Hotline Fund Operator
Posted on: April 19, 2013Posted by: National Abortion Federation
DESCRIPTION
The NAF Hotline Fund has immediate openings for Hotline Operators, both full- and part-time. Those who can offer services in Spanish or French are strongly encouraged to apply.
The NAF Hotline Fund is a 501 (c)(3) organization dedicated to providing accurate, unbiased reproductive health care information to women from diverse backgrounds and to providing callers with confidential consultation and referrals to providers of quality abortion care. The Hotline Fund also provides case management services to women with special needs and limited financial assistance to subsidize care for low-income women. The Hotline provides services in English, Spanish, and French.
RESPONSIBILITIES
Hotline Operators provide callers with unbiased, factual information about pregnancy and abortion and referrals to providers of quality care. Hotline Operators ensure accurate assessment of eligibility for funding assistance and accurate and complete documentation for eligible women. Other duties include data entry assistance and administrative tasks as assigned.
QUALIFICATIONS
Candidates should have a demonstrated commitment to a woman's right to choose abortion and understanding of women's complex social and financial situations. Candidates should also have excellent written and oral communications skills and be able to work cooperatively with women and their families, abortion providers, and staff. Candidates should have a bachelor's degree; and be able to work in a fast-paced environment. Candidates should have strong computer skills including Microsoft Office and experience with databases. Proficiency in French and/or Spanish is preferred. Bachelor's degrees in Social Work, Psychology, Sociology or entry level experience in counseling preferred.
Salary is competitive with similar positions in the public interest sector. The NAF Hotline Fund offers an excellent benefits package.
The NAF Hotline Fund is an equal opportunity employer.
HOW TO APPLY
The NAF Hotline Fund is a 501 (c)(3) organization dedicated to providing accurate, unbiased reproductive health care information to women from diverse backgrounds and to providing callers with confidential consultation and referrals to providers of quality abortion care. The Hotline Fund also provides case management services to women with special needs and limited financial assistance to subsidize care for low-income women. The Hotline provides services in English, Spanish, and French.
RESPONSIBILITIES
Hotline Operators provide callers with unbiased, factual information about pregnancy and abortion and referrals to providers of quality care. Hotline Operators ensure accurate assessment of eligibility for funding assistance and accurate and complete documentation for eligible women. Other duties include data entry assistance and administrative tasks as assigned.
QUALIFICATIONS
Candidates should have a demonstrated commitment to a woman's right to choose abortion and understanding of women's complex social and financial situations. Candidates should also have excellent written and oral communications skills and be able to work cooperatively with women and their families, abortion providers, and staff. Candidates should have a bachelor's degree; and be able to work in a fast-paced environment. Candidates should have strong computer skills including Microsoft Office and experience with databases. Proficiency in French and/or Spanish is preferred. Bachelor's degrees in Social Work, Psychology, Sociology or entry level experience in counseling preferred.
Salary is competitive with similar positions in the public interest sector. The NAF Hotline Fund offers an excellent benefits package.
The NAF Hotline Fund is an equal opportunity employer.
HOW TO APPLY
Email a cover letter and resume to careers@prochoice.org
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