONSIBILITIES

• Provide evening/overnight coverage, ensuring that the facility is safe, secure, and the environment is conducive to healing

• Reinforce the program rules and schedule, oversee after-meal clean up

• May be required to call 911 or transport a resident to emergency care; Defuse any situation that may arise between residents

• Provide a daily documentation of activities, for the record

• Oversee the administration of prescribed medications according to TSW's protocols

• Lead Morning Bible Devotions to inspire discussion and reflection

• Report any household maintenance or repair issue

• Actively engage with the residents to stimulate conversation, activity, and productivity

• Supervisor will be required to complete TSW's orientation and Care Team training, and on-going supervisor trainings (average four times per year)

SCHEDULE

Sundays-- 1:00pm through Monday 10:00am

Monday, Tuesday, Wednesday, Thursday – 7:00pm through 10:00am the following day

ESSENTIAL SKILLS & EXPERIENCE

• Treat all with dignity and respect and be able to work with diverse members of the community.

• Must have a strong commitment to confidentiality and ethical responsibilities.

• Maintain a professional distinction from the residents

• Demonstrated ability to diffuse escalating situations and restore harmony

• Relies on Biblical discernment and Scriptural support for problem-solving and relationships

• Able to effectively enforce household policies and procedures

• Ability to work under stress, able to calmly and in detail communicate incidents to staff and/or law enforcement

• Must have a current, valid drivers' license.

• Successfully pass background checks and random drug testing

• Access to cell phone and email on a regular basis

• Current CPR and First-Aid certification from the Red Cross or other licensed agency

• Experience with traumatized populations, a plus.

HOW TO APPLY

Email resume and list of 3 references to:

Jeanne Allert

Executive Director

jallert@thesamaritanwomen.org

Bilingual Counselor Advocate, Laurel House, Norristown, PA

Bilingual Counselor Advocate

Posted on: July 22, 2013
Application deadline: August 9, 2013
Posted by: Laurel House


POSITION SUMMARY

This position provides counseling, supportive services and advocacy to adults who have experienced domestic violence. Services are typically provided within a housing setting.

RESPONSIBILITIES

1. Provides hotline callers with crisis and supportive counseling, information and referrals, and assistance with safety planning

1. Screens and admits hotline callers seeking shelter for domestic violence, properly documenting relevant information

1. Orients new residents to communal living and shelter life; sees that paperwork to be completed and/or signed by residents is done so properly

1. Conducts intakes of women in shelter, properly documenting each

1. Provides women in shelter with one-on-one supportive/options counseling in such areas as goal planning, domestic violence education, safety planning, etc., assisting them in working towards their goals by providing them with information on available resources and services; for example, housing, finances, health care, etc., and properly documenting each meeting

1. Facilitates house meetings (as applicable)

1. Facilitates process by which women exit the shelter, including checking rooms for readiness for the next woman and conducting exit interviews

1. Communicates/reviews each woman's activities at every shift change

1. Takes responsibility for the security of the shelter, its contents and the well-being of the women and their children

1. Conducts intakes within 48 hours of admission (or delegates to another counselor)

1. Ensures that resident service plan is updated and signed by resident on a weekly basis

1. Some Fiscal and Community Outreach Responsibilities

1. Management responsibility for a portion of the shelter caseload and directs follow-up activities for part-time relief advocates, volunteers and interns

1. Works with counseling department and shelter manager to plan and oversee programming for daily resident group meetings

1. Primary point of contact for any Spanish speaking clients and hotline callers if bilingual

1. Responsible for the overall appearance of the shelter including office space.

1. Responsible for greeting donors and ensuring the paperwork is complete

1. Responsible organizing and putting away donations 

REQUIRED SKILLS & EXPERIENCE

1. Proficient in Microsoft Word, Excel, PowerPoint

2. CPR/First Aide (may be completed upon hire)

3. Criminal check and child abuse clearances will be required

4. Associates required BA/BS preferred

5. PCADV approved domestic violence training certificate (may be completed upon hire)

6. 2 years residential and/or experience working with domestic violence survivors

As with all other Laurel House employees, this position is held to the standards outlined in the Laurel House Personnel Manual. The Conflict of Interest policy outlined in the agency Personnel Manual will apply. Laurel House will not discriminate against a staff member because of race, disability, color, creed, religion, sex, age, sexual orientation, national origin, ancestry, citizenship, veteran status, martial status, political belief or non-job related factors in hiring, promoting, demoting, training, benefits, transfers, lay-offs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all staff based on qualifications and job requirements.

HOW TO APPLY

Please send resume and cover letter to Erinn Fortson, Shelter Manager at efortson@laurel-house.orgbefore August 9, 2013

Transitional Housing Economic Empowerment Advocate, Asian Women's Shelter, San Francisco, CA

Transitional Housing Economic Empowerment Advocate

Posted on: June 30, 2013
Application deadline: July 20, 2013
Posted by: Asian Women's Shelter

ORGANIZATION

Founded in 1988, Asian Women's Shelter (AWS) is a dynamic non-profit organization dedicated to ending domestic violence and human trafficking and promoting the social, economic and political self-determination of women. AWS provides comprehensive programs and services in over forty languages through its Direct Service (DS) programs, including a 24-hour shelter program and crisis line, Multilingual Access Model, and Queer Asian Women and Transgender Support Program. AWS's Community Building (CB) programs change values, practices, systems, and policies through grassroots mobilization, systems reform, and inter-organizational community and capacity building. Support of Communities and Services (SOCS) programs empower community members and engage them in AWS as trained volunteers and multi-lingual, multi-cultural advocates and agents for change.

AWS upholds all program areas with an organizational foundation comprised of 1) dedicated board, staff, volunteers, on-call language advocates, and community members; 2) sound fiscal, personnel and administrative management via its Grants, Reporting, and Finance, Fundraising team (GRAFF); and 3) its Organizational Development (OD) work area, which includes strategic planning, evaluation and enhancement of programs and staff, shared leadership development, anti-oppression framework, movement-building and community partnerships, and commitment to personal and organizational integrity. More information can be found at www.sfaws.org.

THE POSITION

The AWS Transitional Housing Economic Empowerment (THEE) Advocate provides AWS clients participating in the Transitional Housing Program with financial literacy, economic planning, and achieving self-sufficiency during residency in the AWS shelter and the transition (post-shelter) period for the duration of clients' participation in the AWS Transitional Housing Program. The THEE Advocate builds a network of appropriate housing and employment opportunities to assist clients in transitioning out of shelter to safe, sustainable independence. This is a temporary position for an initial period of two years.

ESSENTIAL JOB DUTIES

Support for Case Management

• Establish rapport with all residents and maintain working relationship during shelter residency and participation in Transitional Housing Program

• Work in conjunction with Woman's Advocate (Case Manager) to coordinate a continuum of services before and after transition out of the shelter

• With resident, develop transitional action plan, including housing, vocational training or job placement, and other appropriate services

• Provide or arrange essential language access through multilingual language advocates for transitional services

• Provide emotional support and advocacy following transition out of the shelter

• Maintain regular contact and follow-up with clients throughout their participation in the AWS Transitional Housing Program

• Participate in weekly case meetings of the Direct Services Team

Financial Literacy and Transition Readiness

• With input from other Direct Services staff, develop and maintain curriculum of basic financial literacy for residents

• Plan and implement financial literacy and economic empowerment workshops within the shelter

• Coordinate and support participation of AWS clients in job readiness program provided by AWS partner agency.

Transitional Services (Housing)

• Build network of housing opportunities, both in transitional housing programs and private housing

• Assist residents in finding, applying for, and negotiating appropriate permanent or transitional housing

• Coordinate site visits for residents to view housing and meet landowners; facilitate all necessary communication and documentation with landowners

• Help residents during move to new housing

Transitional Services (Employment)

• Build network of employment opportunities

• Assist residents and former residents in finding and applying for appropriate training or employment

• Support residents and former residents throughout their participation in the Transitional Housing Program

General Responsibilities Shared by Full Time Staff

• Participate in committees for AWS annual benefit and annual holiday party for residents

• Following completion of AWS training, share responsibility for crisis line, answering office phones, shelter emergency coverage, and mail pick-up

• Contribute to general upkeep of office and shelter space and house maintenance

• Actively participate in quarterly staff retreat and weekly staff meetings

• Contribute to expanding public awareness and organizational visibility

• Contribute to development and implementation of team and agency work plans and strategic planning

• Respond if needed to shelter emergencies

QUALIFICATIONS

• Experience working across diverse communities (e.g. across ethnicity, sexual orientation, ability, age, gender identity, race, class, education, and immigration status)

• Experience in direct service or case management

• Experience providing training to non-English speakers

• Excellence in verbal and written communication skills in English

• Computer proficiency (Microsoft Excel, Word); Mac preferred

• Ability to set timelines, prioritize tasks, and meet deadlines

• Excellent attention to detail and organizational skills

• Demonstrated ability to take initiative, work independently, and participate in a team

• Experience working with non-profits or CBO's, particularly in Asian, immigrant, and/or refugee communities

• Commitment to the practice of non-violence, feminism, anti-homo/bi/transphobia, and anti-oppression

• Commitment to direct communication, consensus-building, constructive and self-reflective conflict resolution, and practice of AWS values

• Positive attitude towards problem solving and learning

• Ability to work collaboratively and positively represent AWS with other organizations

• Ability to deal with crisis situations effectively and calmly

• Bilingual/bicultural preferred

Hours: 40 hours/week
Salary: $38-42,000, depending on experience
Benefits: Full health, dental, vision, life insurance
Duration: This position is funded for 2 years; continuation is dependent on funding.

HOW TO APPLY

Please send a resume and a cover letter to: THEEsearch@sfaws.org
Please write "THEE Advocate Application- [Your Last Name]" in the subject line.
No phone calls, please.

Asian Women's Shelter is an equal opportunity employer and does not discriminate on the basis of race, color, religious creed, ancestry, national origin, age, sex, gender identity, marital status, sexual orientation, medical condition, or disability and denial of family medical leave and pregnancy leave.

Safe House Manager, LifeWay Network, Bronx, NY

Safe House Manager

Posted on: June 15, 2013
Application deadline: July 15, 2013
Posted by: LifeWay Network

DESCRIPTION

The House Manager for the LifeWay Network Safe House will be a key member of a team to provide a safe haven for woman survivors of human trafficking. LifeWay Network operates a safe house for women who have escaped or have been rescued from a trafficking situation and need to be provided a safe and nurturing living situation where they can heal while receiving the services needed to enhance their growth. The House Manager will be responsible for the overall care and management of the house and will collaborate with other team members to ensure that the needs of the residents are met and that a supportive and nurturing environment which supports growth and healing is provided.

DUTIES & RESPONSIBILITIES

1. Oversee daily routines and general maintenance of the home.
2. Welcome new guests to the home, orient them to the household and help them to adjust to the daily routine.
3. Participate in the creation of a warm, welcoming home enviroment.
4. Oversee daily schedules
5. Maintain daily logs of significant household events and issues as well as any critical incidents
6. Participate in regular team meetings and service planning sessions
7. Support the implementation of individual service plans
8. Establish schedules and organize the completion of all household tasks
9. Oversee menu preparation, and monitor the overall functioning of the house.

QUALIFICATIONS

Bachelor's degree in human services
Experience in shelter/residence management
Must respect confidential issues and material of each resident and confidentiality related to the house.
Good writing and computer skills
Must be able to work as a member of a team
Must have good communication and listening skills

HOW TO APPLY

Please send resume with cover letter to:
Barbara McMurray
bmclifeway@yahoo.com

Creative Arts Therapist, Brooklyn Community Services, Brooklyn, NY

Creative Arts Therapist

Posted on: April 29, 2013
Posted by: Brooklyn Community Services

DESCRIPTION

Brooklyn Community Services is one of Brooklyn's largest and oldest non-sectarian social services agencies. Serving more than 10,000 individuals annually, BCS provides a broad and diverse range of services including prevention of foster care placement; crisis intervention; early childhood and after school education; vocational training, job placement, and clinical services to adults with physical and developmental disabilities, and histories of mental illness.

BCS's Transitional Living Community is a 40 bed section of the Brooklyn Women's Shelter in East New York, Brooklyn. TLC provides homeless, low-income, mentally ill women with temporary shelter and assistance to secure permanent housing. TLC recruits its clients primarily from the assessment unit of the Brooklyn Women's Shelter. Staff conduct comprehensive assessments to identify women with severe and persistent mental illness, many also having serious personal, social, medical and economic problems. A principle feature of the TLC program is the "milieu treatment" in which women are helped to practice the skills they will need to live successfully outside the shelter system, including pre-vocational preparation.

RESPONSIBILITIES

Provide group and individual therapy which facilitates insight or behavioral change and supports residents' progress toward health and housing.

Assess clients, and determine goals for appropriate methods of treatment within the context of TLC's purpose of attaining mental health stability and obtaining housing.

Create and maintain relevant group structures, milieu activities, trips, and projects to encourage client participation in the therapeutic and housing process and to foster a sense of community and support.

Serve as a member of an interdisciplinary team to include participation in client treatment planning, weekly case conference, and staff meetings.

Write progress notes which document the types of activities in which client participates, patterns of attendance, interpersonal behavior, response to modalities, and progress towards goals. Maintain Daily Activity Sheets and Client Activity Records.

Educate other staff about the rationale, methodology, and goals of Art Therapy, through in-services, informal contacts and role modeling.

Perform other duties as assigned by Program Director.

REQUIREMENTS

Masters in Creative Arts Therapy required; ATR-BC and LCAT required. Experience working with mentally ill and/or homeless populations preferred.

HOW TO APPLY

Email cover letter and resume to Adrienne Terry, Program Director, TLC: aterry@WeAreBCS.org

Bilingual Residential Domestic Violence Advocate, Longmont, CO

Bilingual Residential Domestic Violence Advocate

Posted on: April 16, 2013

POSITION SUMMARY: This position is accountable to and under the direct supervision of the Shelter Program Director. The Shelter Bilingual Advocate is responsible for provision of crisis intervention, support and domestic violence education; administrative duties; and case management for monolingual Spanish speaking women and children and English speaking women in Shelter.

POSITION STATUS: Exempt, three-quarter time M-F days with one evening required. If needed, other nights or an occasional overnight or weekend shift may be required.

POSITION DESCRIPTION: This position functions as part of a team. Areas of responsibility may fluctuate or change. Other duties may be assigned depending on the needs of the organization. Specific duties shall include, but are not limited to:

1. Provide Case Management to Safe Shelter Clients
• Maintain a client caseload by providing intervention and continuing follow-up for Spanish speaking women while they are at shelter.
• Provide individual support; assist in development of an Action Plan, maintain progress notes, and provide client advocacy with a wide variety of community agencies.
• Provide Case management for monolingual Spanish speaking women and children who are residing in Shelter
• On a daily basis, assist clients with adjustment to Shelter living; respond to their needs for assistance and basic needs; and support clients in reaching goals.
• Share case management of adult residential woman with the Shelter Director.

2. Provide Safe Shelter Services:
• Provide Spanish/English interpreting on the phone and in person.
• Complete Shelter paperwork and statistical input.
• Answer phones; take crisis calls; provide advocacy, information, and referrals to callers; and screen shelter admissions.
• Carry the Spanish back-up line.
• Assist in Shelter program development specific to the needs of the Latina residents
• Participate in regularly scheduled staff meetings and team meetings.
• Exit clients, voluntary and involuntary, and refer clients to Outreach services as appropriate.
• Be available and accessible to clients.

3. Other Duties:
• Help maintain a safe and secure environment for all clients.
• Continually identify enhancements to service access and delivery
• Assist in creating and achieving goals and objectives as required by grants.
• Submit statistical data in an accurate and timely manner
• Provide public speaking and education to the community at large, as needed
• Assist in the training of new staff, volunteers, and interns, as requested
• Participate in fundraiser and special events preparation, assistance, and attendance throughout the year.
• Prepare rooms for new clients when necessary.
• Assist in Shelter maintenance and repair.
• Other duties as assigned.

General Qualifications:
• Knowledge and understanding of the physical, psychological, and sociological issues involved in domestic violence. 
• Demonstrated experience in crisis intervention, individual and group counseling.
• Speak, comprehend, read and write Spanish and English fluently
• Thorough understanding of Latino culture and issues related to Latina women and domestic violence.
• Computer skills -- familiar with Windows and Microsoft programs.
• Ability to regularly use discretion and independent thinking/decision making. 
• Work independently and as part of a team. 
• Must possess a valid driver's license and a telephone.

Educational Qualifications:
Degree in counseling or related field, plus a minimum of two years work experience in human service delivery programs or any equivalent combination of education and experience.

HOW TO APPLY

Please submit your resume and cover letter as attachments to t9skz-3747378667@job.craigslist.org. Resumes not submitted in this style will not be accepted.

Overnight Residential Coordinator, My Sister's Place, Washington, DC

Overnight Residential Coordinator

Posted on: April 8, 2013
Posted by: My Sister's Place

DESCRIPTION

My Sister's Place, Inc. (MSP) is a community-based non-profit organization that provides comprehensive and holistic direct services via intervention, prevention, educational programs and services to battered women and their children. The Residential Coordinator provides on-site residential management for MSP's 9,000 sq ft 45-bed shelter facilty and coverage to the MSP crisis hotline. This position is for the overnight (11 pm - 7 am) shift Sun/Mon - Thurs/Fri.

Under general direction, the Residential Coordinator will respond to client inquiries on the 24-hour crisis hotline and, using provided assessment tools, will determine courses of action to include, but not limited to, referrals, counseling options and safety planning. Through primarily administrative means, the Residential Coordinator will complete general intake forms, maintain record keeping of residential data and actively monitor the environment by performing front office and property administration duties.

ESSENTIAL FUNCTIONS

• Actively respond to phone calls on MSP's 24-hour crisis hotline.
• Determine best referral opportunities based on client inquiries from a menu of options provided by MSP.
• Conduct immediate yet narrow crisis intervention with caller when needed.
• Assess risk to client and discuss plan for safety. Refer to appropriate crisis programming when necessary.
• Complete the Contact Log on every caller by interviewing client and obtaining personal and demographic identifiers.

• Using a pre-determined set of parameters, screen potential clients for acceptance into program by completing hotline assessment forms.
• When necessary, consign client to a domestic violence consultation.
• Accurately and completely document all shift activities and incidents in log book and other documentation binders.
• Pro-actively communicate with case managers and other staff using forms, email, telephone and meetings.

SECONDARY DUTIES

• Thoroughly clean and set up rooms for new residents.
• Respond to general inquiries from residents.
• Conduct regular and routine room inspections when assigned.
• Consult with case manager prior to addressing inspection results with residents.
• Address issues with clients through verbal and written warnings when violations occur.
• Actively monitor close-captioned video system to ensure the general order and that safety procedures within the residential facility are being maintained. Contact appropriate authorities or managerial staff members when violations occur or when emergencies arise.
• Attend and participate in organization meetings when requested by manager.
• Display at all times a sensitivity to and awareness of the confidential nature of client information.
• Duties may include other administrative tasks as assigned.

KNOWLEDGE, SKILLS AND COMPETENCIES REQUIRED

• A demonstrated aptitude for working with clients who bring sensitive and confidential issues to the facility.

• Ability to maintain client records and information in an accurate, timely and confidential manner.

• Work requires professional written and verbal communications and interpersonal talents.
• Strong ability to work independently, as well as part of a team.
• Must be able to demonstrate at minimum an intermediate level of proficiency in Microsoft Office products to include Word and Excel.
• Display excellent time management and multi-tasking capabilities.
• Must be engaged and remain flexible in responding to often changing priorities, organizational needs and administrative deadlines.
• Those candidates who possess a professional proficiency in both English and Spanish are strongly preferred.

EXPERIENCE AND BACKGROUND

• Experience within a shelter or equivalent residential-care facility.
• A Bachelor's Degree in Social Work, Women's Studies, Psychology, or other related field is required. Will consider candidates that have obtained the equivalent knowledge level through a combination of on-the-job training and applicable work experience beyond the Bachelor's Degree if degree obtained is not within the fields cited herein.
• A general working knowledge of situations related to domestic violence and women's issues usually obtained through general exposure to a working environment where victims of domestic violence are clients.
• Experience working with an ethnically, culturally and racially diverse work staff and client base is highly preferred.

ENVIRONMENT

All of the essential job functions will be performed under working conditions that are normal for an office environment.

HOW TO APPLY

Submit cover letter and resume to jobs@mysistersplacedc.org