As a leading nonprofit innovator that combines program delivery, independent research, and public advocacy to help lift low-income women and their families out of poverty, Crittenton Women's Union (CWU) offers a wide range of rewarding career opportunities. When you join CWU, you become part of a deeply committed team that serves between 1,100 and 1,500 people annually through its mobility mentoring, housing, and workforce development programs.
Crittenton Women's Union is a high-performing and innovative organization whose work is achieved through the fundamental values of inclusiveness and diversity, mutual respect, support, and learning.
Work as part of a team that assists each family to develop a stabilization plan that enables the family to remain stably housed and make progress toward economic self-sufficiency.
Conduct office and home visits to support families in implementing their stabilization plans. Provide interventions to assist the families with problems solving, including family meetings when appropriate.
Assist families with all aspects of managing their tenancy, including collaborating with landlords. Provide advocacy training, consumer education, and crisis management when necessary to prevent housing disruption.
Develop relationships with community organizations and resources in order to strengthen referral base for families entering sustainable housing.
Help families establish and maintain residential stability and connection to the neighborhood.
Help families make or strengthen connections to schools, employment services, medical providers and other resources as needed. Assist families with access to benefits as appropriate.
Monitor families' movement toward self-sufficiency goals and document progress in writing and electronically.
Participate in all departmental staff and team meetings.
Participate in supervision and professional development.
Assume other responsibilities as requested by supervisor.
KNOWLEDGE, SKILLS & ABILITIES
Ability to provide services in both English and Spanish
Ability to communicate effectively; both written and verbal
Ability to drive, have a valid Mass License and a vehicle for transportation; home visits, community meetings.
Strong mediation, negotiation, oral, written skills
Strong computer skills with Microsoft Outlook, Windows 2010 Efforts to Outcome (ETO)
Ability to handle a variety of assignment and have the flexibility to work some evenings, if necessary
Knowledge of HomeBASE short-term assistance program and other permanent subsidies such as MRVP, BHA and Project Based Section 8
EDUCATIONAL & OTHER REQUIREMENTS
Strong bilingual (Spanish/English) required.
BA preferred, with experience in the human and/or social services field
Demonstrated ability to work in an office and field-based setting with diverse population.
Hours: Monday to Friday; 9am to 5pm, occasional 12pm to 8pm
PHYSICAL DEMANDS & WORKING CONDITIONS
Requires prolonged sitting, data entry, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Work is performed in an office and field environment, client apartments and various other locations as needed. Work can be stressful and very fast paced at times.