Location: Amman, Jordan with travel to the field locations in the Middle East Region
Reports to: Senior Vice President, International Programs (SVP)
About RI: Relief International (RI) is a leading global humanitarian organization and home to teams of humanitarian activist-professionals committed to transforming adversity into renewal for the world's most vulnerable populations. By partnering with beneficiaries and communities on the front-lines, RI innovatively bridges the gap between immediate relief and long-term community development.
The Regional Director (RD) will serve on RI's global Leadership Team to provide invaluable insight and guidance on global-level strategy, approach, systems effectiveness and improvements, and provide to senior management and the CEO a vital field perspective of RI's work, impact, and efficiency. The RD will ensure strong leadership of all members of the RI Regional Team so as to build team spirit, cohesion, motivation, commitment, quality performance and fulfillment of all agency functions and compliance with all agency policies and procedures, as well as commitments to our stakeholders. He/she is directly responsible for the overall regional and country strategic planning, successful program delivery and performance management of country programs within his/her region, as well as oversight of the program support operations (security, finance, HR, operations). In addition, the RD is responsible for regional-level external relations and coordination. For his/her region and countries the RD will identify, and take steps to mitigate organizational risk. He/she will support the Country Directors by making resources from the regional support team available, and facilitating additional HQ, or as referred to in RI, Global Support Office (GSO) resources, in order to ensure that programs meet stated objectives, are in line with RI's mission, approach and strategy, meet the needs of partner communities, and are implemented to the highest standards, on time, and within budget. The RD also supports all efforts at the regional and country-level in new program development, ensuring that new programs fit within RI's strategy, are technically sound and meet budgetary requirements.
Responsibilities and Duties:
Global and Regional Strategic Leadership
Provide input and guidance on establishing, operationalizing, and assessing RI global strategies.
Provide strategic and technical input in developing and sustaining RI Centers of Excellence
Work collaboratively with the Regional Program Development Manager (RPDM) and CDs to develop medium and long-range strategic funding plans while maintaining focus in RI's core sectors.
Empower CDs as country program leaders in fulfilling their ToRs – while providing management, guidance, support, and recommendations as and when appropriate, to ensure problem solving and highest quality program implementation.
Provide program guidance and facilitate technical input as needed to maintain strategic vision.
Supervise Regional Program Officers/Managers and ensure, through close collaboration and follow-up, that all elements of their ToRs are fully met.
Lead early identification and diagnosis of off-track projects and actively determine feasible strategies to correct such problems.
Ensure that country level M&E systems are sufficiently robust to provide appropriate management input and realistic program results data.
Conduct regular country field visits to enable direct staff support and detailed knowledge of activities.
Ensure that all grants and contract correspondence and reports are provided to the GCU and all relevant grant documentation is maintained within the Global Server and other archives as required.
Supervise the Regional HR Manager and ensure, through close collaboration and follow-up, that all elements of the RHM's Terms of Reference are fully met.
With CDs, assess staffing requirements for programs and country office and support timely recruitment for expatriate staff in coordination with the Regional HR manager, and CDs.
Provide input on key country-level recruitments, as appropriate.
With Regional HR Manager ensure that all HR personnel practices, contracts, taxes, compensation, registrations, residence permits, and departures are in accordance with local laws and RI policies.
Ensure the formulation of and participate in the coordination of the regional security team, in close coordination with the Global Security Director.
Ensure the development and bi-annual update of RI country security plan, and ensure the timely completion of updated country security assessments.
Support or lead appropriate actions and decisions in high risk insecurity situations, including but not limited to the activation of emergency evacuation plans, in coordination with RI security staff.
Maintain an appropriate image of RI to all external entities and protect RI's interests and assets
Conduct effective ongoing liaison with donors, partners and other stakeholders
Represent RI by active participation in meetings of the humanitarian and development community, especially at the regional or global levels
Supervise the Regional Finance Manager and maintain a regional budget and plan for coverage of all regional costs by regional grants, as well as proper cost allocation of costs between grants. Ensure that all costs are allowable by donor regulations
Develop regional annual and ongoing budget projections, targets, and needs, and identify potential budget needs from G&A in coordination with SVP Program
Oversee program implementation and reporting, ensuring compliance with RI policies and procedures, donor regulations and local laws
Ensure the existence, training on, and proper understanding of, a reporting system to report misconduct, conflict of interest and ethics issues and to address suspected abuses, and irregularities regarding staff, property or practices at the country and regional level
Ensure all donor/supporter contractual terms and conditions are fulfilled in line with RI's project funding management guidance and procedures.
Supervise the regional operations functions and associated staff, and coordinate with the VP-Operations to ensure, through close collaboration and follow-up, that all elements of operations needs are fully met.
Ensure support to country offices is provided with the aim of strengthening overall efficiency and accountability of each office's operations, while leveraging resources and materials across the region
Skills, Experience, Knowledge:
Demonstrated belief in RI's core values
Ten years experience in relevant management positions in development or humanitarian organisations with focus on Middle East.
Adequate mixture of field and HQ experience.
Proven leadership skills and experience of managing multidisciplinary teams;
Practical experience of applying development issues at a project or community level coupled with impact assessment and evaluation of poverty reduction and social change.
Substantial experience in the financial management of budgets, including preparing financial projections, general financial management and reporting.
Proven expertise of leading in fundraising, seeking and securing new donors,
Demonstrated success at proposal writing as well as management of large and complex grants;
Evidence of understanding the challenges of donor and grant/contract management and the implications for program management
Demonstrated team leadership experience, particularly multi-cultural teams.
Experience of working effectively as a team member with colleagues based outside the country.
Sufficient computer comfort level to learn new relevant software tools.
Proficient English language writing and verbal skills. Ability to communicate in Arabic is a plus.