Financial Services Specialist, The San Francisco LGBT Community Center, San Francisco, CA

Financial Services Specialist

Posted on: June 8, 2013
Application deadline: June 30, 2013
Posted by: The San Francisco LGBT Community Center

GENERAL SUMMARY

The Financial Services Specialist is a member of the Center's Economic Development team, and works in a leadership capacity on the team to hold our financial capability work. The primary program is our First Time Homebuyers program, and we also have a few smaller initiatives. Overall responsibilities include program planning and evaluation, provision of one-on-one financial counseling including counseling for first time homebuyers, provision of homebuyer's and financial literacy workshops, and data entry.

ESSENTIAL JOB FUNCTIONS

Financial Counseling Services

• Conduct monthly workshops including homebuyer's workshop, and workshops on budgeting and credit - including curriculum development and delivery
• Conduct one-on-one counseling with participants, including working with each participant to assess their financial situation, goals and needs.
  
  • Assist participants in developing a budget and setting financial goals; produce written action plans that support their goals.
  • Motivate participants to implement the established plan, and provide on-going one-on-one support as needed to assist participants in meeting established goals and priorities; provide service and problem-solving assistance for participant inquiries and account management.
  • Provide information and/or referral to participants on financial literacy issues, including, but not limited to bankruptcy, collection action, court judgment, credit education, credit reports, housing issues, consumer protection laws, etc.
  • Explain credit report ratings and protections laws to participants and provide answers to participants' questions.
• Complete data entry to support our grant reporting
• Perform outreach and marketing to low to moderate income LGBT San Franciscans to increase awareness of our economic development programs and the Center in general, including planning and coordination of outreach events; drafting of outreach materials; and serving as a liaison to Homeownership SF, collaborating partners and other entities as appropriate and assigned.

Other Duties:

• Provide reports, statistics, written narratives, and other administrative documentation
• Actively participate as a member of the Economic Development team and as a staff member at the Center, providing support to Center staff when appropriate.
• Other duties assigned by Director of Economic Development

Optional leadership responsibilities:

• Under the direction of the Director of Economic Development, develop new financial capability programs, curriculum, evaluation methods, partnerships and/or workshops.
• Administer a Volunteer Income Tax Assistance program at the Center.

QUALIFICATIONS & EXPERIENCE

1. Commitment to the mission of the San Francisco LGBT Community Center. Experience and commitment to working in a multicultural environment.
2. Experience working in real estate, financial education/capability, or in a community-based homeownership program strongly desired.
3. Demonstrated ability to work with a broad cross-section of the LGBT community. Strong competence in transgender issues and culture is highly desired.
4. The ideal candidate will be a people-person, who is also detail oriented, organized, and comfortable training a group.
5. Strong communication and conflict resolution skills, ability to maintain confidentiality.
6. Excellent customer-service abilities.
7. Ability to work independently, collaboratively with supervisor or as part of a team in a fast paced environment. Experience working collaboratively with multiple agencies desired.
8. Computer/PC literacy, including Internet proficiency, Salesforce.com, Microsoft Office software and networked systems.
9. Fluency in English is required.

THE CENTER

The mission of the Center is to develop programs and services that welcome the entire diversity of the LGBT community; unite our community across lines of religion, age, race, gender and economics; give visibility to the history and culture of all the diverse parts of our community; foster discussion and planning for our political and cultural future; and nurture new and start-up organizations to meet emerging community needs.

EQUAL OPPORTUNITY

The Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or intersex are encouraged to apply. The Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status, or any other basis prohibited by statute.

COMPENSATION

The annual salary range is $42,500-$53,000 depending on experience. We also offer full health benefits, paid vacation, sick time and holidays.

HOW TO APPLY

Submit both resume and cover letter expressing your interest, experience and qualifications to:
The SF LGBT Community Center www.sfcenter.org
1800 Market Street, San Francisco CA 94102
Email: jobs@sfcenter.org
Or fax to :( 415) 865-5501Please include: Financial Services Specialist in subject line