Medical Biller, Santa Cruz Community Health Centers, Santa Cruz, CA

Medical Biller

Posted on: February 5, 2015
Posted by: Santa Cruz Community Health Centers

The Santa Cruz Community Health Centers (SCCHC) began as a women's health collective in 1974 with the mission of providing high quality health services and advocating the feminist goals of social, political, and economic quality. Now, 40 years later, we serve that same mission as a nonprofit Federally Qualified Health Center operating two separate sites: the Santa Cruz Women's Health Center in downtown Santa Cruz serving women and children; and our new East Cliff Family Health Center in Live Oak, serving everyone.

The SCCHC has a diverse patient population and an engaging and friendly work environment. Our caring and committed staff works as a team to fulfill our mission so that all of our patients have access to comprehensive, quality health care.

Job Summary and Duties

Billers are responsible for performing medical billing duties. Duties include, but are not limited to: providing excellent customer service, negotiating sliding-scale fee payments, preparing and sending electronic third party billing, explaining agency billing policies, registering patients, accepting payments and effectively using our electronic health records and practice management systems. Billers are expected to demonstrate exceptional patient relations, organizational, and time management skills. In addition, the ability to demonstrate critical thinking skills is essential.

COMPETENCIES (Excerpt)

Job Expertise

• Demonstrates knowledge and use of billing and clinic procedures and policies and applicable rules and regulations
• Effectively gathers and uses information, procedures, materials, equipment and techniques, etc., required for job

Customer Service

• Provides patient-centered customer service at all times
• Demonstrates the ability to anticipate patients' needs and deliver services and respond to patients in a timely, accurate, courteous, respectful and friendly manner
• Approaches problem-solving by focusing on patients first
• Addresses customer complaints/problems in a timely manner

Communication Skills

• Oral and written communication is clear, concise, accurate, positive and respectful
• Translates for and communicates with Spanish speaking patients
• Checks work related email and mailbox on a daily basis

Teamwork/Interpersonal Skills

• Dealings with others are characterized by fairness, courtesy, diplomacy, honesty, firmness, empathy and confidence
• Demonstrates a positive attitude, flexibility and the ability to develop effective relationships by helping others accomplish tasks and using collaboration and conflict resolution skills

Judgment/Problem Solving

• Uses critical thinking and common sense to analyze situations, make timely and valid decisions, and take appropriate actions
• Demonstrates good judgment in making decisions
• Resolves issues independently and only seeks assistance as needed

Reliability

• Completes all assigned duties in an accurate, timely and efficient manner

• Arrives to work on time and maintains consistent attendance
• Meets established schedules and deadlines
• Maintains patient confidentiality as required by HIPAA

MINIMUM QUALIFICATIONS

• One year experience handling money/cashiering/bookkeeping
• Bilingual English/Spanish
• Knowledge of or interest in women's health
• Experience with and ability to perform precise, detailed work
• Ability to work in fast paced environment
• Customer service experience and skills

DESIRABLE QUALIFICATIONS

• One year experience with medical data entry
• Knowledge of ICD-9 and CPT coding
• Experience with Medi-Cal, Family Pact and private insurance
• Experience working with community/women's organizations

SALARY & BENEFITS

Competitive salary and benefits package. Paid time off accrual and paid holidays from date of hire. Employer subsidized health, dental and life insurance, voluntary vision and tax-deferred annuity plan after 90 days of employment with a satisfactory review.

APPLICATION PROCESS

1. To apply, complete employment application on Careers page of our website: www.schealthcenters.org

2. Submit application and current resume with letter of interest to human resources at HR@schealthcenters.org. No phone inquiries please.

THE SANTA CRUZ COMMUNITY HEALTH CENTERS IS AN EQUAL OPPORTUNITY EMPLOYER

Front Office Coordinator, Rosie's Place, Boston, MA

Front Office Coordinator

Posted on: October 29, 2014
Application deadline: November 24, 2014
Posted by: Rosie's Place

Rosie's Place, a sanctuary for poor and homeless women, offers emergency and long-term assistance to women who have nowhere else to turn. Founded in 1974, Rosie's Place welcomes each guest with respect and unconditional love. Rosie's Place accepts no government funds and relies instead on committed volunteers and private supporters to accomplish its effective and innovative work.

OBJECTIVE

Provide a welcoming and supportive atmosphere for guests and visitors entering Rosie's Place and to act as an effective, respectful liaison for guests seeking to access services.

HOURS

Monday through Friday, 4:00pm to 8:00pm.

KEY RESPONSIBILITIES

• Provide reliable, dependable, punctual coverage of the Rosie's Place front office via the front desk.
• Greet guests and visitors at the main entrance and create a welcoming and supportive atmosphere.
• Handle all incoming telephone calls.
• Check mail and messages, make laundry appointments, fax, copy and assist with donations.
• Oversee the use of telephone, computer, laundry and showers. Consistently monitor guest areas.
• Resolve conflicts in a respectful manner to maintain a peaceful environment.
• Refer guests to advocates and help guests with emergency services.
• Lock up front office areas in the evening and follow security protocols.
• Additional duties as assigned by the Front Office Manager.
• Report directly to the Front Office Manager.

QUALIFICATIONS

• Good written and verbal skills.
• Ability to handle multiple tasks at once.
• Comfortable dealing with diverse groups of people.
• Adaptable, able to cope with stress, quick thinking, energetic and a good sense of humor.
• Able to speak Spanish preferred.

HOW TO APPLY

Please email resume and cover letter to jadlerresumes@rosiesplace.org.

Please write "Front Office Coordinator" in the subject line of your email.

Homeownership Counselor, Operation HOPE Inc, Maywood, CA

Homeownership Counselor

Posted on: July 30, 2014 
Posted by: Operation HOPE Inc.
Employment type: Full-time
Benefits: Medical, Dental and 401k benefits available
Job location: Maywood, CA

Who is Operation HOPE?

For the past twenty years Operation HOPE has been dedicated to empowering underserved communities through financial literacy. Now, our work encompasses much more than financial education. Our work is about instilling knowledge and confidence in those we serve so they can experience, sometimes for the first time in their lives, financial dignity.

Job Summary

Provide one-on-one counseling and group education on the home buying process and assist individuals to improve their financial profile in order to qualify for a mortgage loan. Identify, recruit, educate, counsel potential and exiting homeowners.

Duties & Responsibilities 

• Coordinate and conduct home buyer workshops and classes
• Enroll and counsel potential homeowners in the Case Management counseling program
• Provide homeownership counseling by providing one-on-one credit, debt and savings counseling to individuals for the purpose of qualifying for a home loan
• Conduct follow up appointments to successfully assist individuals in completing the program
• Input, track, and update clients in Client Management System
• Maintain program client files
• Prepare credit bureau dispute letters and settlement letters for program clients (when applicable)
• Provide down payment assistance counseling for homeownership counseling participants (when applicable)
• Enroll, track the progress, and follow-up with program clients and clients participating in the HOPE Fund Matching Grant (when applicable)
• Community outreach and business development
• Recruit for and promote HOPE programs and services
• Maintain a neat clean work area
• Establish referral relationships and additional funding opportunities
• Ensure that all program goals, standards and policies are met
• Complete production and activity reports
• Meet production goals
• Facilitate the lending process
• Facilitate realtor and lender partner relationships
• Ability to articulate the mission, objectives and programs of the organization
• Perform all other miscellaneous responsibilities and duties as assigned 

 

Skills Required 

Adaptability, Administrative skills, Analysis, Control, Delegation, Diagnostic, Impact, Interpersonal Relations, Leadership, Learning Ability, Motivation, Persuasiveness, Planning Ability, Personally well- organized, Presentation, Resilience, Safety, Subordinate Development, Ability to communicate effectively both verbally and in writing, Attention to Detail, Cooperation, Decision-Making, Energy, Flexibility, Independence, Information Retrieval, Initiative, Integrity, Organization, Professionalism, Stress Tolerance, Verbal Fact-Finding, High Work Standards. Basic understanding and experience working with Excel, Word, and Publisher. Ability to interact with all levels within a corporate environment.

Educational Requirements  

Bilingual required - Spanish
Bachelor's Degree required
Housing counseling or financial planning/credit counseling experience
Experience in loan packaging and counseling preferred
Experience in outside sales and outreach preferred

Working Conditions

Normal office environment, ability to walk, stand, sit, and talk on the phone for long periods of time in a professional manner. Ability to work and travel outside the office in the field and to coordinate and facilitate workshops/trainings/events throughout the region.

Needed Attributes 

Aptitudes: Ability to effectively monitor the progress of program participants.
Temperament: Willing to modify plans and behavior when necessary to meet a goal, takes time to help customers and others achieve their goals and assignments.
Interests: Public contact, communication of plans and ideas.

How to Apply 

Please email your resume to Rolando.Rivero@operationhope.org

Office Coordinator, Women Make Movies, New York, NY

Office Coordinator

Posted on: September 6, 2013
Posted by: Women Make Movies

DESCRIPTION

From cutting-edge documentaries that give depth to today's headlines, to films that push artistic and intellectual boundaries in all genres, Women Make Movies is the world's leading distributor of independent films by and about women. Founded in 1972, Women Make Movies (WMM) is a non-profit feminist, media arts organization dedicated to the distribution and exhibition of films by and about women. Additionally, Women Make Movies' Production Assistance (PA) Program provides assistance to emerging and experienced women directors in the production of new documentaries, fiction and experimental films.

We are looking for a smart, savvy, hardworking individual who can work independently in a busy, fast paced office. We want a superstar who is socially aware, feet firmly planted on the ground, and knows how to get the job done efficiently and effectively! Please have a strong sense of work ethic, especially with regard to showing up to work on time, every day. The right candidate will have at least two years experience in an office administration position, with an understanding of office management and maintenance, and excellent methods of communication. We are looking for someone to grow with the organization, who is able to understand the big picture, and who can successfully juggle multiple tasks in a productive and polite manner. The ideal candidate must also have a strong knowledge of Microsoft Office, be able to effectively prioritize, and must be willing and able to wear multiple hats.
 

RESPONSIBILITIES

• Responsible for all day-to-day operations and functions of a 10-person office.
• Responsible for managing all aspects of the Front Desk.
• Responsible for the Intern / Work Study Program
• Primary liaison with Building Superintendent and Subtenant.
• Assist Administrative Manager with Human Resources (recruitment, hiring, training, insurance)

QUALIFICATIONS

• Mandatory 2 - 3 years experience working in an administrative position (preferably with some supervisory experience)
• Excellent working knowledge of Microsoft platform.
• Proficiency using organizational contact database and mailing lists.
• Detail oriented and strong organization skills.
• Excellent writing/communication/customer service skills.
• Must be comfortable on phones!!
• Sense of humor appreciated.
• Experience with a non-profit or media arts organization helpful.
• Commitment to multi-cultural feminist media.
• Friendly, professional, and pleasant demeanor.
• We are looking for the RIGHT person for this position; therefore we are open to both part and full time candidates.

HOW TO APPLY

Please email resume with a letter noting relevant experience and salary history to jobs@wmm.com. NO PHONE CALLS, PLEASE. Please indicate Office Coordinator in the subject line and tell us where you saw the posting. Women Make Movies offers a competitive salary, as well as an excellent benefits package including employer-paid medical and dental insurance, long term disability, retirement plan, vacation, and paid holidays. Women Make Movies is an equal opportunity employer and encourages women of color, lesbians, and older women to apply.

President's Assistant, National Organization for Women, Washington, DC

President's Assistant

Posted on: August 28, 2013
Application deadline: September 5, 2013
Posted by: National Organization for Women

ABOUT THE POSITION

The President's Assistant is responsible for supporting the functions of the office of the President. This position requires excellent time management skills, attention to detail and the ability to communicate effectively across different mediums. The primary functions of this role are administrative, and require the maintenance and management of the President's schedule, making travel arrangements, handling all correspondence and processing expense reimbursements. As the representative of the office of the President, the President's Assistant must be committed to providing a positive experience for potential partners and external parties by being courteous and accommodating through in-person, phone and written communication.

RESPONSIBILITIES

Administrative (70%)

• Maintain the President's calendar by scheduling meetings, coordinating internal and external requests, and making travel arrangements
• Handle all of the President's phone and paper mail correspondence and expense reimbursement reports
• Make copies, scan and send, and file documents
• Assist with project management, including preparing materials for the financial audit and direct mail and fundraising vendors
• Coordinate Executive Committee communication

National Board (10%)

• Assist with forging positive relationships with board members
• Staff board meetings and assist with logistics, including travel information
• Take minutes during board meetings

Data Entry (20%)

• Assist Membership and Field departments with updating the internal database, processing receipts and requests from members

Other duties as assigned

QUALIFICATIONS

• 2-year Associate's Degree in business or nonprofit administration, or previous experience staffing an executive level manager
• Commitment to NOW's mission, purpose and values; knowledge of NOW's structure and involvement in feminist issues a real plus
• Demonstrated ability to meet tight deadlines, work under pressure, handle simultaneous assignments and work within a team setting

Location: National NOW Action Center, 1100 H Street NW, Suite 300, Washington, D.C. (one block from Metro Center). This is an in-house, full-time position in our Washington, D.C., office so please be local to D.C. or willing to relocate. People of color are strongly encouraged to apply.

HOW TO APPLY

Applications will not be considered without all requested information. Please e-mail resume, cover letter stating why you want to work for NOW, one-page writing sample and salary requirement to vpmember@now.org. Subject line should read: Application for President's Assistant – Your Full Name. No phone calls please.

Quality & Operations Assistant, National Abortion Federation, Washington, DC

Quality and Operations Assistant

Posted on: August 2, 2013

Application deadline: October 4, 2013

Posted by: National Abortion Federation

DESCRIPTION

The NAF Hotline Fund is a 501 (c)(3) organization dedicated to providing accurate, unbiased reproductive health care information to women from diverse backgrounds and to providing callers with confidential consultation and referrals to providers of quality abortion care. The Hotline Fund also provides case management services to women with special needs and limited financial assistance to help subsidize care for low-income women. The Hotline provides services in English, Spanish, and French.

RESPONSIBILITIES

The Quality and Operations Assistant will work with both the Data Processing Manager and the Clinical Data Manager to provide administrative support to the Hotline. These duties will include:

•Sorting, entering, scanning, and filing data; •Providing support resources for members; •Analyzing and tracking compliance data; •Corresponding with members; •Maintaining the quality of documents; and •Helping provide compliance and quality trainings.

QUALIFICATIONS

•Demonstrated commitment to a woman's right to choose abortion ; •Ability to work quickly, efficiently, and accurately with great attention to detail; •Ability to work in a fast-paced environment; •Ability to work on a variety of projects and be able to manage multiple deadlines; •Prior experience working with databases required; •Ability to work independently as well as in a team; •Interest in doing administrative work for non profit organizations; •Understanding of women's complex social and financial situations; •Bachelor's degree or equivalent work experience; •Previous experience working with a membership organization or in customer service, and at least one year of professional or intern experience required; and •Experience with Microsoft Access strongly preferred.

HOW TO APPLY

Qualified individuals should mail, fax, or email a cover letter and resume to: Hotline Director; NAF Hotline Fund; 1660 L Street NW, Suite 450; Washington, DC 20036; fax: 202-667-5890; email: careers@prochoice.org.

Community Organizer, Avon Walk for Breast Cancer, Washington, DC

Community Organizer

Posted on: June 23, 2013
Application deadline: June 28, 2013
Posted by: Avon Walk for Breast Cancer

GENERAL SUMMARY

The Community Organizer is the front-line sales representative in the local Avon Walk Washington, DC market responsible for the recruitment of Avon Walk for Breast Cancer participants. This position is a critical team member responsible for engaging the community to generate and convert Leads at various public forums and private events. This individual is accountable for insuring that the outreach and conversion goals are not only met but exceeded. This position also manages other in-market participant engagement activities. The position is based in your home office and requires local and national travel and various night and weekend commitments. During busier times of the year, schedule will be full time working Tuesday through Saturday.

ESSENTIAL JOB FUNCTIONS

SALES, RETENTION, EVENTS, AND CUSTOMER SERVICE

SALES:

1. Represent the Avon Walk in the local market by serving as the lead sales representative for the event to a variety of audiences (Leads, Participants, general public etc.).
2. Works diligently to convert Leads to registered Walkers through excellent phone, email and in-person tactics.
3. Maintains a desire and pace for sales and achieving results through enthusiasm, knowledge and energy when working interested parties (Leads) using strong in-person selling tactics and abilities.
4. Plan and execute Avon Walk informational meetings (Orientation Meetings) in the local market.
5. Deliver prepared sales communications that completely describe the Avon Walk for Breast Cancer event in order to persuade potential participants to donate or participate in our Event series.
6. Adjust sales communication to continually target the needs and interests of specific individuals interested in the Avon Walk for Breast Cancer to achieve event recruitment goals.

OUTREACH & LOCAL EVENTS:

1. Plan and execute Lead-generating activities (outreach events and other grassroots marketing and sampling opportunities etc.) in the local market.
2. Identify and solicit potential corporations or organizations for participation in the Avon Walk event and to host informational meetings for employees.
3. Plan and execute special sales events in the local market (such as a Kick Off events, special recruitment-focused events, etc.).
4. Plans and executes retention-based meetings and events for currently registered participants for the Avon Walk for Breast Cancer events.

CUSTOMER SERVICE:

1. Offer impeccable customer service to interested parties relative to recruitment, event fundraising and training information by way of leadership, motivation and knowledge.
2. Performs other related duties as assigned by management (such as researching and/ or staffing outreach events, unique duties assigned while working actual events, and various administrative tasks).

KNOWLEDGE, SKILLS & ABILITIES

1. Minimum 2 year of progressively responsible customer service experience in a high-paced environment, preferably in the area of high-volume, customer relationship management.
2. Strong sales skills and experience as well as interest in sales and customer service.
3. Demonstrated ability to provide leadership, organize fundraising activities effectively, and participate in high-level customer service support.
4. Excellent verbal and written communication skills, including strong organizational, detail and interpersonal skills.
5. Excellent public speaking skills.
6. Experience fundraising and training for an outdoor athletic event and the ability to motivate others to fundraise and train to walk in a long-distance event.
7. Demonstrated project management skills, including facility in managing and prioritizing projects with multiple and often competing deadlines, and ability to work under pressure.
8. Proven ability to deliver high-touch customer service and work with customer relations management (CRM) database systems (e.g., keep contact logs, conversation notes, and implement follow-up flags).
9. Ability to work very independently from a home office, to work under supervision, and to work in a team-based and goal-oriented environment.
10. Proficient with the PC and Microsoft Office, specifically Word and Excel.
11. Ability to communicate with employees and other agency contacts in a courteous and professional manner. This includes client interactions with the Avon Foundation and its affiliates.
12. Ability to work evening and weekend hours. During the high sales season (January-April), ability to work a varied schedule of Tuesday-Saturday.
13. Ability to work 3 + Avon Walk for Breast Cancer events which means a 6-day commitment per event. Employees may work a minimum of 3 events with strenuous physical activity with possible continuous lifting of up to 50 pounds. Ability to stand for 16 hours daily over the course of the event. Ability to work at varied hours; event preparation can entail early morning and late night activity.
14. Local and national travel required.

EDUCATION & EXPERIENCE

Bachelor's degree preferred. Proven success in customer relationship management software. Experience in special events for not-for-profit institutions or charitable causes. Direct, personal experience with fundraising programs, as well as long-distance walking and physical training programs. Strong experience in organizing, coordinating, and motivating groups of event participants, and volunteers. Familiarity with CRM programs.
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

HOW TO APPLY

Please send cover letter and resume to jobs.dc@avonwalk.org

Employment Specialist, YWCA, Renton, WA

Employment Specialist

Posted on: June 14, 2013
Posted by: YWCA

DESCRIPTION

The Employment Specialist will work with homeless and near homeless families and individuals to stabilize housing, obtain job readiness skills, connect to WorkSource resources, and obtain employment. This position will enroll clients into the YWCA's Employment and Housing Stability (EHS) program, which is funded by the King County Veteran and Human Services levy. The Employment Specialist will conduct assessments, provide job training workshops, and assist clients with job retention, wage progression and money and time management skills. The Employment Specialist will maintain records of clients' progress, complete reports on demographics and achievement of program outcomes and provide support services as needed. Additional services provided by the Employment Specialist will include working with employers to develop job opportunities, working with housing providers to coordinate services, working with WIA and other WorkSource staff at WorkSource offices to co-enroll clients, conducting a "Career Circle" job club, teaching employability workshops, and working with other service providers in King County.

RESPONSIBILITIES

• Work with community partners to recruit and screen applicants to determine eligibility followed by enrollment and orientation
• Assess client's job readiness, occupational training needs and need for additional community resources and helps develop clear and realistic employment and educational objectives
• Position requires networking and maintaining contact with representatives of other social service providers and housing providers, including YWCA housing, Catholic Community Services, South King County Multi-Service Center, Vine Maple Place and other providers
• Provides clients with support services and/or makes referrals to other community agencies to resolve barriers to employment
• Provides individual and group job search preparation and training to explore and develop the habits and attitudes needed to be successful in the workplace
• Coaches clients in developing job skills, resumes, cover letters etc. and provides clients with job search information
• Assist clients with job readiness, wage progression, housing stability and money management goals
• Maintains accurate client files and enters client information into YWCA Client Track, King County demographic reports, e-JAS, and the Self Sufficiency Calculator
• Completes monthly and quarterly data and narrative reports on program performance
• Co-enroll EHS clients into the Basic Food Employment & Training program by submitting information to DSHS
• Will be required to travel to multiple locations to meet with clients, including housing sites
• Will be required to provide WorkSource core services including job seeker walk-ins and occasional trainings
• May also assist in the development and delivery of Dependable Strengths training and trainings on serving homeless families
• Continuing search for understanding of racial, gender and class equity
• Show demonstrated ability to interact with people of different cultures
• Adhere to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring. Work alongside volunteers, where applicable
• Assure that volunteers are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background

QUALIFICATIONS & COMPETENCIES

• Bachelor's degree in social services, social work, education, or related field desired. An equivalent combination of experience and education will be considered
• One to two years of demonstrated experience required performing work related to client recruitment and enrollment, career assessment and planning, support services, occupational training, workplace readiness, job placement, records maintenance and outcomes reporting
• Knowledge of case management practices
• Knowledge of King County labor market, vocational training programs, WorkSource system, and other local resources
• Understanding of issues related to poverty, homelessness and the governmental, educational, and social service systems that serve low income people
• Strong customer service orientation
• Sensitivity to the needs of YWCA clients who are homeless, low income, limited English speaking, or impacted by domestic violence, substance abuse or other barriers to employment
• Commitment to diversity and ability to work well with diverse family styles and multi-ethnic populations
• Oral, written, and interpersonal communications skills
• Computer familiarity with Windows, Word., Excel, and Outlook and ability to use online tools such as Microsoft Sharepoint and Survey Monkey
• Candidate must be able to travel independently between multiple work sites within a day
• Core competencies expected: Achievement; Collaboration; Communication; Customer Service; Discernment/Judgment; Fostering Diversity; Initiative; Innovation; Interpersonal skills; Planning & Organizing; Problem Solving; Professionalism

PHYSICAL DEMANDS OF THIS POSITION

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In performing this job, the employee:

• Continuously exchanges information through listening and talking with clients, agency staff, employers, representatives of community organizations and other individuals in the community
• Frequently stands, walks, sits, and climbs in performing duties in the office and in traveling to off-site meetings
• Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies
• Frequently lifts and carries up to 5 lbs. of paperwork, files, and training materials, occasionally up to 40 lbs
• Frequently to occasionally performs close work while updating files, reading program information, and using computer
• Occasionally kneels, bends, pushes and pulls in obtaining files in drawers
• Occasionally stands for long periods of time while conducting training programs or attending job fairs

RATE, HOURS, BENEFITS

• $16.28 to $19.54, per hour, DOE
• Full time, 40 hours per week
• Fair Labor Standards Act (FLSA) Classification: Non-exempt.
• Pro-rated cafeteria benefits package includes medical, dental, vision, long-term disability, flex accounts and generous retirement, vacation.
• Grant-funded position reviewed regularly for funding availability.
• As a condition of employment, the YWCA requires all employees hired on or after July, 1 2009 to make a 5% contribution into a 403(b) plan sponsored by the YWCA until they are eligible for the YWCA Retirement Plan. Once an employee is eligible (typically after two years) for the YWCA Retirement Plan, that individual is no longer required to participate in the 403B plan, but is required to participate in the YWCA Retirement Plan at a reduced pay rate of 5%. This reduction in pay coupled with a local YWCA and National YWCA match reaffirms the YWCA's commitment to the long-term self sufficiency of our staff and is a benefit for YWCA employees. It is important to note; however, the 5% reduced pay rate will lead to a reduction in pay, but, will never reduce wages below the minimum wage required by the State of Washington. This new pay rate will be the basis of any future YWCA salary adjustments. If you have worked in a YWCA agency previously and qualified for YWCA retirement, your deducted wages along with YWCA contributions will immediately be transferred to the YWCA retirement

HOW TO APPLY

Please submit cover letter and resume with the job tittle in the subject line to mshiring@ywcaworks.org.

Technology Officer, American College of Obstetricians and Gynecologists, Washington, DC

Technology Officer

Posted on: May 31, 2013
Posted by: American College of Obstetricians and Gynecologists

DESCRIPTION

The American College of Obstetricians and Gynecologists is a not-for-profit membership organization supporting over 57,000 members/physicians across the country. Our organization supports the nation's leading group of professionals providing health care for women. Located in S.W. Washington, DC, we provide a positive, supportive work environment, excellent benefits and so much more! Benefits include health and dental insurance, employer funded retirement plan, public transportation subsidy, use of the free on-site fitness center, and more! To learn more about our organization, please visit our Website at www.acog.org!

We are looking for a Technology Officer who will oversee the full IT infrastructure including but not limited to application and systems, network, websites and intranet, mobile applications, desktop support, and new products. Additionally, this position champions the capabilities and mission of the organization's technology department as it relates to internal project teams and the company as a whole.

RESPONSIBILITIES

Strategy and Planning

• Participate as a member of the senior management team in governance processes of the organization's architecture, networks, programming, media, and desktops.
• Lead strategic technological planning to achieve business goals by prioritizing technology initiatives and coordinating the evaluation, deployment, and management of current and future technologies.
• Develop and present business and technology initiatives and alignment plans to the executive team and other stakeholders.

Acquisition and Deployment

• Define requirements for new technology (e.g. digital products) development and implementation and communicate them to key business stakeholders.
• Develop business case justifications and cost/benefit analyses for technology spending and initiatives.
• Review all hardware and software contracts and pursue master agreements to capitalize on economies of scale.
• Define and communicate corporate procedures, policies, and standards for the organization for acquiring, implementing, and operating new network systems, equipment, software, and other technologies.
• Approve, prioritize, and control projects and the project portfolio as they relate to the selection, acquisition, development, and installation of major information systems.

Operational Management

• Develop meaningful service-delivery metrics and ensure that such metrics are properly measured, including website metrics using products such as Google Analytics.
• Direct development and execution of an enterprise-wide disaster recovery and business continuity plan.
• Build, maintain, measure, and constantly improve a culture of customer service excellence.
• Develop multi-year budgets and plans to ensure ACOG's infrastructure and support teams are responsive to evolving technology needs.

REQUIREMENTS

• Bachelor's degree in computer science, information management, business administration, or other related field required. Master's degree preferred.
• Minimum of 15 years of progressive professional experience with at least 5 years in management.
• Proven track record of implementing successful and innovative technological solutions. Experience leading diverse teams and ability in driving productive change and fostering a culture of trust and collaboration.
• Strong project management and systems analysis experience. Background in evaluating, selecting, and operating digital platforms and applications such Content Management Systems (CMS) as well as marketing-related software and database applications such as email and CRM.
• Experience with cross-platform digital product development, implementation and/or operations (e.g., websites, e-commerce capabilities, mobile sites, apps).
• Excellent writing, verbal communication, and presentation to connect with technical and non-technical audience.
• Must be able to lift 25 pounds. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to prepare boxes for shipping, file documents or store materials.

HOW TO APPLY


To apply, please submit your cover letter and resume online at:
https://home.eease.adp.com/recruit/?id=5325771

IMPORTANT NOTE: The application system does not provide a specific place for you to upload/input your cover letter. Please remember to upload/paste your cover letter AND resume as one document.

The American College of Obstetricians and Gynecologists is proud to be an equal opportunity employer.

Administrative Assisant: Adult Volunteer Development Dept, Girl Scouts, Washington, DC

Administrative Assistant: Adult Volunteer Development Department

Posted on: May 16, 2013
Posted by: Girl Scout Council of the Nation's Capital

DESCRIPTION

The Girl Scout Council of the Nation's Capital (GSCNC) is a leadership development organization for girls, with 90,000 girl and adult members: 64,827 girls (grades K-12) and 25,699 volunteer, adult and lifetime members. With the support of dedicated adult volunteers and parents, the generosity of corporations and foundations, and our popular Girl Scout Cookie program, Girl Scouting helps build girls of courage, confidence and character, who make the world a better place. We serve the Greater Washington Region, which includes the District of Columbia, eight counties in Maryland, ten counties in Virginia and seven counties in West Virginia. Girl Scouts was founded in 1912. For more information on how to join, volunteer, or donate to Girl Scouts, visit our website at www.gscnc.org.

JOB SUMMARY

Provides customer service to adult volunteers in the subject areas of recruitment, training and appreciation. Supports the work of the department through organizational and administrative tasks.

PRIMARY RESPONSBILITIES

• Receives telephone calls and emails and exercises strong customer service skills and professional judgment in responding to, or transferring, volunteer inquiries.
• Coordinates the marketing of training opportunities, by communicating directly with volunteer trainers and the Volunteer Development Specialists.
• Prepares and distributes materials to volunteer trainers in advance of their training sessions.
• Coordinates the loan process for all equipment such as easels, laptops and LCD projectors.
• Effectively manages Access and online databases for volunteer training records as well as for department reports.
• Efficiently prepares materials and makes all arrangements for meetings and special events as required.
• Maintains accurate files for both staff and volunteer use.
• Maintains the inventory of office equipment, supplies and training course materials and places orders, receives orders and verifies charges.
• Participates in a schedule to relieve the reception desk, to work on council-wide data entry projects, or to assist with other projects as needed.
• Performs other related duties as required.

MINIMUM QUALIFICATIONS

• High school diploma or GED plus two years responsible administrative experience or successful completion of business administration program and one year of reasonable administrative experience.
• Experience with Microsoft Office, including Microsoft Word, Excel and Access.
• Strong customer service skills; ability to work in a fast paced environment requiring extensive telephone and public contact.
• Ability to type 50-60 wpm using a personal computer.
• Excellent written, verbal and interpersonal communications skills.

HOW TO APPLY

Interested candidates should send cover letter and resume to:

Betsy West
Staff Recruiter
Girl Scout Council of the Nation's Capital
4301 Connecticut Ave, NW
Washington, DC 20008
OR
hrinfo@gscnc.org

An Equal Opportunity Employer.
http://www.gscnc.org/careeropportunities.html

Director of Development, Planned Parenthood, Riverside, CA

Director of Development

Posted on: April 1, 2013
Posted by: Planned Parenthood of the Pacific Southwest

DESCRIPTION

Planned Parenthood of the Pacific Southwest (PPPSW) provides essential reproductive health care and educational programs to 150,000 women and men annually in Riverside, San Diego, and Imperial Counties. Care is provided regardless of their personal circumstances or ability to pay. It has been building healthy communities since 1963 with the most sophisticated instrument in medicine: accurate information that can help people make the best decisions about their health. Governed by a 28-person Board of Directors, the organization has over 475 employees and an annual operating budget of $60 million. It operates 19 health centers in San Diego, Riverside and Imperial Counties.

Planned Parenthood believes that health care is a basic human right and that prevention is the best medicine, which is why 93% of its services are preventive, including life-saving cancer screenings, well-woman exams, education programs, STD prevention and treatment, family planning, WIC nutritional services, prenatal care, and more.

The majority of Planned Parenthood's funding comes from state and federal grants and fee for service income. The Agency presently raises approximately $4 million annually from private sector grants, major gifts and bequests.

Planned Parenthood of the Pacific Southwest is an affiliate of Planned Parenthood Federation of America. An independent 501(C)(3), it is a self-governing, nonprofit organization.

POSITION

In partnership with the Senior Staff and Board of Directors, the Director of Development - Riverside County provides strategic planning and direction to all fundraising and development activities for the organization in Riverside County. S/he is responsible for driving and forging new relationships to build Planned Parenthood's visibility, impact and financial resources to meet its current challenging goals and future growth requirements. This includes designing and implementing a comprehensive plan for developing key external alliances by cultivating individual and philanthropic support. The Director of Development – Riverside County will be either located in Riverside or the Coachella Valley and reports to the Vice President of Development in the San Diego headquarters.

Key duties and responsibilities include the following:

• Oversee and build a portfolio of donor prospects for gifts of $1,000 and, especially, $5,000 or more.
• Responsible for defined metrics and volume of donor interactions and amount raised, showing clear evidence of having obtained more and often, upgraded gifts.
• Oversee the development of individualized donor relationships, interactions and solicitations. Involve volunteer leadership and program staff as needed to develop relationships and solicit donors.
• Responsible for the identification and movement of donors higher up the "pipeline", determining when the donors will benefit with interactions from other leaders within PPPSW, including the VP of Development and CEO.
• Broker relationships between donor prospects and PPPSW professional and volunteer leaders, program staff, and others in the community, providing guidance as to what and how these "partners" can successfully interact with donor prospects.
• Represent PPPSW at individual or group meetings with donors and volunteer leadership, with sufficient understanding of the organization to represent all aspects of the Agency including programs, finances, and future plans.
• Develop unique solicitations and presentations for special project proposals as needed through interaction and partnerships with program staff.
• Explore innovative communication techniques with donor prospects, including usage of new technologies.
• Utilize the Prospect module on Raiser's Edge to manage donor interaction.
• Broker partnerships with Planned Parenthood Federation of America's (PPFA) major gifts professional staff, determining if, how, and when joint efforts are productive to PPPSW.
• Develop clear and timely gifts reports for presentation to the VP of Development, CEO, overall Agency, volunteer leadership, and donors.
• Represent the Planned Giving Program to Riverside County supporters.
• Procure planned gifts (remainder gifts and gifts involving financial/estate planning components).
• Increase the number of people in the Legacy Circle from Riverside County.
• Provide stewardship and ensure successful relationships with Riverside County members of the Legacy Circle.
• Track the progress of Riverside County planned gifts transitioning from the donor to PPPSW (ex. notification from any attorney about PPPSW being named in the will of a recently deceased donor).
• With approval of the VP of Development, create and work with volunteer committees as needed.
• Work with, and develop, as needed, volunteer committees to spur involvement and outreach of volunteer, community partners.
• Develop strategies and recommendations for the Riverside County component of an Agency campaign to raise 50^thAnniversary funds.
• Recommend enhancements to the Development Department systems to benefit major gifts acquisition.
• Plan and help implement donor events and gatherings, as needed.
• Create and submit annual expense budgets for approval.
• Attend Agency leadership meetings and participate on committee as needed.

REQUIREMENTS

PPPSW is seeking a candidate with at least seven years of proven experience managing a complex fundraising program in a sophisticated organization with a reputation for quality and excellence, with extensive major gifts expertise. A successful track record of personally identifying, cultivating and soliciting individual donors, and foundations for support; experience with progressive constituencies is desirable. In addition, s/he should have:

• Proven results in meeting and growing challenging fundraising goals.
• Demonstrated experience in presenting to and communicating with senior level business and community leaders.
• Solid understanding of political influences and external pressures that can guide and determine funding outcomes.
• Demonstrated ability to work effectively with and quickly gain the respect and support of various constituencies, including board and staff members, donors, foundation and civic leaders; experience recruiting and organizing volunteers.
• Demonstrated experience in developing and managing and budgets. Bachelor's degree (BS/BA), Master's degree preferred.
• A valid driver's license, a reliable means of transportation and current auto insurance in compliance with the minimum requirements of the California Vehicle Code standards of bodily injury and property damage.
• An in-depth and proven knowledge of community relations/fund raising procedures and donors in the Riverside County/Coachella Valley philanthropic community and beyond is preferred.
• Willingness to travel throughout Riverside County as needed.
• Willingness to travel to San Diego for monthly staff meetings or as needed.

PERSONAL CHARACTERISTICS

The successful candidate must have:

• An unwavering pro-choice orientation and a commitment to the mission of Planned Parenthood.
• A strong commitment to quality healthcare and excellent customer service.
• The vision to create excitement and energy around the affiliate's programs and encourage others to support the organization.
• Persuasiveness, persistence, and determination in pursuit of the organization's fundraising goals.
• Strong leadership, motivational and coaching skills.
• Energy and the willingness to work hands-on in developing and executing a variety of fundraising activities ranging from the day-to-day to the highly creative and visible.
• A proclivity for sharing information readily, the ability to listen as well as give advice and respect for the abilities of others; diplomacy and tact.
• Outstanding written and verbal communication ability and public presentation experience and facility.
• Comfort with goal setting, quantifying results and accountability, and superior problem solving proficiency.
• Strong negotiation skills.
• Outstanding organizational and time management skills. The candidate must be able to handle varied tasks simultaneously and meet deadlines under pressure of short timelines.
• The ability to demonstrate mature judgment, initiative and critical thinking.
• The sensitivity and cultural competence to relate to diverse communities.
• Accuracy and attention to detail.
• A professional demeanor at all times, with a sense of humor to maintain balance.
• A strong work ethic and the recognition that development is not a 9-5 job; that evening and weekend work is sometimes required for success;
• Computer skills appropriate for the position; proficiency with the Microsoft Word, Excel, Outlook and the Internet.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LEADERSHIP COMPETENCIES 

Steward

1. Planned Parenthood Experience (Customer Focus)

Approaches every interaction with respect, honesty and an earnest desire to help. Fosters a comfortable, welcoming and inclusive environment. Provides the highest-quality service as a trusted, dedicated professional. Treats every patient/customer with confidentiality and compassion. Regularly listens to and learns from the voices of those s/he serves. Lead, guide and model Planned Parenthood's defined Experience Essentials.

2. Business Acumen

Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.

3. Decision Quality

Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.

4. Managing Vision and Purpose

Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations.

Builder and Connector

1. Managerial Courage

Doesn't hold back anything that needs to be said; provides current, direct, complete and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

2. Building Effective Departmental and Interdepartmental Teams

Blends people into teams when needed; creates strong morale and spirit in his/her team/ shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

3. Cultural Competence

Respect for difference in all areas of the organization; understands concepts of institutional and cultural bias and proactively addresses them; continuous self-assessment regarding culture/diversity; careful attention to the dynamics of difference; continuous expansion of cultural knowledge and resources, and a variety of adaptations to belief systems, policies and practices. Supports equal and fair treatment and opportunity for all; reviews materials and programs with an eye towards effect on various cultures and differences.

4. Developing Direct Reports & Others

Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Seeker of Knowledge and Excellence

1. Managing and Measuring Department Work

Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, and results; designs feedback loops into work.

2. Self-Development

Is personally committed to and actively works to continuously improve him/her; understands that different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits.

3. Innovation Management

Is good at bringing the creative ideas of others to the market; has good judgment about which creative ideas and suggestions will work; has a sense about managing the creative process of others; can facilitate effective brainstorming; can project how potential ideas may play out in the marketplace.

Compensation

PPPSW is offering a highly competitive compensation package for this position with a comprehensive benefits package that includes medical, dental, vision, life, long-term disability, FSA, generous tax deferred retirement investment options and paid leave. Basic relocation expenses may be considered for the exceptional individual they are seeking.

Opportunity

This is a high-profile opportunity for an experienced development professional to make a major contribution to the growth and development of one of the largest Planned Parenthood Chapters in the U.S. The Director of Development – Riverside will be an integral part of an exceptional and dedicated team of professionals. S/he will have the personal satisfaction of contributing to an organization which has, for more than 50 years, served as one of the largest providers of high quality reproductive health care in San Diego and Riverside Counties, offering a full range of reproductive health care services to women, men, teens, and families.

Planned Parenthood is an Equal Opportunity/Affirmative Action Employer.

HOW TO APPLY

To apply, please send a résumé and cover letter to:

Joe McCormack, Managing Partner & Justin Warren, Principal

McCormack & Associates

1775 E. Palm Canyon Drive, Suite 110-202

Palm Springs, CA 92264

Phone 323.549.9200

Fax: 323.549.9222

Email: search@mccormackassociates.com

Online: www.mccormackassociates.com

All inquiries or referrals will be held in strict confidence.

Please note that your education, dates of employment, compensation and other information provided will be verified prior to employment.