Medical Biller, Santa Cruz Community Health Centers, Santa Cruz, CA

Medical Biller

Posted on: February 5, 2015
Posted by: Santa Cruz Community Health Centers

The Santa Cruz Community Health Centers (SCCHC) began as a women's health collective in 1974 with the mission of providing high quality health services and advocating the feminist goals of social, political, and economic quality. Now, 40 years later, we serve that same mission as a nonprofit Federally Qualified Health Center operating two separate sites: the Santa Cruz Women's Health Center in downtown Santa Cruz serving women and children; and our new East Cliff Family Health Center in Live Oak, serving everyone.

The SCCHC has a diverse patient population and an engaging and friendly work environment. Our caring and committed staff works as a team to fulfill our mission so that all of our patients have access to comprehensive, quality health care.

Job Summary and Duties

Billers are responsible for performing medical billing duties. Duties include, but are not limited to: providing excellent customer service, negotiating sliding-scale fee payments, preparing and sending electronic third party billing, explaining agency billing policies, registering patients, accepting payments and effectively using our electronic health records and practice management systems. Billers are expected to demonstrate exceptional patient relations, organizational, and time management skills. In addition, the ability to demonstrate critical thinking skills is essential.

COMPETENCIES (Excerpt)

Job Expertise

• Demonstrates knowledge and use of billing and clinic procedures and policies and applicable rules and regulations
• Effectively gathers and uses information, procedures, materials, equipment and techniques, etc., required for job

Customer Service

• Provides patient-centered customer service at all times
• Demonstrates the ability to anticipate patients' needs and deliver services and respond to patients in a timely, accurate, courteous, respectful and friendly manner
• Approaches problem-solving by focusing on patients first
• Addresses customer complaints/problems in a timely manner

Communication Skills

• Oral and written communication is clear, concise, accurate, positive and respectful
• Translates for and communicates with Spanish speaking patients
• Checks work related email and mailbox on a daily basis

Teamwork/Interpersonal Skills

• Dealings with others are characterized by fairness, courtesy, diplomacy, honesty, firmness, empathy and confidence
• Demonstrates a positive attitude, flexibility and the ability to develop effective relationships by helping others accomplish tasks and using collaboration and conflict resolution skills

Judgment/Problem Solving

• Uses critical thinking and common sense to analyze situations, make timely and valid decisions, and take appropriate actions
• Demonstrates good judgment in making decisions
• Resolves issues independently and only seeks assistance as needed

Reliability

• Completes all assigned duties in an accurate, timely and efficient manner

• Arrives to work on time and maintains consistent attendance
• Meets established schedules and deadlines
• Maintains patient confidentiality as required by HIPAA

MINIMUM QUALIFICATIONS

• One year experience handling money/cashiering/bookkeeping
• Bilingual English/Spanish
• Knowledge of or interest in women's health
• Experience with and ability to perform precise, detailed work
• Ability to work in fast paced environment
• Customer service experience and skills

DESIRABLE QUALIFICATIONS

• One year experience with medical data entry
• Knowledge of ICD-9 and CPT coding
• Experience with Medi-Cal, Family Pact and private insurance
• Experience working with community/women's organizations

SALARY & BENEFITS

Competitive salary and benefits package. Paid time off accrual and paid holidays from date of hire. Employer subsidized health, dental and life insurance, voluntary vision and tax-deferred annuity plan after 90 days of employment with a satisfactory review.

APPLICATION PROCESS

1. To apply, complete employment application on Careers page of our website: www.schealthcenters.org

2. Submit application and current resume with letter of interest to human resources at HR@schealthcenters.org. No phone inquiries please.

THE SANTA CRUZ COMMUNITY HEALTH CENTERS IS AN EQUAL OPPORTUNITY EMPLOYER

Program Assistant, Nontraditional Employment for Women, New York, NY

Program Assistant

Posted on: November 19, 2014
Application deadline: December 15, 2014
Start date: January 5, 2015
Posted by: Nontraditional Employment for Women

ORGANIZATION DESCRIPTION

Nontraditional Employment for Women (NEW) is a nonprofit community-based organization that trains economically disadvantaged women for nontraditional careers that provide a good living wage and benefits. NEW is the longest-running program of its kind in the nation, and has helped thousands of New York City women secure skilled, unionized jobs in the construction, energy, transportation, green and facilities maintenance industries.

JOB DESCRIPTION

Nontraditional Employment for Women (NEW) is seeking a Program Assistant to provide administrative support and to coordinate various program initiatives. The position works closely with program staff and reports directly to the Executive Assistant. Responsibilities include:

• Maintain and monitor NEW's performance-based contract tracking systems;
• Data entry, conduct quality reviews of data entry, and system information;
• Assist in maintaining program and contract files;
• Assist with the collection of documents from applications, students, and graduates;
• Provide follow-up via phone or mail for training applicants, students, and graduates;
• Collect, analyze, and report program statistics including recruitment, training, employment, and retention;
• Schedule regular events for NEW students and graduates;
• Maintain ordering and delivery of program instruction materials, supplies, and tools;
• Scheduling space for internal meetings and keeping classroom calendars up to date;
• Provide administrative and clerical support to staff as needed;
• Perform other duties as necessary.

QUALIFICATIONS

The ideal candidate will be self-motivated and flexible. S/he has excellent interpersonal skills, and enjoys working with a variety of people. S/he also possesses the ability to take initiative, work independently, multi-task, and prioritize responsibilities. NEW seeks candidates with the following qualifications and experience:

• B.A. or B.S. degree;
• Previous background in nonprofits or workforce development programs preferred;
• Excellent communication and organizational skills;
• Ability to prioritize in a fast-paced team environment and meet deadlines;
• Computer proficiency in Microsoft Word, Excel, Outlook, Access;
• Interest in NYC workforce development, a plus.

HOW TO APPLY

All candidates must submit a resume and cover letter to jobs@new-nyc.org with Program Assistant in the subject line. Due to the high numbers of applicants for this position, we regret that we can only respond to candidates that we would like to interview. No phone calls please. NEW is an Equal Opportunity Employer.

Development Assistant, NARAL Pro-Choice Washington, Seattle, WA

Development Assistant

Posted on: October 16, 2014
Posted by: NARAL Pro-Choice Washington

NARAL Pro-Choice Washington is the leading grassroots pro-choice political advocacy organization in Washington State. We believe that every woman should be able to make personal decisions about the full range of reproductive health options. NARAL Pro-Choice Washington works to protect every woman's right to access the full range of reproductive health options, including preventing unintended pregnancy, bearing healthy children, and choosing legal abortion. NARAL Pro-Choice Washington is the state affiliate of NARAL Pro-Choice America.

Our 35,000 members are mothers, fathers, husbands, wives, sisters and brothers working together to improve reproductive health care in Washington state.

RESPONSIBILITIES

The primary responsibility of the Development Assistant is processing donations to our 501(c)(4), 501(c)(3), and PAC accounts, from entering gifts into our database to sending out acknowledgement letters. This position also provides support as needed to the Development Manager, Membership Development Director, and/or Executive Director for a wide variety of fundraising activities.

• Process donations and prepare acknowledgement letters and other correspondence.
• Continually update and correct database records.
• Prepare and make bank deposits.
• Maintain guest lists, gather and prepare registration matierals, and other duties as assigned for fundraising events.
• Other duties as assigned.

QUALIFICATIONS

• H.S. Diploma or equivalent required.
• Strong commitment to the fundamental right of a woman to choose safe and legal abortion as part of a full range of reproductive health care choices.
• Good writing and interpersonal communication skills. Ability to communicate effectively and appropriately with donors at a first-line level.
• Exceptional organizational skills. Strong attention to detail and ability to focus in a busy office environment are a must.
• Proficiency with MS Office applications; ability to become proficient in NGP database.

Schedule: Part-Time, 20 hours per week. Flexible schedule available.

Compensation: $15 per hour

HOW TO APPLY

Applications are being accepted on a rolling basis; the position will be open until filled. Please submit an application online at https://prochoicewashington.recruiterbox.com/jobs/fk04mv

Paralegal, Huntingdon House, Huntingdon, PA

Paralegal: Civil Legal Representation Project

Posted on: October 6, 2014
Posted by: Huntingdon House

Huntingdon House, a domestic violence service program located in the beautiful rural central Pennsylvania town of Huntingdon, announces the following employment opportunity. Employment to begin as soon as possible after October 1, 2014. We are offering an exciting opportunity to the right Paralegal who is equipped to create a civil legal representation office from the ground up! Become a leader in the Court of Huntingdon County as an advocate for domestic violence survivors, work with rural survivors to create safer access to legal services in remote or isolated rural population centers, and provide education and advocacy about providing justice for survivors of domestic violence. All within a best practices model of survivor centered work.

The Paralegal will work closely with the Counseling/Advocacy staff of Huntingdon House to strengthen our continuum of services to create safer options and better avenues to justice for survivors who are fleeing domestic violence.

DUTIES & RESPONSIBILITIES

• Conduct client interviews and maintain general contact with clients of the Huntingdon County Civil Legal Representation Project, who are victims of domestic violence, including conducting interviews and general contact at rural meeting sites. 
• Conduct web-based case law, statutory and regulatory research. 
• Maintain court schedule and calendar. 
• Maintain legal project records and filing system. 
• Draft and edit legal documents, correspondence and pleadings under the supervision of The Project Director. 

QUALIFICATIONS

• At least one year of legal assistant experience in a litigation and family law practice, or a public interest law firm or similar setting is preferred. 
• Knowledge of unique issues facing rural victims of domestic violence is preferred. 
• Must possess excellent writing, proofreading, professional telephone skills and a willingness to develop and learn new skills. 
• Excellent and demonstrated word processing required, knowledge of Excel spreadsheet, West Law and case management software is desirable.

Position Requires a STRONG COMMITMENT to

• The provision of Domestic Violence services with a client empowerment and feminist perspective
• The struggle against ageism, classism, racism, ableism, homophobia, and heterosexism
• Support and involvement of all racial, social, ethnic, religious, cultural, and economic groups

HOW TO APPLY

Those interested in this position may apply by submitting a letter of interest, a current resume/curriculum vitae, and a complete list of three or more personal and professional references to:

Jean Riddle Collins, Executive Director

Jcollins@huntingdonhouse.net

PO Box 217

Huntingdon, PA 16652

814-643-2801 office phone

814-643-2419 fax

Senior Administrative Assistant, Center for Community Solutions, San Diego, CA

Senior Administrative Assistant

Posted on: September 20, 2014
Posted by: Center for Community Solutions

CCS SUMMARY

Since 1969, Center for Community Solutions (CCS) has been creating safe and healthy communities with a core emphasis on the prevention and intervention of sexual assault and relationship violence. Our mission is to end relationship and sexual violence by being a catalyst for caring communities and social justice.

CCS is an equal opportunity employer that strives to create a diverse workforce and an inclusive culture.

POSITION SUMMARY

Under general supervision from the Administrative Services Manager, provides front desk reception and administrative support to leadership in the Coastal Office, including data management and program support. Performs general office support functions for the facility as directed by supervisor. As the first, and often only, contact that many victims, community members, and other clients will have with CCS, the Administrative Assistant provides professional and courteous service to create a welcoming and caring environment. Works with the Coastal team to ensure the timely, effective, and seamless provision of services to victims and other clients, other professionals, donors, and other individuals who contact CCS seeking assistance, information, advice supports, or referrals.

DUTIES & RESPONSIBILITIES

1. Primary Front Desk Reception and Initial Client Contact

• Greet walk-ins, respond to their immediate needs, and creating a welcoming environment in the reception area.
• Operate high-volume, multi-line phone system, answering and directing calls appropriately.
• Identify service needs of callers or walk-ins, then link individuals to appropriate CCS staff and program service.
• Provide thorough and accurate basic information and referrals to callers and walk-ins.
• Refer non-routine, sensitive or complex issues, such as complaints, to appropriate staff.
• Take messages accurately, forwarding them to appropriate staff in a timely manner.
• Maintain neat front desk reception area and waiting room.
• Follow security protocols to ensure safety of clients and staff.
• Work as part of CCS's Coastal team to provide effective and culturally sensitive services in a caring environment to diverse clientele.
• Ensure that all clients' confidentiality is protected.

2. Fiscal and Program Administrative Support:

• Provide clerical and administrative support to a variety of programs housed in the Coastal Office, including but not limited to advocacy, counseling, legal, prevention & education, fiscal, HR, and development. Tasks include, but are not limited to composing correspondence, scheduling meetings, organizing files and paperwork, and maintaining agency-wide monthly calendar. Requests are routed through supervisor.
• Endorse all incoming checks, record on log, and forward checks/copies according to protocol.
• Mail or distribute all accounts payable checks.
• Prepare monthly expense check requisitions.
• Enter data into forms or electronic data management systems while ensuring client confidentiality according to protocols.
• From rough notes, drafts, and oral instructions, type and format labels, letters, reports and other documents within designated timeframes.
• Prepare and distribute flyers, emails, faxes, letters, and other communications as directed.
• Organize and maintain up-to-date files and paperwork for office use.
• Carry out special duties and projects as assigned.

3. Office Support:

• Maintain office supply inventory. Prepare supply orders and receive/disperse supply shipments.
• Keep inventory of office equipment as required and assist with equipment maintenance.
• Receive incoming office donations. Schedule and oversee donation pick-ups.
• Schedule meetings, internal events, and gatherings as requested. Set up rooms for trainings.
• Update facility rosters, room and key/fob assignment lists, vendor contact lists, mailboxes, and after-hours' sign-in sheet.
• Process and distribute incoming mail.
• Schedule copier maintenance. Replace toner, and order and stock copy paper as needed.
• Maintain fax machine. Distribute incoming faxes to appropriate mailboxes.
• Check and refill standard office forms. Ensure adequate postage in reception area.
• Assist with storage facility organization.

4. Technology/Communications

• Act as the point person for all technology needs and repair requests.
• Serve as liaison with computer consulting company for all CCS offices, including entering service tickets and daily monitoring of computer repair portal.
• Coordinate facility alarm system and telephone system maintenance. Provide equipment training to new staff and interns. Setup email, voicemail system, and computer network permissions. Provide new staff with orientations to the facility, and phone/voicemail and alarm systems.
• Perform troubleshooting tasks regarding servers, desktop computers , network issues, and printers.

ESSENTIAL JOB REQUIREMENTS

EDUCATION

• High school diploma. AA degree preferred.

EXPERIENCE

• Minimum two years' experience performing receptionist and general administrative duties.

REQUIRED SKILLS, KNOWLEDGE, SPECIALIZED TRAINING

• Oral and written fluency in English and Spanish.
• Strong computer skills, demonstrated proficiency in MS Office programs (Word, Excel, Outlook).
• Ability to operate a multi-line telephone system, computer, and other standard office equipment.
• Ability to handle a high volume of telephone calls with courtesy, speed and accuracy.
• Ability to understand and carry out oral and written instructions.
• Ability to work on multiple and concurrent tasks with constant interruptions in a busy office environment.
• Excellent time management skills. Ability to prioritize multiple tasks in order to meet deadlines.
• Ability to word process at 50wpm and enter data into Excel spreadsheet with 95% accuracy.
• Ability to work independently with general supervision.
• Must demonstrate an acceptance and respect for cultural diversity in all its forms, including ethnicity, sexual orientation, abilities, and religious backgrounds and an ability to work collaboratively in an ethnically, linguistically, and culturally diverse environment.

PREFERRED SKILLS OR QUALIFICATIONS

• Experience in a nonprofit or crisis services work environment.
• Advanced skills in computer software/applications/etc, e.g., creating Publisher documents, designing Excel spreadsheets, or managing multiple Outlook calendars.
• Ability to proofread documents.

PRE-EMPLOYMENT REQUIREMENTS

• Live Scan criminal background clearance.

Languages needed: English and Spanish

Level of language proficiency: Bilingual fluency

Employment type: Full time

Salary details: $12.75/hr ($26,520/yr) starting

Benefits: Generous time off & holiday benefits; group medical/dental/vision; 401(k) + FSA

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• Must be able to sit for long periods of time.
• Frequent repetitive hand use and simple grasping, e.g., desk and computer functions.
• Occasional standing, walking, kneeling, bending, twisting, pushing, pulling, reaching above and below the shoulder.
• Work is normally performed in a typical interior office work environment.
• Ability to lift and carry up to 25 lbs.
• Ability to work in domestic violence, sexual assault and stalking fields, which at times inherently create safety concerns.

Hrs/Schedule:40 hrs/wk; M-F, 8:30am-5:30pm

HOW TO APPLY

To apply, please send cover letter and resume to Megan Moses, Administrative Services Manager, at email: mmoses@ccssd.org

Receptionist & Office Assistant, National Abortion Federation, Washington, DC

Receptionist & Office Assistant

Posted on: September 11, 2014
Posted by: National Abortion Federation

The National Abortion Federation (NAF), the leading pro-choice organization representing abortion providers and their patients, has an immediate full-time opening for the position of Receptionist & Office Assistant.

The Receptionist & Office Assistant serves as NAF's receptionist and provides administrative assistance to NAF and the NAF Hotline Fund staff.

DUTIES

• Answers member and other inquiries by telephone and email, including routine requests for information, or forwards requests to appropriate staff member;
• Alerts building staff about visitors, greets office visitors, and maintains visitor register;
• Receives, inspects, and sorts office mail; processes outgoing mail;
• Logs incoming checks and makes electronic deposit slips;
• Monitors office security camera system;
• Fills publication orders;
• Maintains office supply records/inventories;
• Coordinates and oversees routine maintenance and repairs to office equipment including copiers, fax machines, and postage machine;
• Maintains staff lists and organizational charts;
• Schedules orientations for new staff;
• Coordinates staff anniversary celebrations; and
• Provides general administrative support to the Training and Education and other departments of NAF and the NAF Hotline Fund.

QUALIFICATIONS

• Strong commitment to a woman's right to choose abortion;
• Excellent communication skills and phone etiquette;
• Strong organizational skills;
• Flexibility and the ability to work under pressure; and
• Knowledge of Microsoft Office Suite Software.

HOW TO APPLY

Please send a letter of interest, including salary history and requirements, and a resume to NAF; 1660 L Street NW; Suite 450; Washington, DC, 20036; or fax to (202) 667-5890; or email to careers@prochoice.org

Philanthropy Administrator, Imagine Housing, Kirkland, WA

Philanthropy Administrator

Posted on: August 6, 2014
Posted by: Imagine Housing
Employment type: Full-time
Job location: Kirkland, WA
Salary range: 33,280 - 43,680
Benefits: paid holidays, sick and vacation leave, company-paid medical, dental and life insurance and 401(k) matching contribution

Who is Imagine Housing?

Imagine Housing is the primary developer of permanent affordable rental housing in East King County, Washington. We are a leader in providing person-centered, strengths-based supportive services ranging from early childhood and after-school programs to case management and community building events at our properties.

Our organization is sensitive to the needs of diverse communities and is committed to cross-cultural competence. Imagine Housing empowers individuals and families, supports diversity and strengthens communities. We make it possible for veterans, seniors, survivors of domestic violence, young adults aging out of foster care and low-income working families to live in and thrive on the Eastside.

Job Summary

Imagine Housing seeks an organized, detail-oriented and motivated individual to join the Imagine Housing Philanthropy Team. The Philanthropy Administrator will be the main "keeper of information" and database administrator. The Philanthropy Administrator's dedicated support will enable Imagine Housing to build authentic, meaningful and lasting relationships with Imagine Housing's supporters. The Philanthropy Administrator also will offer critical administrative support to the Annual Fund Manager, Director of Philanthropy and Executive Director.

The position reports to the Director of Philanthropy, with the potential for growth and leadership in this nimble and ever-growing organization. This position also offers a tremendous opportunity for the right person to join our staff, Board, and over 150 volunteers in building and preserving high quality affordable housing and delivering supportive services to low-income individuals and families in East King County.

Primary Duties

Database Management (50%):

• Input, track and update donor information in Raiser's Edge.
• Enter and process all gifts received and ensure they are coded correctly.
• Work with, train and support the Philanthropy Team and Executive Director in entering notes, actions, and tracking relationships and proposals.
• Conduct quarterly maintenance within Raiser's Edge to ensure data integrity.
• Create reports and complex queries as requested to support fundraising goals.
• Create and manage mailings and mailing lists for all invitations, save the dates and mailing campaigns throughout the year.
• Manage the Philanthropy Policies and Procedures manual and update as changes happen.
• Work with the Finance team to reconcile accounts and sync systems.
• Import all gifts and information from Greater Giving to Raiser's Edge in a timely manner after all events. Track invitees, attendees and gifts in Raiser's Edge.
• Be the point-person for all Raiser's Edge questions and troubleshooting.
• Assist in the development of new database processes to meet current and future fundraising goals.

Administrative Support (25%):

• Prepare materials for all upcoming donor and outreach meetings, including having informational packets prepared for unexpected meetings that arise.
• Schedule meetings for Philanthropy Team members and send meeting invites and reminders.
• Conduct internal (database) and external (web) donor research.
• Keep all department files maintained and organized.

• Collect notes from team members' donor meetings and enter information into Raiser's Edge.
• Draft accurate, personalized and timely donor recognition for gifts; ensure thank you notes go out within 48 hours.

• Take lead role in collecting volunteer hours from Department Directors and Supportive Services Team and inputting into the donor database.
• Perform other administrative support duties as assigned.

Event Support (Seasonal):

• Provide administrative, logistical and event support for Imagine Housing's annual Auction, Opening Doors Breakfast, house parties and other smaller events as they arise.
• Create and send e-invitations and e-save the dates via Constant Contact.
• Coordinate volunteer management for the Auction and Opening Doors Breakfast.
• Own the procurement process for the Auction, including managing relationships with Board members and tracking all procurement using Greater Giving.
• Support the Annual Fund Manager as necessary.

Communications (10%):

• Keep Imagine Housing's website up to date (WordPress platform).
• Oversee social media, giving Imagine Housing a daily presence on Twitter and Facebook and utilizing LinkedIn, YouTube and other platforms as necessary.
• Collect and post weekly blog articles, providing reminders to staff and volunteers to submit their articles on time for posting.
• Compile and send monthly or quarterly e-newsletters via Constant Contact.
• Keep updated on current housing news and events to promote via social media.

• Manage Imagine Housing's online giving pages via NetCommunity and Greater Giving.

Capital Campaign (10%):

• Manage pledges and billings, including invoicing, billing and receipting of gifts.
• Prepare packets and information for donor meetings.
• Support the public phase of the Capital Campaign through social media, e-mails, website updates, and more.
• Manage ever-changing donor prospect lists and transfer information into database. 

Secondary Duties (5%):

• Assist with coordinating community outreach presentations and events throughout the year.
• Order name tags for staff twice a year.
• Order branded merchandise for events and programs as necessary.
• Other duties as assigned.  

Desired Traits

• Highly organized and efficient.
• Detail and systems oriented.
• Proactive – able to anticipate arising needs and take ownership over activities.
• Problem solver that is able to synthesize big picture ideas into solid steps.
• Resourceful – able to find solutions using various sources.
• Able to track and prioritize multiple projects at a given time.
• Easy to work with in a collaborative team environment. 

Minimum Qualifications

• Bachelors or a two-year degree with two years of related experience in a business or non-profit setting required.
• 1-2 years of experience with Raiser's Edge or similar Customer Relationship Management software.
• Proficiency in the Microsoft Office Suite with particular proficiency working with Excel and mail merge.
• Experience working with WordPress or another website platform or knowledge of HTML.
• Familiarity with social media platforms, including Facebook, Twitter, LinkedIn and YouTube. 

Work Schedule

Position is a full time (40 hours per week), hourly, non-exempt position. Hours worked will be weekdays between 8:00 a.m. and 5:00 p.m, or a mutually agreed-upon schedule. Occasional overtime, evening and/or weekend work also may be required.

Salary and Benefits

Hourly range is from $16 - $21/hour, with actual hourly rate determined based on experience. Benefits include paid holidays, sick and vacation leave, company-paid medical, dental and life insurance and 401(k) matching contribution.

Equal Employment Opportunity 

Imagine Housing is committed to a policy of equal opportunity for all applicants and employees regardless of race, religion, national origin, gender, marital status, age, the presence of a disability, or any other basis protected by applicable federal, state or local laws.

Our equal opportunity policy applies to all phases of employment, including recruiting, hiring, job assignment, supervision, training, upgrading, transfer, compensation, benefits, promotion, education and recreation, layoff and termination.

How to Apply 

Please email a resume and cover letter to hesterw@imaginehousing.org. Include in your cover letter how you learned of this position, a description of specifically why you are an ideal candidate, your salary history and salary expectations. If you have any questions, please call Hester Winn at (425) 576-5190, ext. 10. Position is open until filled.

For more information on Imagine Housing, go to www.imaginehousing.org.

Community Programs Coordinator, The San Francisco LGBT Community Center, San Francisco, CA

Community Programs Coordinator 

Posted on: April 22, 2014
Application deadline: Open until filled
Posted by: The San Francisco LGBT Community Center

General Summary

The mission of the Center is to develop programs and services that welcome the entire diversity of the LGBT community; unite our community across lines of religion, age, race, gender and economics; give visibility to the history and culture of all the diverse parts of our community; foster discussion and planning for our political and cultural future; and nurture new and start-up organizations to meet emerging community needs. Under the supervision of the Director of Programs, the Community Programs Coordinator is responsible for recruitment and training of volunteers, coordination of community programs, outreach and community engagement efforts, provision of information and referral services and special projects.

REPORTS TO: Director of Programs
STATUS: Regular/Non-Exempt/Full–Time
COMPENSATION: Competitive salary, paid medical insurance, paid vacation time, personal days and holidays

Description of Job Functions 

Information and Referral Program

• Provide direct person to person, telephone and electronic communication to the public regarding the Center and community information and resources.
• Supervise, schedule and evaluate volunteers and interns for the Center's information and referral desk, ensuring highest possible client service delivery. Provide staff back up for the information and referral desk as necessary.
• Supervise volunteers on maintenance of Center bulletin boards and provision of collateral materials in public areas of the facility.
• Assist in training on protocols and procedures with volunteers.
• Oversee data entry and regular updates of the I&R database.

Volunteer Program

• Recruit volunteers and provide initial training / orientation for new volunteers. Participate in planning and implementation of volunteer appreciation and professional development for volunteers.
• Support basic volunteer coordination for Center programs and services, including recruitment, training and scheduling of volunteers for specific program activities.
• Assist in the coordination of community programs and responses on current events and community issues including lectures, readings, town hall meetings, celebrations, marches and/or media responses and press conferences
• Assist in the coordination of Center Pride month activities, including parade contingent, float and booth.

Cyber Center

• Recruit, coordinate and schedule volunteers to staff the Cyber Center
• Oversee Cyber Center cash handling and record keeping.
• Provide conflict management and security assistance.
• Work with Facilities staff and technical staff to keep Cyber Center equipment in operating condition.

Other Duties

• Actively participate as a member of the Community Programs team including provision of back up for other program staff as needed.
• Support special projects, including participating in long and short term program planning, implementation of program activities and initiatives and tracking of statistics and evaluation data.
• Other duties assigned by Director of Programs
• Work on evenings and week-end hours will be required. 

Qualifications & Experience

• Commitment to the mission of the San Francisco LGBT Community Center. Experience and commitment to working in a multicultural environment.
• Minimum one year experience working in community organizing, volunteer management and/or program coordination. Demonstrated ability to work with a broad cross-section of the LGBT community.
• Strong familiarity with LGBT resources, including, but not limited to, health and wellness, housing, legal, employment and social activities.
• Strong communication, conflict resolution, de-escalation, and crisis management skills, ability to maintain confidentiality.
• Excellent customer-service abilities.
• Experience working collaboratively with multiple agencies desired.
• Ability to work independently, collaboratively with supervisor or as part of a team in a fast paced environment.
• Computer/PC literacy, including Internet proficiency, Microsoft Office Software, Google Docs, Facebook, Twitter, and YouTube. Experience with Salesforce a plus.
• Fluency in English is required. Bilingual or ASL skills highly desired.
• The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and lift objects up to 30 pounds. The employee frequently is required to use hands to finger, handle or feel; reach with hands and arms and talk or hear.

Equal Opportunity

The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status, or any other basis prohibited by statute.

How to Apply

Submit both resume and cover letter expressing your interest, experience and qualifications to:
The SF LGBT Community Center
1800 Market Street
San Francisco, CA 94102
Email: jobs@sfcenter.org
Please put Community Programs Coordinator in the subject of your message.
NO PHONE CALLS PLEASE

Web Assistant, National Organization for Women

Web Assistant

Posted on: December 6, 2013
Application deadline: December 15, 2013
Posted by: National Organization for Women

WEB ASSISTANT (Temporary Independent Contractor) 

National Organization for Women (NOW)
Part-time or Full-time, Position will last for about 90 days
Salary: $12-15 per hour depending on qualifications
Location: Remote

The National Organization for Women (NOW) is the largest organization of feminist activists in the United States. NOW has hundreds of thousands of contributing members and supporters and hundreds of chapters in all 50 states and the District of Columbia.

Since its founding in 1966, NOW's goal has been to take action to bring about equality for all women. NOW works to eliminate discrimination and harassment in the workplace, schools, the justice system, and all other sectors of society; secure abortion, birth control and reproductive rights for all women; end all forms of violence against women; eradicate racism, sexism and homophobia; and promote equality and justice in our society.

POSITION SUMMARY

NOW is hiring part-time, temporary contract Web Assistants to transfer online content from our current website to our new one. This is an independent contractor position that requires a minimum commitment of 15 hours per week. The temporary position will last for about 90 days.

Assignments will be conducted remotely, so candidates must have access to their own computer and a reliable internet connection. Web Assistants must be detail oriented and able to maintain focus and accuracy when performing repetitive tasks. Previous WordPress experience highly desirable. Excellent writing skills required.

HOW TO APPLY

Please email resume, cover letter, contact information for two references, and a short writing sample to jobs@now.org.