Administrative Assisant: Adult Volunteer Development Dept, Girl Scouts, Washington, DC

Administrative Assistant: Adult Volunteer Development Department

Posted on: May 16, 2013
Posted by: Girl Scout Council of the Nation's Capital

DESCRIPTION

The Girl Scout Council of the Nation's Capital (GSCNC) is a leadership development organization for girls, with 90,000 girl and adult members: 64,827 girls (grades K-12) and 25,699 volunteer, adult and lifetime members. With the support of dedicated adult volunteers and parents, the generosity of corporations and foundations, and our popular Girl Scout Cookie program, Girl Scouting helps build girls of courage, confidence and character, who make the world a better place. We serve the Greater Washington Region, which includes the District of Columbia, eight counties in Maryland, ten counties in Virginia and seven counties in West Virginia. Girl Scouts was founded in 1912. For more information on how to join, volunteer, or donate to Girl Scouts, visit our website at www.gscnc.org.

JOB SUMMARY

Provides customer service to adult volunteers in the subject areas of recruitment, training and appreciation. Supports the work of the department through organizational and administrative tasks.

PRIMARY RESPONSBILITIES

• Receives telephone calls and emails and exercises strong customer service skills and professional judgment in responding to, or transferring, volunteer inquiries.
• Coordinates the marketing of training opportunities, by communicating directly with volunteer trainers and the Volunteer Development Specialists.
• Prepares and distributes materials to volunteer trainers in advance of their training sessions.
• Coordinates the loan process for all equipment such as easels, laptops and LCD projectors.
• Effectively manages Access and online databases for volunteer training records as well as for department reports.
• Efficiently prepares materials and makes all arrangements for meetings and special events as required.
• Maintains accurate files for both staff and volunteer use.
• Maintains the inventory of office equipment, supplies and training course materials and places orders, receives orders and verifies charges.
• Participates in a schedule to relieve the reception desk, to work on council-wide data entry projects, or to assist with other projects as needed.
• Performs other related duties as required.

MINIMUM QUALIFICATIONS

• High school diploma or GED plus two years responsible administrative experience or successful completion of business administration program and one year of reasonable administrative experience.
• Experience with Microsoft Office, including Microsoft Word, Excel and Access.
• Strong customer service skills; ability to work in a fast paced environment requiring extensive telephone and public contact.
• Ability to type 50-60 wpm using a personal computer.
• Excellent written, verbal and interpersonal communications skills.

HOW TO APPLY

Interested candidates should send cover letter and resume to:

Betsy West
Staff Recruiter
Girl Scout Council of the Nation's Capital
4301 Connecticut Ave, NW
Washington, DC 20008
OR
hrinfo@gscnc.org

An Equal Opportunity Employer.
http://www.gscnc.org/careeropportunities.html